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Upgrade from NOW Mobile to Xfinity Mobile (Answered)
Xfinity Mobile eligibility To upgrade your service from NOW Mobile to Xfinity Mobile, you must meet the following eligibility requirements: You must live within the Comcast footprint (please note that once you purchase Xfinity Mobile, your Xfinity Mobile service will works outside of the Comcast foo
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Xfinity Mobile
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Troubleshooting rules in the Xfinity Home app (Answered)
Learn what to do when you have a problem with your rules in the Xfinity Home app. What you'll need Xfinity HomeAccess to the Xfinity Home app What do you need help with? I can't create rulesSome of my sensors are missingSome of my cameras are missingMy rule isn't workingI'm not receiving push notifi
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Home Security & Control
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Xfinity Home contract signature policy (Answered)
Xfinity Home wants you to be prepared for your installation appointment. The Xfinity account holder or another responsible adult who is 18 years of age or older is required to be home during the appointment to make decisions about your security system and to sign the Residential Alarm Installation a
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Home Security & Control
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Equipment Incompatible with Xfinity Voice (Answered)
Most equipment works fine with Xfinity Voice, but there are a few products that do not.The following equipment is known to have a high probability of errors with Xfinity Voice service: Telephones Bang & Olufsen: BeoCom 1Bang & Olufsen: Beocom 2Bang & Olufsen: BeoCom 4Bang & Olufsen: BeoCom 5Bang & O
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Phone
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Can I sign up for Xfinity Mobile at an Xfinity Retail Store? (Answered)
Xfinity Mobile is available at Xfinity Retail Stores nationwide. Come into any Xfinity Retail Store that offers Xfinity Mobile and you'll be able to sign up. Some Xfinity Retail Stores accept appointments for new Xfinity Mobile customers. Contact your local store to see if you can set up a reservati
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Xfinity Mobile
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Watchathon 2022
The biggest week in entertainment is here for free during the 10th anniversary of Watchathon Week presented by Xfinity Rewards! It’s the perfect time to start watching all the hit shows and movies you’ve been wanting to see. Watch for free now, May 3rd through May 9th. Hit shows and movies from Netf
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Channels and Programming
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Where can I find my Xfinity Mobile account payments and bills? (Answered)
Xfinity Mobile devices and services are billed separately from any other Xfinity or Comcast services you may have. Information on your Xfinity Mobile lines of service may be provided on your Xfinity bill, but all charges, including any taxes and fees for your Xfinity Mobile service, will be reflecte
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Xfinity Mobile
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ANSWERED: Managing and optimizing your in-home WiFi network
Many factors can impact WiFi connectivity in your home. If you’re having WiFi performance issues, you can troubleshoot using the Xfinity app from your mobile device, or if you’d prefer, chat with the Xfinity Assistant from your computer. You can also try following some of the other methods listed be
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Internet
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Correcting location data on Xfinity Internet (Answered)
Websites may use location data (or “geolocation”) to display news, weather, videos, or other content that is only relevant to your region. However, sometimes this location data is configured incorrectly, and will show information for somewhere else. Geolocation service is not provided, overseen, or
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Internet
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Xfinity Free TV Week 2021
Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week. During Free TV Week, content from premium networks such as HBO Max, STARZ, and EPIX as well
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Channels and Programming
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Xfinity Forum Refresh – March 2024
You may notice that as of today, Thursday, March 21, 2024, we refreshed the overall look and feel of the Xfinity Forum. This refresh will not impact the content on the site or how the forum functions. This update just provides a new visual update to better reflect our Xfinity brand. BEFORE: AFTER: P
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Announcements
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ANSWERED: How to Report a Website Blocked by Xfinity xFi Advanced Security
Xfinity xFi Advanced Security blocks websites that are determined to be potentially dangerous. These sites may contain malware, spyware, ransomware or viruses that can infect devices and make them vulnerable to personal data collection, blackmail or attacks on other computers and networks. Report a
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Internet
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Hurricane Idalia – Xfinity WiFi Hotspots Opened
We hope everyone is safe following Hurricane Idalia. Getting our customers connected as quickly and as safely as possible is a top priority. We know your services are important to you, so to help you and emergency personnel stay connected, we opened our public Xfinity WiFi hotspots in select areas a
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Your Home Network
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How do I track and receive my Xfinity Mobile or NOW Mobile order? (Answered)
Xfinity Mobile device orders, like phones, tablets, and smartwatches, include free, two-business day shipping to your Xfinity Internet service address. If you are bringing your own device to Xfinity Mobile and need a physical SIM card, you should expect delivery within five business days. If your de
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Xfinity Mobile
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Xfinity Home app for Xfinity Home — Automation (Answered)
You can use the Xfinity Home app to stay connected and control your Xfinity Home - Automation system. While the look and feel of the app varies depending on whether you have an Apple or Android device, the functions and features are the same. Don't Have Xfinity Home — Automation? Learn about the Xfi
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Home Security & Control
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Xfinity Voice Spam Blocker overview (Answered)
Identify and stop unwanted calls with Spam Blocker so you only talk to the people that matter. Control is in your hands as you choose which types of call you want to block and which to send to voicemail, helping put an end to the nuisance calls in your life. Details Stop unwanted calls — Spam Blocke
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Phone
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Resume service to a suspended Xfinity Mobile line — FAQs (Answered)
Find answers to FAQs on resuming Xfinity Mobile service to a suspended line. FAQs How do I resume service on a line that was suspended due to a billing issue? If your Xfinity Mobile account was suspended due to an expired payment method or other billing issue, add a new card and pay off your outstan
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Xfinity Mobile
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2022 Olympic Winter Games
Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub making it eas
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Channels and Programming
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What features are included with my Xfinity Mobile service? (Answered)
When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers. Phone service features 5G data With Xfinity Mobile, connect to the fastest mobile service with 5G cellular and millions of WiFi
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Xfinity Mobile
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How do I add a line to my Xfinity Mobile account? (Answered)
There's never been a better time to add a line to your Xfinity Mobile account. Learn how to use the Xfinity app or website to add a line to your account below. Adding a line with the Xfinity app To add a line to your account: Sign in using the Primary user's Xfinity ID and password.Tap the Services
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Xfinity Mobile
