See above. Why am I no longer getting Fanduel TV?

Hello! I hope whoever reads this is doing well. I purchased one Wi-Fi boost pod recently and now want to exchange or return it. The reason is because I was sent a refurbished one which surprised me because there was no indication of the product I was purchasing being a refurbished version of it. I e

Can you help me with Xfinity rewards? I was sent a push notification telling me I could claim a reward for 2 free movie tickets to How to Train Your Dragon. When I sign into my account and go to rewards I don't see the reward. How do I get it?

Does anyone know if the Music Choice streaming channels are available outside the US, e.g. in Europe? Thank you.

I am continuously being charged month after month for “over usage” on my X-500 plan. Nobody seems to understand with what’s going with my account. I’ve been passed around so many times on the phone and nobody can figure this out. Somebody please help. Every person I talk to barely speaks English or

Here we go again. Today I am getting a message that I cannot make a call due to an unpaid balance. I know they are working on the network in my current area, but they said nothing about it affecting mobile service. My balance is paid in full and there are no charges on my account. Feel like we are b

Just like this thread: https://forums.xfinity.com/conversations/customer-service/just-upgraded-to-an-arris-s34-but-still-only-getting-40-mbps-upload-speed/67c6550183fffd6eaec912c7 There was no resolution listed in that thread but my issue is almost the exactly the same. Upgraded just this past weeke

How long does it take for service change requests via mail to be processed? I've sent two letters, one at the end of last month and one at the beginning of this month and have yet to receive any confirmation. Is there an easier way to cancel my internet that doesn't require me sitting on the phone?

I have call waiting service on my Xfinity Voice phone account. If I'm on a call and a second caller is calling, I hear a notification chirp that there's a call waiting. I have difficulty connecting to the waiting call. There's a "flash/call waiting" button on my phone's handset. But when I press it,

My Xfinity gateway is making a very loud whining noise. I've tried all the usual things, but nothing will shut it up. The device is in the living room and I can hear it from the bedroom. It is loud and high-pitched and crazy-making. The AI Xfinity Assistant is even more crazy-making. I hope that's n

I am changing Internet VOIP providers from Xfinity to AT&T and it’s been17 days without phone service. My calls and voicemail’s are still going to Xfinity. Any help would be appreciated. Thank you

During a chat today with a live agent in XFINITY ASSISTANT I was offered a watch promo. After I asked many questions I was sent the link below. Was this chat hacked? Sure, to check for it, I need a few pieces of information from your end. Ok Now I am sharing a secure government link to authenticate

Some of my devices cannot connect to my wireless network. The error says the WiFi channel is full. (I don't know if it means the 2.4, 5.0 or 6.0 band). The xfinity assistant is useless. I have rebooted the xb8 multiple times, but that does not solve my problem. I login to the xb8 and go to the place

i have an Xi6, watching stanley cup finals when i use the max app on my LG television, I get the better picture and sound, but not via the app on my X1, is there a limitation on the X1 Max app?

I have an issue that needs to be resolved ASAP. You are apparently blocking incoming SMS text messages from short code 38263. This is preventing me from completing the identity verification process for this business. I've been trying to get this corrected, but I can't get a response from your [Edite

What is involved in setting up a second xfinity service account at an address that already has an in-use service? The property has a large garage with a separate electric utility meter with its own address for the power company, not a registered UPS separate address. Is it possible to get a separate

I have the 1 gig plan (now 1100, I guess) and distinctly remember receiving emails about higher upload speed if I upgraded my modem after the mid split update. Now that I'm ready to do the purchase, I've been told that my plan is 1100 down, 35 up and that a new modem wouldn't change that unless I up

Hi Xfinity Superheroes! I'm a long time 21 year Comcast/Xfinity customer and looking for Internet only options now that my promotional rate is expiring 30 June. I want to remain a customer as Comcast/Xfinity has always delivered quality internet service. Anyone willing to take up the challenge? Sinc

I'm moving soon and won't need wifi where I'm going, so I want to transfer my account to my roommate. I saw online that it's best to go in person to a store, but the nearest store is way too far away for that to be possible. Is there any way to transfer the account over online? If not, I need to can

Starting this month, I am no longer able to pay my bill online. Every time I try I get the following: You can't add a new payment method yet We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already. When addin