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Xfinity Voice phone number porting FAQs (Answered)
Learn how to keep your existing phone number when you switch to Xfinity Voice services using number porting. What is local number portability? Local number portability (LNP) is a government mandate that requires voice service providers to allow customers with eligible phone numbers to retain their p
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Phone
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ANSWERED: How to Login to Your Xfinity Account?
With your Xfinity account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it. To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity app or in your account. You can also say “my acco
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My Account
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Where to Watch Major League Baseball this Season
When it comes to watching Major League Baseball® (MLB®) this season, Xfinity has all your bases covered. With so many games packed into a season, it’s no surprise there are plenty of ways to watch across local channels, cable TV, and streaming platforms. Here’s a refresher on what you need to know t
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Announcements
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Hispanic Heritage Month - 2023
Comcast NBCUniversal is celebrating Hispanic Heritage Month by revealing “Be the Next Story Told” (“El futuro lo escribes tú”) – a multiplatform bilingual initiative led by Telemundo honoring and recognizing the culture, spirit, and achievements of Hispanics in the U.S, and inspiring future generati
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Channels and Programming
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THE PLAYERS Championship 2024
Comcast Business announced it has expanded its relationship with the PGA TOUR, becoming a Proud Partner of THE PLAYERS Championship through 2030. THE PLAYERS, featuring the strongest field in golf, is being contested at the Stadium Course at TPC Sawgrass, March 9-12 with 144 players competing for a
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Channels and Programming
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Gotham Sports app now accessible to YES Network customers
The Gotham Sports app is now available to Xfinity customers who receive YES Network as part of their Xfinity TV service. Customers can authenticate on the app using their Xfinity credentials to access all YES Network programming, including live New York Yankees and Brooklyn Nets games. For more deta
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Channels and Programming
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Hurricane Idalia – Xfinity WiFi Hotspots Opened
We hope everyone is safe following Hurricane Idalia. Getting our customers connected as quickly and as safely as possible is a top priority. We know your services are important to you, so to help you and emergency personnel stay connected, we opened our public Xfinity WiFi hotspots in select areas a
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Your Home Network
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Kids Week 2021
Beginning August 10, 2021 and continuing through August 16, 2021, we are offering customers free access to the full On Demand libraries of Nickelodeon, Nick, Jr, Nick en Espanol, Disney Channel, Disney Jr., Disney XD, PBS Kids, Universal Kids, WildBrain, Hopster, Curious World, The Reading Corner, P
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Channels and Programming
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Xfinity WiFi Hotspots Access Extended in the Nashville, Tennessee Area
Xfinity WiFi Hotspots Access Extended in the Nashville, Tennessee Area To help everyone stay connected after the recent winter storm, free of charge—including non-Xfinity members, Comcast extended access to its Xfinity WiFi hotspots across the Nashville area. The Xfinity WiFi hotspots are open throu
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Announcements
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Diamond Sports Group Programming Agreement Renewed, Bally Sports Moved to Digital Preferred/Ultimate TV Tier
We’ve renewed our agreement with Diamond Sports Group, owner of Bally Sports, to carry its Regional Sports Networks. On August 1 all content will be restored. As part of this agreement renewal, Bally Sports channels have moved to the Digital Preferred and Ultimate TV video tier. We know unexpected c
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Channels and Programming
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Get Ready for the Big Game: Where to Watch and Stream
What to know for game day As the NFL playoffs have drawn to a close, the matchup for the big game is set, with the Seattle Seahawks taking on the New England Patriots. NBC will broadcast the game live at 6:30PM ET from Levi’s Stadium in Santa Clara, California on Sunday, February 8, 2026. The broadc
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Announcements
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New Xfinity Forum Official Employee Indicators
We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an updated Official Employ
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Announcements
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Olympic and Paralympic Winter Games Milano Cortina 2026
Olympic Winter Games: Opening Ceremony: February 6 Closing Ceremony: February 22 Paralympic Winter Games: Opening Ceremony: March 6 Closing Ceremony: March 15 Comcast, a proud partner of Team USA, introduced its roster of U.S. Olympic and Paralympic athletes who will represent Xfinity on the road to
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Announcements
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New National Internet Plans with Everything Included
Following the successful launch and positive consumer reaction to Xfinity’s new 5-year guarantee, the nation’s largest Internet Service Provider (ISP) has launched its everyday pricing (EDP) structure with four simple national Internet tiers that include unlimited data and the advanced Xfinity WiFi
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Announcements
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Olympic & Paralympic Games Paris 2024
The fastest connection to Paris Remaining Trials Information: U.S. Olympic Trials – Swimming (June 15- 23) U.S. Olympic Trials – Diving (June 16-23) U.S. Olympic Trials – Track & Field (June 21-30) U.S. Paralympic Trials – Swimming (June 27-29) U.S. Olympic Trials – Gymnastics (June 27-30) U.S. Para
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Channels and Programming
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2022 Olympic Winter Games
Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms. Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub making it eas
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Channels and Programming
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Does your Xfinity Voice Remote seem unresponsive?
Recent overnight maintenance on some Xfinity X1 TV Boxes, may be causing some customers to have a hard time using their Xfinity Voice Remote. To fix this issue, you may simply need to unpair your remote and then re-pair it with your TV Box. For steps to: Unpair your remote, see Turn off pairing on y
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X1
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How do Xfinity Mobile device payment plans (DPPs) work? (Answered)
With our DPPs, you may be eligible to pay for the cost of an Xfinity Mobile phone, tablet, or smartwatch over 36 months. You may be able to finance the total cost of the device(s) you’re purchasing, or a part of the total cost, based on a credit check (see the next section for more information). The
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Xfinity Mobile
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Xfinity Forums FAQs
Q: Can I delete my profile once it has been created? A: Due to system limitations, we are not able to delete profiles once they have been created. However, you can request to have your account blocked or you can turn off all notifications. Q: Am I able to update my email once my profile has been est
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Getting Started
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XRE-03134 - X1 error message (Answered)
This article provides instructions on resolving the "XRE-03134" error. Message When this error occurs, you will see the following message: “Sorry, we’re having some trouble. We’re working to fix this as quickly as possible. We may have to restart your TV Box to fully resolve the issue. XRE-03134” So
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TV
