U

Visitor

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1 Message

Tuesday, July 8th, 2025 7:18 PM

Stingray qel

I received a bill. I want this removed. 

Official Employee

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892 Messages

18 hours ago

@user_z3z2g7 Thanks for adding a post. The Stingray Karaoke subscription is pretty awesome. There was a FreeTV Week that included it last month. I'll post the steps to remove it from the app below, this https://www.xfinity.com/support/articles/subscribe-unsubscribe-from-isvod page shows all the ways to remove the subscription from your account. 

Xfinity app steps
1 Sign in to the Xfinity app on using your Xfinity username and password.
2 From the Services tab, select Chat for TV & Streaming help.
3 Type in "Manage Channels."
4 From this point, you can choose:
     Add a channel
     Remove a channel
     Find a channel
     Troubleshoot channels
     Change my TV Package
5 Choose Remove a channel to stop the Stingray Karaoke. 

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