Hello slyrus, thanks for taking the time to reach out on our Forum regarding this Xfinity Voice activation concern. My team is here to support you with this.
To activate your Xfinity home phone line, ensure your Xfinity Voice modem is properly connected and powered, then plug your phone into the "TEL 1" port on the modem and a phone jack in your home.
If you have followed all those steps, can you tell us a little more about what you're now running into on your end (no dial tone)?
XfinityAmira
Official Employee
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4.1K Messages
1 month ago
Hello slyrus, thanks for taking the time to reach out on our Forum regarding this Xfinity Voice activation concern. My team is here to support you with this.
To activate your Xfinity home phone line, ensure your Xfinity Voice modem is properly connected and powered, then plug your phone into the "TEL 1" port on the modem and a phone jack in your home.
If you have followed all those steps, can you tell us a little more about what you're now running into on your end (no dial tone)?
(edited)
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user_81887e
Visitor
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7 Messages
20 days ago
phone jack in my house ? really what is that?
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