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Fox nation

Fox nation movie the shell collector , is not available on the Xfinity access. It is not even listed under the All Movie Tab.  On ok t the trailer his shown via YouTube 

Question

 • Channels and Programming

38

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After Comcast work in our area the Modem Router was apparently fried

Yesterday morning the internet went out. We were advised there was an outage in our area and there was a technician working on it. Several hours later I received a message that the work was completed and the internet service was working. Our 1 year old NetGear was only showing that the power was on

Question

 • Customer Service

53

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How to print UPS labels for return equipment

How do I print UPS LABELS for returning old equipment?

Question

 • Customer Service

398

3

Accepted Solution

Getting imap.comcast.net not responding when setting up mail on iPhone

Getting imap.comcast.net not responding when setting up mail on iPhone Had to delete and install mail app on iPhone. Have been unable to connect email since. 

Question

 • Email

168

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Accepted Solution

No confirmation

Hello,      I signed up for an internet service 2 days ago and paid for the dollar charge. But I received no confirmation email for both the internet service and the installation appointment. Also I can't sign in to see if my purchase went through. 

Question

 • Customer Service

53

1

Accepted Solution

Closed

Canceling service

I have Xfinity Mobile contract ending 11/24/2022 and Internet ending 12/7/2022. I do not want to cancel early and pay a termination fee of $230.00 for each service as I was told on the phone I'd have to do.  So WHEN should I call to cancel so that I do not have to pay for a day more than the c

Question

 • Customer Service

35

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0

Accepted Solution

My ACP application

ACP Application in Progress is not moving along as I habe applied since February 5th and I still have not been approved. Can you please check to see what the hold up is? Thank you

Question

 • Billing

1.4K

3

0

Accepted Solution

Closed

Internet, phone, and TV sporadic outages for 3 months

See my post in previous thread. New coax, newish X1 box and modem. And the kicker... It usually comes back, but only when you call with your verified mobile number. I'm keeping a log, a paper log...

Question

 • Your Home Network

65

5

0

Accepted Solution

Unable to Access Website

I am unable to access my business’ website (http://lodgyapp.com)via Xfinity internet service. When I disconnect I can get to destination without issue. I tested from router directly and the router cannot reach the site. It’s as if Xfinity is blocking the site on their side. Any ideas to help resolve

Question

 • Your Home Network

76

6

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Accepted Solution

Return Equipment

I want to return my equipment, but am unable to do so, physically. Are there any pickup options?

Question

 • Customer Service

68

4

Accepted Solution

Misplaced remote

My significant other has lost our remote. Is there a way to request or receive another one?

Question

 • Customer Service

99

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Endless sign in loop in app

I am a new customer and have just installed the app. When it prompts to sign in, it shows a "you're already signed in as" message, then goes back to the beginning. I've tried clearing my history and cache, reinstalling the app, and changing my username. Has anyone been able to fix this? Thank you!

Question

 • Sign-In and Account Management

147

3

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Accepted Solution

Xfinity doorbell indoor chime box

I have the Xfinity doorbell set up with the Xfinity App. The doorbell rings in the App. The doorbell does not ring in my indoor chime box. The indoor box is hardwired in my home. Do I need to replace it? TYIA.

Question

 • Devices and Equipment

45

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Accepted Solution

mms messages on xfinity mobile

I recently switched from Verizon to Xfinity mobile. Before switching I had no problem receiving MMS messages. Since the switch I can no longer receive mms text messages. Is there a resolution? If not then I will be switching back to Verizon.

Question

 • Xfinity Mobile

156

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0

Accepted Solution

Why does Xfinity not provide a way for home security subscribers to password protect public access to their video cameras?

I have three indoor cameras: one camera upstairs, two downstairs. To view live video feed from any one or all cameras, all one has to do is pickup my Xfinity TV remote, speak into it the word "camera" and I (or any guest in my house) gains instant access to the last 168 hours of all my activity. Wh

Question

 • Rules and Automations

30

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Accepted Solution

flex / peacock

Just started with Xfinity. I did not order the Flex box becasue all my TVs are smart TVs.  However, apparantly you need that for getting Peacock for free.  I tried to order it online, but the "no cost" Flex showed my internet bill going up by $35.  How can I get this "free" flex box

Question

 • Flex

67

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Accepted Solution

Closed

can I get WiFi without coax cable

can I get Wi-Fi without a cable wire going to the modem

Question

 • Your Home Network

1.5K

4

0

Accepted Solution

UPS power backup, any recommendations?

We are getting many power outages. Does anyone have a good recommendation for a UPS power for the xfinity cable modem Xb6.  And any information on how long the UPS will keep the modem powered for.  Thanks 

Question

 • Your Home Network

35

1

0

Accepted Solution

Hot X1 box

I have only just noticed how HOT my XG1 v4 box is getting. Even the cable connection is almost a burner. The bottom of the unit is the hottest. I have moved it so it is on top of the tv unit but it is still very Hot. I have had no issues but just how hot is it supposed to get.

Question

 • X1

36

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Accepted Solution

email access

I keep getting access to my email account interrupted by repeated demands for my mobile phone #. I do not own such a device, and I resent having to click through your demands to get to my email. Will you please stop? r hottin

Question

 • Email

25

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