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Several houses in our neighborhood have issues - how can I get past first level support?

I've been having issues with my Comcast home interest since about two weeks ago. I've come to find out, 5 of my neighbors on the block are experiencin

Question

 • Customer Service

11

2

0

Accepted Solution

Closed

Website access mobile browser

On my desktop, I like to access the forums recent posts to see what people are posting.  I don't go to HOME and pick a forum topic to look at, but go

Question

 • Getting Started

2.2K

8

0

Accepted Solution

Closed

Caller ID stopped working on TV

Caller ID used to display on my TV when we got a phone call (XFinity Voice) but it stopped working recently. X1 Settings/Preferences/Notifications/Xf

Question

 • Home Phone Features

28

1

0

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Forum Post 'Flair' question

I created a forum post that has a 'private' flair attached to it. What does that mean?

Question

 • Getting Started

15

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0

Accepted Solution

Getting Dolby Atmos to work on Xfinity Flex

Per this article: https://www.xfinity.com/support/articles/dolby-atmos-x1 I understand that X1 provides Dolby Atmos content. I have an Xi6-T Xfinity F

Question

 • Flex

5.9K

19

0

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Monthly Data usage being maxed out??

Hello….I’m not understanding why these last two months I’m going over my data usage?? Nothing has changed as far as devices being used or downloading

Question

 • Customer Service

26

2

0

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Does the xFi gateway have USB ports?

I have a coupe devices connected to my current Wifi modem and wondering if the Xfi gateway has usb ports.

Question

 • Your Home Network

72

1

0

Accepted Solution

Closed

recover permanently deleted emails

How can I recover permanently deleted emails in my comcast.net account

Question

 • Email

7K

3

Accepted Solution

Closed

Unlimited Data option Temporarily Unavailable?

I've been going over my 1.2 TB usage plan and getting emails from Comcast about it and suggesting I sign up for their $30 unlimited option. However, w

Question

 • Customer Service

3.1K

14

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Official Solution

Managing your Xfinity Account online

We recently resolved an issue that was preventing Xfinity Flex customers from managing their Xfinity services on Xfinity My Account. All Flex customer

Question

 • Flex

17.5K

24

0

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Porting out phone number

I would like to first port out my landline phone number (I have stared process), the cancel my phone service. I can't even seem to price place witho

Question

 • Customer Service

19

1

0

Accepted Solution

Closed

Unlimited data unavailable

Trying to upgrade my data to unlimited but it gives me a temporarily unavailable error.

Question

 • Customer Service

6

1

0

Accepted Solution

Closed

Low Volume

Since the last post was closed I figured I would start a new one. I noticed lately that my X1 is significantly quieter that any of my other sources.&

Question

 • X1

595

8

0

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Increase GB

I have a lot of devices on my internet and am constantly getting messages about going over my data. Is there any way I can increase my data so that I

Question

 • Your Home Network

34

2

0

Accepted Solution

cancel showtime on flex

I need to cancel the showtime subscription I signed up for through xfinity flex. I can't figure out how to do it.

Question

 • On Demand

29

1

0

Accepted Solution

Stalls with error RDK-03012-0

Can't get FLEX pass the update. This error shows. After about 10 minutes it goes thru a series if restarts. Then it repeats the process. I have it w

Question

 • Flex

25

2

0

Accepted Solution

Closed

Incomplete name in my bill

Hello. My Name is incompleted and i cannot use my bill as an address proof. Help

Question

 • Billing

6

2

0

Accepted Solution

Closed

Vacation hold

Where can I find the 'do it yourself ' vacation hold link please?

Question

 • Customer Service

59

4

0

Accepted Solution

Comet network

I'm in the Chicago area. Comet tv is broadcast on channel 62.8. Why doesn't Xfinity carry it?

Question

 • Channels and Programming

59

1

0

Accepted Solution

"Comcast is not available" error in iOS email app

I started getting this error about three or four days ago on my iPhone 12 Max. It stubbornly refuses to sync or download email. For some reason this p

Question

 • Email

49

1

0

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