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ANSWERED: How to download and get started with the Xfinity Home App?

Download and Install the Xfinity Home App The Xfinity Home app is available for Apple (iPhone, iPad or iPod touch) and Android (phone or tablet) devices.Would you like a preview? The Xfinity Home app demo can be viewed from your phone or computer.What You'll Need Xfinity ID and password Apple (iO

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 • Mobile Apps

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ANSWERED: How do I use Xfinity Mobile's Phone Finder?

With Xfinity Mobile's Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. There is no setup or app installation required – all Xfinity Mobile phones are configured for Phone Finder to work out of the box. Voice commands to find

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 • Phone

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ANSWERED: Why am I getting calls with my contact info?

Question Why am I getting calls with my name and telephone number on my caller ID?     Answer   We have received reports of this occurring on Xfinity Home and Mobile phones. This is related to a "spoofing" scam where fraudsters are using your own number to call you and others.&nbs

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 • Phone

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ANSWERED: What is the Difference Between IMAP and POP - Xfinity Connect Help

Choosing either POP or IMAP can impact the way you access and manage your email. Note:To learn more about using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address, please seeEnable/Disable Third-Party Client Access to Comcast.net Email -

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 • Internet

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ANSWERED: Where to seek Malware Removal Assistance

***Created by our Community Experts*** If you think your computer is infected. The first thing to do is scan your computer completely with your Antivirus and Anti Spyware programs. Be sure to save the logs. They are valuable if further help is needed.  Communities that can assist with vir

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 • Internet

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ANSWERED: How to set up your Home Page when using Windows 10 EDGE

***Created by our Community Experts***   If using Windows 10's new browser EDGE, you will need to do the following to set your homepage. Select More (…) on the address bar, then Settings.Under Open with, select A specific page or pages.Choose one

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 • Internet

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ANSWERED: How to Troubleshoot Your Xfinity Internet Connection

Find out how to fix common issues with your internet and WiFi connection. Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot. Try this first: If you have an xFi Gateway, start by running a full network test in the Xfin

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 • Internet

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ANSWERED: X1 Accessibility Features and Benefits for Customers with Disabilities

COVID-19 and Customers with DisabilitiesWith businesses and schools closed and stay-at-home orders in effect in many areas due to the COVID-19 pandemic, we realize that customers with disabilities may be relying on our network, products and services now more than ever. Here’s an overview of Xf

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 • TV

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ANSWERED: What is Movies Anywhere and how does it work with Comcast?

Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfinity TV Boxes a

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 • TV

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ANSWERED: Xfinity Sports Blackout Information

Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way - live in HD on your TV, streaming online and even through Xfinity On Demand! It's important to remember, however, that som

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 • TV

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ANSWERED: What is MLB EXTRA INNINGS and how to get it on Xfinity?

What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access to MLB.TV to stream every out-of-market game live or On Demand on your favorite devices. What You'll Need You'll need the following to p

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 • TV

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ANSWERED: How to get Xfinity Accessibility Assistance?

Xfinity customers who use accessibility services — including Closed Captioning, audio description and Voice Guidance — have access to a specially trained and dedicated customer support team through Comcast's Accessibility Support Center for Customers with Disabilities. Xfinity

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 • TV

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ANSWERED: Canon printer scan to email configuration

***Created by our Community Users*** I am sure that people will run into this.  On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working.  Summary is to change the SMTP port to 587 and use your smtp auth set to your

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 • Internet

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ANSWERED: How much energy do Xfinity set top boxes use?

Question Does anyone know how many watts per hour the Xfinity cable boxes use?     Answer   Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box ene

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 • TV

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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E and many

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 • TV

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ANSWERED: Top 10 Internet Security Tips from Xfinity

Help secure your devices, your personal information, and your family against online threats with easy-to-use Internet security tips. Print a copy for easy reference. The risks are real, but the solution is clear. Security Tips DON’T BE FOOLED BY SOCIAL ENGINEERING Social engineering is th

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 • Internet

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ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes

The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Adaptive Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more. If you have Xfinity X1 or Xfinity Flex, you can use your v

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 • TV

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ANSWERED: How To Turn Purchase Protection and Locks PIN On and Off for Your Xfinity X1 and Flex TV Boxes

What's the Difference Between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how Parental Controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental Controls Parental Controls allow you to limit the content viewabl

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 • TV

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ANSWERED: How to import your Favorites into Windows EDGE Browser

***Created by our Community Experts***  You can still IMPORT your favorites in EDGE.    Go into Edge's settings, at the bottom click on View Favorite Settings,   Turn ON the Show The Favorites Bar, and then select your old browser and click on IMPORT.  This will import

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 • Internet

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ANSWERED: What is Video Description and how do I turn it on/off?

Question:   What is Video Description and how do I turn it on/off?     Answer:    What is Audio Description? Comcast customers who are blind or have low vision can enjoy increased access to TV programs with audio description. Turn Audio Description On and Off Us

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 • TV

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