Loss of nfl network channel

I am very upset that xfinity has not come to an agreement with ESPN to return the NFL channel to xfinity. If xfinity can't provide the channel I too believe they should rebate xfinity subscribers for the loss of service if that can't come to an agreement. However it would be my preference that they get the NFL channel back.

This conversation has been merged. Please refer the main conversation:

NFL Network Programming No Longer Available.

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EG

Expert

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119.7K Messages

1 month ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityKassie

Official Employee

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2.6K Messages

1 month ago

@user_2b3a74 Good morning! Thank you for reaching out to our Xfinity Forums. Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure the greatest value for customers given all the ways content can be accessed today. So far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work towards making this programming available again with fair pricing, terms, and conditions for customers.

Head to xfinity.com/howitworks for more information on how great content is delivered to Comcast’s customers.

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fairmont2010

Visitor

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4 Messages

1 month ago

are there any plans to get NFL channel and redzone back soon? I will be changing providers if you don't

3

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XfinityAmira

Official Employee

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4.9K Messages

Hi fairmont2010! Thanks for reaching out on our Xfinity Forum. Great question! At this time, the only information we have is that Comcast continues to work towards making this programming available again with fair pricing, terms, and conditions for customers. If and when this programming is available again, it will be communicated to customers.

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1 month ago

0

U

user_x2297

Visitor

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2 Messages

If you never get them back im going to have to switch providers. Im sorry but thats our homes favorite channel and its getting to close to fall.

30 days ago

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XfinityJeff

Official Employee

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1.1K Messages

Good morning @Xfinityuser2297, and thanks for reaching out on the community forums, I hope this message finds you well. I can understand where you are coming from with that channel being a favorite.

Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure the greatest value for customers given all the ways content can be accessed today. So far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work towards making this programming available again with fair pricing, terms, and conditions for customers.

Head to xfinity.com/howitworks for more information on how great content is delivered to Comcast’s customers.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

29 days ago

0

Customer Service

user_2b3a74

Loss of nfl network channel

EG

XfinityKassie

fairmont2010

XfinityAmira

user_x2297

XfinityJeff

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