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ANSWERED: Learn about what a home network is and why you need one.

A home network is a group of devices – such as computers, game systems, printers, and mobile devices – that connect to the Internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cables A wireless network, which

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 • Internet

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ANSWERED: How To Troubleshoot Your Home WiFi Network with XFINITY xFi

For an overview of the xFi website (xfinity.com/myxFi) and the app for mobile devices, see our web and mobile app article. For tips on managing your home network, see personalizing your home network with xFi.     Restarting an xFi Gateway If you are experiencing home WiFi c

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 • Internet

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ANSWERED: Canon printer scan to email configuration

***Created by our Community Users***   I am sure that people will run into this.  On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working.  Summary is to change the SMTP port to 587 and use your smtp auth set to you

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 • Internet

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ANSWERED: How to use Approved Third-Party Equipment for Xfinity Internet and Xfinity Voice

Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway.Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform &nda

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 • Phone

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ANSWERED: How to get Netflix on your Xfinity X1 TV box?

Netflix on X1 and Flex If you’re eligible, you can view Netflix programming on Xfinity X1 and Xfinity Flex. To find the Netflix app, just say “Netflix” into your Xfinity Voice Remote or click the Netflix tile in the apps menu. Note: If you have Xfinity X1 service and don’

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 • TV

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ANSWERED: How to import your Favorites into Windows EDGE Browser

***Created by our Community Experts***   You can still IMPORT your favorites in EDGE.     Go into Edge's settings, at the bottom click on View Favorite Settings,   Turn ON the Show The Favorites Bar, and then select your old browser and click on IMPORT.  This will

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 • Internet

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ANSWERED: What is the Xfinity Stream App on Xfinity TV Partner Devices?

We work with equipment manufacturers to bring the Xfinity Stream app to compatible Amazon Fire TV devices, LG Smart TVs, Roku devices and other Partner Devices. The Xfinity Stream app offers live broadcast channels, linear cable channels, cloud recordings and video on demand, all without having to r

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 • TV

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Xfinity Watchathon 2021

Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more!   Xfinity customers can watch thousands of episodes and hundreds of movies on d

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 • Channels and Programming

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ANSWERED: What is the YouTube App on Xfinity X1 and how to use it

Eligibility To use the YouTube app on X1, you'll need: Xfinity Internet service A compatible X1 TV Box (excludes RNG150s) Access and Use the YouTube App To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can

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 • TV

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ANSWERED: What is the Xfinity Authenticator App?

Comcast offers Multi-Factor Authentication using the Xfinity Authenticator app to provide extra layers of security for logging in and accessing most of your Xfinity services. The Xfinity Authenticator app is available in English or Spanish for download on Apple and Android (phones only).Xfinity Auth

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 • Mobile Apps

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ANSWERED: How to Pair and Install a Camera Using the Xfinity Home App?

Learn how to use the Xfinity app or Xfinity Home app to add a camera in your Xfinity system. Don't have an Xfinity Camera yet? Visit Xfinity Cameras to get started! Before Pairing Your Xfinity Camera Identify your camera. Pairing instructions depend on the camera model and your Xfinity

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 • Mobile Apps

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ANSWERED: Xfinity CableCARD Activation and Pairing Self-Installation Setup

What is a CableCARD? Device manufacturers, such as TiVo and Ceton, manufacture devices for retail that can use a CableCARD to access Xfinity TV service. If you purchased a CableCARD-compatible cable TV Box from a reseller, it can also be used to access Xfinity TV services (see customer-owned TV Box

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 • TV

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ANSWERED: Xfinity Military Rewards

Question Does Comcast have special offers for members of the military?   Answer   At Comcast, your military service matters to us. In gratitude for your service, we have a special customer offer if you are currently serving in the military or you are a veteran: a $25 Xfinity coupon tha

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 • My Account

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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers!Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios.Hulu gives you access to shows from ABC, NBC, FOX, A&E and many mor

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 • TV

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ANSWERED: What is 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV?

What is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Current HDTV offers 1,920 pixels (tiny dots that make up the picture) across the width of the screen — the more pixels, the sharper the image. With 4K technology, the number of pixels acro

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 • TV

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ANSWERED: Indian Premier League and ICC Cricket World Cup on Xfinity

Did you know that the last ICC Cricket World Cup had a record-shattering viewership on Willow of 1.4 billion people? Did you also know that, according to HuffPost, the World Cup is one of the top 10 most viewed sporting events in the entire world? Whether you knew it already

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 • TV

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ANSWERED: How to solve these common Xfinity TiVo Error Codes

GSM-1Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB"Explanation: AVSDB is an external database that holds all information for autodiscovery to complete. Error means that the Cardio server coud not reach the external AVSDB serverReso

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 • TV

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ANSWERED: What is Movies Anywhere and how does it work with Comcast?

Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfinity TV Boxes a

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 • TV

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ANSWERED: What is the Difference Between IMAP and POP - Xfinity Connect Help

Choosing either POP or IMAP can impact the way you access and manage your email. Note:To learn more about using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address, please seeEnable/Disable Third-Party Client Access to Comcast.net Email -

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 • Internet

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ANSWERED: Tips for troubleshooting your Xfinity Internet connection

***Created by our Community Experts***   If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after following the

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 • Internet

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