TV only showing Comcast Internal Use Safe Channel and can not be changed. This is on HDMI not on HDM2

Investigating---my employer is willing to provide me with a different internet service (paid by them). Before you ask--I did inquire about them paying for my current account, not an option. My question: If I cancel my internet, but keep my cable service (tv), will I be able to retain my email addres

We have had a problem that has occured over and over for the past several years with nothing but run-arounds. Every night our 2.1 GB service drops to zero - 900 mbps. All we want to do it watch Netflix on the TV, but there is little to no signal coming to our house. It affects the PS4, laptops, phon

I tried to turn off the "Private Wi-Fi Address" feature, but I can't find the setting to turn off the privacy network feature on my devices, including my iPad and my Windows 11 computer. Does anyone know how to fix this issue? I really need to access Pokémon Center ONLINE (and I am desperately tryin

I am having issues with pixelated channels, both HD and non-HD. Sound is fine and not affected. This only occurs during the day. Morning is fine and during the night it either goes away or becomes more bearable to watch shows. Also, DVR shows are NOT affected. This is happening on both TVs that have

I bought a Coda56 since it was on the approved and recommended list. I hooked it up and it seems to be working okay. The problem is I can not access the GUI. I followed the instructions: laptop connected via Ethernet and configured with a STATIC IP set to the 192.168.100.x. I can ping the modem 192.

My wifi keeps dropping. The router is have is getting very hot feeling. I think I probably need a new one. I did all the checks by unplugging it for a half hour and it still is dropping my wifi. What should I do?

I received a call from [Edited: "Invalid Phone Number"] a voice recording letting me know my promotional services for 50% were ending at end of day today, and to avoid losing my discount I needed to call the phone number on my caller ID. Please beware these scammers are out this season and it will o

I received a bill. I want this removed.

Need explanation of items on my bill.

I would like to see if work order [Edited: Personal Information] I still open

A website that I visit often has not been accessible by any device connected to my WiFi network today. This website is accessible outside of my WiFi network. Have tried rebooting devices and router and disabled anti virus software to no avail. Any suggestions?

Refused my refund and canceled.my services when u reviewed my account and I was caught up This document details a series of issues Tom (Edited: Personal Information) experienced with Xfinity (Comcast) starting on May 31st. Initially, Tom attempted to get a free year of internet with an SE phone line

I received a call and was told to use the number as a call back but it only has a busy signal. [Edited: "Invalid Phone Number"]. Is this spam?

[Edit: Removed Image due to personal information] Hi, my Xfinity app is showing my service plan got disconnected and I can’t view any of the tabs or things like Wi-Fi or internet usage or modem. Also, it’s showing that I have past due balance even though my balance is $-10. I am not sure why it’s di

I transferred my cell phone service to Xfinity in May. As of a few days ago, my visual voicemail stopped working. The error message said to contact Xfinity if the error persists. I have been trying to speak with a representative since yesterday afternoon. I was transferred to 7 different agent throu

I recently moved and cancelled my internet service. I have received emails and phone calls from "Complete Recovery Corporation" requesting that I return equipment that I never had. They indicate I need to return "Cable Equipment" but I never had cable service. I only had internet service and I used

I would like to cancel my internet with Xfinity.

Lightning strike 30 feet from the house on Sunday. It is Wednesday now. ~6 calls to the 'bot, and a couple with Xfinity assistant. The box is dead. No lights at any time, no heat after being left plugged in, no noise. I have plugged into a different outlet, and have actually moved it to the other ro

Work was done yesterday by your technicians to our neighbor's house however the lines were run through our yard without our permission and then removed and in doing so, our electric fence was damaged and is now not working. This is a $3000 fence and I demand compensation