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Streaming Fox News live.

Fox News Live isn't working. Service Provider Issue...Says provider currently doesn't grant access to this content. What has changed?

Question

 • Channels and Programming

28

1

0

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how to change email password

I have numerous Comcast email IDs. How do I find out what my passwords are for each account, or how do I change the password for each email ID?

Question

 • Email

64

3

0

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Intermittent Internet outages daily

On average, my Internet connection has been dropping out for a few minutes at a time at least ten times per day. I work from home and have almost no c

Question

 • Your Home Network

47

1

0

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XG1v4 xfinity 4K DVR set top box

Is the XG1v4 xfinity 4K DVR set top box compatible with a non smart TV? Thanks, Jim [Edited: "Personal Information"] [Edited: "Personal Informa

Question

 • Non-X1 Service

40

1

0

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Gigabit Pro New Installation

Hello there, I'm trying to get Gigabit Pro fiber as a new installation at home. I checked the availability online and it shows the Gigabit Pro (2Gb

Question

 • Customer Service

18

1

0

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Service Inquiry

Good evening, I am inquiring into if Xfinity services are being set up in Doe Run in greenwood Delaware (19950)? Connects to tucker rd greenwood delaw

Question

 • Customer Service

13

3

0

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Closed

1 GB plan very slow

I upgraded to the 1 GB plan a while ago but I've never gotten above 300 BG download. The average for the past seven days is just under 97 GBs (as test

Question

 • Your Home Network

106

7

0

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Closed

How to connect wired home phone network to Xfinity phone service?

I have voip phone service from xfinity. I currently have a cable connecting my xfinity modem to a single phone. My home is wired with a landline home

Question

 • Home Phone Service & Equipment

15K

6

0

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Escalated

Trying to increase speed

Speed help needed. I decided to totally overhaul my home network and bought a Motorola MB8611 modem and a Ubiquiti Unifi Dream Machine router. I

Question

 • Your Home Network

47

2

0

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Closed

Correctable codewords 50% of codewords on 2 channels?

Hello, a new cable was installed from the cable terminal / pylon on the street to my house recently and was disconnected and reconnected when Xfinity/

Question

 • Your Home Network

2.6K

9

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Closed

Intermittent Video Issues Affecting Some Customers

A firmware update was recently deployed to TV Boxes that may be causing picture issues for some customersThe update includes a feature that defaults T

Question

 • X1

42.6K

90

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Can someone fix my contract that ended earlier than the term?

I made a 12-month internet plan contract back in September 2020, and I have the contract that says it stated in September. But they kept saying it was

Question

 • Billing

11

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0

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Gateway asking for reactivation after installing a second modem in the house

We just recently installed a second modem in the house and have it up and running, however in the setup process we seem to have somehow messed up our

Question

 • Customer Service

10

3

0

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new line

I need a new line downstairs and am just trying to make an appointment. calling on the phone didn't work so well. never got a person. it even said oh

Question

 • Customer Service

16

2

0

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Deleted email folder

I accidentally deleted a folder. The folder had several sub-folders. I wanted to delete one of the sub-folders but instead, I deleted the entire folde

Question

 • Email

1K

3

0

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Closed

Arris SB8200 HW v6

I have an Arris SB8200 HW v6 with old Firmware. New Firmware pushed by Xfinity fails. States "Incompatible SW file". Also system clock 1 hour off. Day

Question

 • Your Home Network

47

5

0

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Official Solution

Voice control not working

I'm trying to help my elderly neighbor and customer service is absolutely no help. Her remote won't respond to voice commands. All other functions wor

Question

 • X1

62.6K

9

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Official Solution

No Forum notifications for "replies"

I'm not receiving notifications for "replies" to threads I subscribe to. I get them when "comments" are posted, but not for "replies". The result is t

Question

 • Getting Started

26

1

0

Accepted Solution

Permanently bypass as sensor

Hey Folks, Looking for some help here! I could have sworn I was able to permanently bypass a sensor (in this case a motion sensor) I have guests st

Question

 • Rules and Automations

16

1

0

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Don't trust anyone from Xfinity

My husband and I recently had to move and went to store to talk about the options we have. The service representative there told us, that we can just

Question

 • Customer Service

25

1

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