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Olympic Games Tokyo 2020

Xfinity is proud to bring you every minute, every medal and every moment of inspiration from Team USA and the Olympic Games on every screen through an experience unlike any other. Opening Ceremony – July 23, 2021Closing Ceremony – August 8, 2021Paralympics Opening Ceremony – Augu

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 • Channels and Programming

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New Xfinity Forum Official Employee Indicators

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an

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 • Announcements

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ANSWERED: How to manage profiles with Xfinity xFi?

Learn how to control your profiles (and devices) with Xfinity xFi. For more information on the xFi web portal and Xfinity app, see our xFi portal and Xfinity app. For tips on managing devices, see personalizing and controlling devices with xFi.   I don’t need instructions

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 • Internet

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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?

The ESPN app offers live and On Demand content from ESPN, ESPN+. ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels on Xfinity X1 TV Boxes and Flex streaming TV Boxes. ESPN+ offers streaming access to live sporting events, original content and shows, and an On Demand library

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 • TV

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Kids Week 2021

Beginning August 10, 2021 and continuing through August 16, 2021, we are offering customers free access to the full On Demand libraries of Nickelodeon, Nick, Jr, Nick en Espanol, Disney Channel, Disney Jr., Disney XD, PBS Kids, Universal Kids, WildBrain, Hopster, Curious World, The Reading Corner, P

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 • Channels and Programming

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Xfinity Free TV Week 2021

  Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week.    During Free TV Week, content from premium networks such as HBO Max, STAR

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 • Channels and Programming

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ANSWERED: Thermostat Scheduling Available in the XFINITY Home App

Learn how to use the Thermostat Scheduler in your Xfinity Home Subscriber Portal to manage your Thermostats and keep your home temperature just where you want it. What You'll Need Xfinity Home At least one Thermostat connected to your Xfinity Home system Access to your Xfinity Home Sub

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 • Mobile Apps

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ANSWERED: Changing the Descriptive Audio default language on Xfinity XR2 Remote

***Created by our Community***       I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Des

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 • TV

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ANSWERED: How to Prevent an Xfinity Home False Alarm

Simple Ways to Prevent False Alarms in Your Xfinity Home System Learn how to prevent false alarms in your Xfinity Home system.False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips han

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 • Home Security & Control

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ANSWERED: What is the Xfinity My Account App and how to get it?

How Can I Get the Xfinity My Account App? You can download the Xfinity My Account app for free from the App Store or Google Play. Xfinity My Account App for Apple and Android Minimum System Requirements

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 • My Account

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ANSWERED: Xfinity Stream Minimum Requirements

Learn the minimum requirements for the computer hardware, operating system and web browser you'll need to use the Xfinity Stream portal (xfinity.com/stream) successfully.     Windows PC Requirements If you access the Xfinity Stream portal on a Windows PC, your PC must meet the following minimum requ

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 • Mobile Apps

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ANSWERED: Looking for the SEC Network or the SEC alternate channel(s) in your area?

Looking for the SEC Network or the SEC alternate channel(s) in your area?    Try the SEC Channel Finder online: http://www.getsecnetwork.com/   Also check out https://customer.xfinity.com/local-channel-lineup     SEC Network determines which game will be available on their primary and alternate chan

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 • TV

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio is now available on your Xfinity X1 TV Box! The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more. To use

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 • TV

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ANSWERED: How to Export/Import NSS Identity Safe Data

***Created by our Community Experts***   EXPORT Identity Safe Data If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in) You will b

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 • Internet

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ANSWERED: Como cambiar el menú de X1 a español (How to get your X1 menu in Spanish)

El menú de X1 se puede cambiar através del menú de Configuración Para acceder a Menu Language Settings (Configuración de idioma del menú): Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha y flecha hacia la izquierda&n

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 • TV

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ANSWERED: What is Xfinity Mobile?

Xfinity Mobile is a new wireless service built for the way people use their phones today with the internet at the center of the experience.   Video: Xfinity Mobile uses America's largest and most reliable 4G LTE network, along with the nation's largest WiFi network, to give customers

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 • Phone

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ANSWERED: How To Update Your Xfinity Email POP Port Settings When Using Port 110

To better protect email and Xfinity credentials from being compromised, customers who use a third-party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection are now required to use a secure mail server and can no longer utilize POP Port 110. While POP will still be sup

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 • Internet

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ANSWERED: End-of-service announcement for NortonLifeLock subscription offered by Comcast

***Created by our Community Experts*** As of January 1, 2021 NortonLifeLock and Comcast have terminated their partnership in relation to Norton Security Online and Norton Security Suite. An email communication has been sent out by Comcast to all the Comcast customers explaining this change. A

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 • Internet

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ANSWERED: What to Do If You Can't Make Calls with Your Xfinity Voice Service

No dial tone on your phone? Here is what you can do to fix it.     Try This First No Dial Tone? Make sure all phones are on the hook and that cordless phone batteries are charged. Try to plug a working corded phone into different jacks to find o

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 • Phone

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ANSWERED: What is Xfinity Home

Xfinity Home - gives you peace of mind with a total home security and automation solution. Look after your home, family and valuables from anywhere using your computer, tablet or smartphone. Get 24/7 professional monitoring on a secure network, and remotely control your home from one easy-to-use web

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 • Home Security & Control

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