Suddenly for some reason not able to reconnect after several years of working with no problems. Steps we have taken: - reset xfinity modem - multiple times - reset blink sync module - multiple times - checked / updated blink firmware - connected blink to hotspot which worked confirming Blink functio

my bill recently increased and the charges don’t make any sense. i need to talk to a real person because the ai isn’t helping but i can’t get through to a real person.

I recently discovered that all my emails were being forwarded to an unfamiliar email address. This change was made to my account without my knowledge. I removed the forwarding address and un-checked the "Enable Email Forwarding" box and my account is working normally again. Unfortunately, I have mis

it has been 2 and 1/2 weeks since I was supposed to receive my Wi-Fi boxes and I have not

I have some unknown "ghost" automation/rule that automatically arms my alarm every day at a specific window of time (midnight). Meaning the alarm will automatically arm everyday on its own. This happens even though I don’t have any automations or rules scheduled to arm the system. I’ve added a midni

Random ping spikes Recently I have been experiencing random ping spikes. They go from happening every 11-12 minutes to being fine for an hour like earlier today at 3:32 pm it jumped to 2480, 3:44 pm it went to 2200, and 3:55 pm it was 1950. The spikes happen for about 1-3 seconds and then return to

I see all these posts from 3 years ago and Xfinity STILL hasn’t made it possible for customers to have the ability to keep the box on without it going to sleep after a period of inactivity?! I pay almost $270 a month for service, I feel I should have the right to leave my tv on for my pet while I’m

I have tried for a week to cancel service but can't reach customer service

I’m trying to get a human to fix a problem the assistant has not been able to fix for a week!!! I need a tech. I’m tired of no tv. [Edited: "Personal Information"]

Hello, I recently signed up for service at a new apartment, but my complex gave me the wrong address, and that is what I used to sign up and start service. How would I go about updating the move-in and installation to the correct address?

Just about every channel has gone black with a message that says I must have just changed my plan because I don't have access to this channel. Which isn't true, it's telling me this on almost every channel that I've been paying for and watching for years. Only ABC, NBC and CBS are on

I don't know anyone on Belleville nj

Just got an email saying my payment is past due, but my account shows a credit. Tried contacting support via phone and got stuck in a loop. Tried to chat and that was not helpful. I’d like to figure out if I actually owe or not because I am confused why I’d get that email which appears to be from a

How to activate home land line

My husband has a comcast.net email address that was once the ID for an old Xfinity account. We have moved to a different state and I opened our new Xfinity account using my Gmail account as the Xfinity ID. My husband's comcast email password is no longer working (may have changed it again without sa

Please help me speak to someone. Work from home- healthcare, need internet. Outage. Please help me speak with live person. monkton, md

I have contacted 2 live agent chats, two bot chat apps, and 3 live agents for a total of 6 hours on line to make my new router functional. Each step makes changes over the last contact. The info on my account pages from the phone app to the PC app do not match. My phone lines on the router still do

All of a sudden, the mobile usage data feature is missing from the Xfinity app. I have spoken to four chat agents and they could not help me. How do I fix this problem since no one will call you. It is very frustrating to explain an issue four times and get nowhere.

teechnical difficulties and disconnects the caller. I have been on Chat for over 2 hours and they just alerted me that their services are limited and can not help me. How do I reach a HUMAN BEING IN THE UNTITED STATES THAT WORKS DIRECTLY FOR XFININTY?

I operate several mail servers that are being soft-rejected by Comcast with the following error: ~~~ 421 resimta-h2p-561937.sys.comcast.net resimta-h2p-561937.sys.comcast.net ESMTP server temporarily not available ~~~ We have good rDNS in place and are about as spam-free as possible, but messages ar