Is it okay to use your own router connected to an XB6 Gateway and not be in bridge mode? I'm doing this and everything seems to be working great, we a

I moved to a non-serviceable area and just spent an hour on the phone with a customer service rep and a supervisor. Neither would help.  Why am

I've been paying for the Gigabit Speed + Basic TV Basic | 10+ Channels Internet Gigabit Speed | Download speeds up to 1000 Mbps;

Typically when I watch an On Demand program and stop in the middle it will resume where I left off. I've found with Peacock that this doesn't happen,

Hello, I believe I was charged twice for a remote I bought today. I originally got a message with Xfinity Assistant saying "Hmm, our ordering system d

Just moved into a new apartment. Kept my Xfinity Performance Starter+ plan and my own modem and router. Internet at the old place worked flawlessly. T

PLEASE PUT MY FLORIDA RESIDENCE ON SEASONAL HOLD    ADDRESS:

Good morning,      Yesterday we received a "new" cable/DVR box my wife and I installed it with little or no issues.  This morning when we got up my wi

Good evening! For the past couple of weeks I have been having intermittent issues with loss of internet connection at home, and through browsing this

When I click on my channel lineup, it shows every channel, not just the ones in my package. How can I get a list of just the channels in my current pa

I have had X1 service since 2017, I have never once been offered a DVR (which states it is included in my package).

How to I find a version of TV channels I get for free that I can print?

Is there a way to set the dvr to record all live nfl games?

I got the Flex today and hooked it up. When I turn on the TV and Flex, I get the initial Welcome message (in three languages). When I insert the batte

Hi Support, I have seen a few people ask about setting up new service at a different address while keeping existing service at their original address

Hello, my company website is blocked for all Comcast clients; the website works fine on all other internet providers. Can you please help me whitelist

For the past week we have been receiving reports from our customers and experiencing ourselves, that while attempting to access sites on our govenda.c

I have devices that xfi's advanced security are blocking and I want them unblocked. One example is my smart thermostat. I enabled advanced security an

I placed an order over 2 weeks ago and scheduled for my kit to arrive on September 1st, but it still has not shipped. Not sure what else I can do to g

I recently upgraded from 300 to 800 Mbs, and upgraded to a Docsis 3.1 modem at the same time. When I reboot my modem (MB8611) I start out with a decen