Visitor
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2 Messages
NFL Channel and The Red Zone, no refund, after 44 yrs we say goodbye
Losing the NFL Channel and The Red Zone were one thing but refusing to offer a credit or something to those of us who have been paying for the channels for 3 months without service. WHICH by the WAY - XFINITY opted to turn off. ESPN/Disney offer to allow the channels to remain on while negotiations continued but you said NO. You obviously have no regard for your customers we are saying goodbye. We opened our account in August 1982; at that time, Comcast was $6 a month for each roommate. So after 44 years of continued service, we are going to Glo-Fiber.



XfinityEva
Official Employee
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2.6K Messages
22 days ago
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
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