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ANSWERED: How to Pair and Install a Camera Using the Xfinity Home App?

Pair and Install a Camera Using the Xfinity Home App Learn how to use the Xfinity Home app to pair and install a Camera in your Xfinity Home or Xfinity Internet system. What You'll Need Xfinity Internet or Xfinity Home The complete kit for the Camera that you want to i

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 • Mobile Apps

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ANSWERED: How to install Xfinity Stream App on Smart TVs

Question Can the Xfinity Stream App be installed on a Smart TV?   Answer   The Xfinity Stream Beta App on Samsung Smart TVs allows Xfinity TV customers to enjoy their cable subscription at home via the new Xfinity Stream Beta app on Samsung Smart TVs.**Note**: This a

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 • Mobile Apps

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ANSWERED: How to fix the Xfinity voicemail messages indicator always on

Question  Our voicemail indicator is perpetually on even with no messages. Needs to be reset or resolved please   Answer ***Created by our Community***   1. Go Here:  https://pf.connect.comcast.net/OptimusUIPref/voice.html 2. Login 3. Click on "Voice" 4. Click on "Message Wait Indicator" 5. Click

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 • Phone

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ANSWERED: How to contact Comcast?

***Created by our Community Experts & Community Users*** The Xfinity Forums are a peer-to-peer help community. This means that you are mostly talking to other paying customers just like you. There is an outstanding team of Official Employees assisting in these forums, but they a

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 • My Account

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ANSWERED: What happened to FM radio stations on my Xfinity TV

Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels?   Answer     We sincerely apologize fo

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 • TV

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ANSWERED: Having trouble connecting your Xfinity email to an email client

If you're having trouble with connecting your email application on your PC or Mac, before you troubleshoot any further, make sure you have the right settings in your mail program.   To configure an email client to use Comcast email (@comcast.net), the following settings should be used for sending an

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 • Internet

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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?

Question:  How do I turn on/off closed captioning?   Answer   On non X1 TV boxes:   The best way to turn on the Closed Captioning feature depends on what kind of Comcast device and TV you have. We've outlined a few of the different setups to help point y

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 • TV

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ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?

Question: How do I see if I am eligible for seasonal billing? If I am eligible, how do I set it up?   Answer:   The Seasonal Convenience Plan Enrollment Site is designed for seasonal residents in select markets. You can put your Xfinity TV, Internet and Voice on hold while you're away

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 • My Account

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ANSWERED: How to Connect to an Xfinity WiFi Hotspot

Question What are Xfinity Wifi Hotspots and how to connect to them?   Answer   The Xfinity WiFi hotspot network provides millions of Xfinity hotspots throughout Comcast’s geographical footprint so you can always stay connected. These hotspots deliver fast, convenient WiFi

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 • Internet

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ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control

Your Xfinity remote can be programmed to control your TV and AV receiver, such as a sound bar or another audio device. If you have Xfinity X1 service, you must first pair the remote with your TV Box, which allows you to control the device even when it's out of sight. Use the resources below

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 • TV

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ANSWERED: 10 things you can do right now to fix your internet

***Created by our Community Experts***       Xfinity Forums Troubleshooting page: https://forums.xfinity.com/t5/Your-Home-Network/Xfinity-Internet-Connection-Troubleshooting-Tips/td-... Reddit: r/Comcast_Xfinity https://www.reddit.com/r/Comcast_

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 • Internet

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ANSWERED: How to Prevent an Xfinity Home False Alarm

Simple Ways to Prevent False Alarms in Your Xfinity Home System Learn how to prevent false alarms in your Xfinity Home system.False alarms can pull first responders away from real emergencies, cost you monetarily through fines from local authorities and create a public nuisance. Keep these tips han

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 • Home Security & Control

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ANSWERED: Como cambiar el menú de X1 a español (How to get your X1 menu in Spanish)

El menú de X1 se puede cambiar através del menú de Configuración Para acceder a Menu Language Settings (Configuración de idioma del menú): Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha y flecha hacia la izquierda&n

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 • TV

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ANSWERED: Xfinity Home Launches New Touchscreen Controller User Interface

Effective January 9th 2016, XFINITY Home will deploy a new user interface in all regions to the following devices: Existing TCA203 Touchscreen Controllers over the course of the next two months All newly-installed TCA203 and XH1-TC Touchscreen Controllers The new user interface has a number of key

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 • Home Security & Control

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ANSWERED: Update Your Xfinity Email POP Port Settings

To better protect email and Xfinity credentials from being compromised, customers who use a third party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection are now required to use a secure mail server and can no longer utilize POP Port 110. While POP will still be sup

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 • Internet

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ANSWERED: How To Update Your Xfinity Email POP Port Settings When Using Port 110

To better protect email and Xfinity credentials from being compromised, customers who use a third-party email application (Outlook, Apple Mail, Thunderbird, etc.) through a POP connection are now required to use a secure mail server and can no longer utilize POP Port 110. While POP will still be sup

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 • Internet

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ANSWERED: X1 Accessibility Features and Benefits for Customers with Disabilities

Learn which features of XFINITY X1 can provide a more accessible TV experience for XFINITY customers with disabilities. X1: Key Accessibility Features and Benefits X1 offers the below key accessibility features that set X1 apart from other TV Box platforms. I

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ANSWERED: How to purchase and install your own voice modem with Xfinity Phone service

Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform – and usage of a home-based Xfinity WiFi hotspot. Before making the decision to use your own equipment, find out what the Xfinity Wireless

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 • Phone

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio is now available on your Xfinity X1 TV Box! The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more. To use

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 • TV

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ANSWERED: How to complete a Comcast account ownership change

We know that there are times when you may need to change the ownership of a Comcast account. For example, you may need to handle the account of a friend deployed in the military, or you may experience a death in the family or another life-changing event. We are here to help. What to Do Post your

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 • My Account

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