Official Employee
•
253 Messages
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, you can visit xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.






user_sbwlvn
Visitor
•
4 Messages
2 hours ago
Others have asked, but I'm not going to remain silent. Why am I continuing to pay for NFL Network and RedZone when Comcast refuses to do a deal to reinstate these channels?
It has been FOUR MONTHS and I have gotten nothing. We have been comcast customers for decades, but if there is nothing in place at the beginning of the football season we're cancelling our account.
This is getting ridiculous. C'mon Comcast, DO YOUR JOB.
4
user_w4lcyp
Visitor
•
2 Messages
2 hours ago
Very disappointed considering how much I pay for Xfinity and your current profit margin. I like many others will dump Xfinity and use $$ saved to get our football from another outlet.
6
user_vxfw4j
Visitor
•
4 Messages
2 hours ago
Where is my NFL Network? I pay for it, and will I be getting a credit or rebate on my bill??? Its been 3 months.
3
jagusm89
Visitor
•
3 Messages
2 hours ago
If Xfinity hasn’t got their head unplugged from a particular space before preseason starts, we are gone. Been with Comcast ever since 1990 when we got married but it is just not worth it if they don’t carry one of the most popular channels out there.
1
0
user_bmkcbh
Visitor
•
2 Messages
2 hours ago
What are you doing today get the NFL stations back.what i s the credit on my bill ?
2
user_2b3a74
Visitor
•
2 Messages
2 hours ago
I am very upset that xfinity has not come to an agreement with ESPN to return the NFL channel to xfinity. If xfinity can't provide the channel I too believe they should rebate xfinity subscribers for the loss of service if that can't come to an agreement. However it would be my preference that they get the NFL channel back.
6
user_kezox6
Visitor
•
2 Messages
2 hours ago
We should all be getting discounted services until you reach an agreement with ESPN/Disney!
It’s not right to blackout our access to the only channels we wanted to actually watch on the “sports package”. Not only that but the channel guide is still showing what is airing in these channels, basically taunting customers into thinking a resolution was made!
It’s total [Edited: "Inappropriate Language"] that you can raise our service fees whenever you feel, but when it’s time for you to anti up and pay in your end for our wants and needs you take a hard stance!
Get us all discounts, get NFL channel back, or get out of the business!
Such [Edited: "Inappropriate Language"],
Sincerely formerly loyal customer!
1
0
Grinchy
Visitor
•
2 Messages
2 hours ago
Losing the NFL Channel and The Red Zone were one thing but refusing to offer a credit or something to those of us who have been paying for the channels for 3 months without service. WHICH by the WAY - XFINITY opted to turn off. ESPN/Disney offer to allow the channels to remain on while negotiations continued but you said NO. You obviously have no regard for your customers we are saying goodbye. We opened our account in August 1982; at that time, Comcast was $6 a month for each roommate. So after 44 years of continued service, we are going to Glo-Fiber.
1
0
user_576ba9
Visitor
•
2 Messages
2 hours ago
Very disappointing that it’s still not back after several months and the funny thing is is that you’re not discounting the bill whatsoever even though we have several channels now missing I will be changing providers if it’s not back by the start of the NFL season
4
user_wcq47g
Visitor
•
2 Messages
2 hours ago
I have been a customer of Xfinity for years and I am ready to cancel my services and look for another platform where I can enjoy NFL Network and NFL RED ZONE. I pay over $250 to XFINITY every month and I am fed up with not receiving what I am paying for.
3
user_69yhfl
Visitor
•
6 Messages
2 hours ago
Training camps start opening in 9 days. That's how long you have to restore NFL Network or after being a customer for 10 years I'm gone.
1
0
user_n2156n
Visitor
•
4 Messages
2 hours ago
The NFL NETWORK hasn't been available since April, with the sesson about to officially start i spoke with customer service about this & they had no answers, I asked for credit retroactive back to April and till the contract is renewed, I was denied therefore XFINITY will be losing by cable/internet business, i contracted another provider the day they come to install both services i will be dropping XFINITY
3
user_1r6efu
Visitor
•
2 Messages
2 hours ago
I am waiting patiently for the NFL Network to come back. If it doesn't by the start of the season, I will be cancelling Xfinity.
2
Nanaof7
Visitor
•
7 Messages
2 hours ago
I just spoke to an Xfinity rep and he told me the NFL Network will be back on in a week and that we will receive a credit for the months we've been paying for it. Is this correct?
1
0
user_c2122c
Visitor
•
2 Messages
2 hours ago
Bring it back or bring price down.
0
0