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Appletv+ episodes missing from menu
I select my AppleTV Show and hit the Episodes button no seasons or episodes appear. Three columns all blank. This started a few days ago. All Hulu, Netflix, HBO Max episodes how up, only Apple tv is missing episodes. I've seen previous posts from Xfinity CS asking to send a direct messa
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• Xfinity Stream App
So is this a permanent change to the togo channel lineup? Why won’t Xfinity let their customers know if it’s a technical glitch or a permanent change? Every response from Xfinity I read in these posts customer service either doesn’t know the issue or
Streaming app lost most togo channels
After your app update I’m only receiving approx. 1/4 of my togo channels
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Why do I pay so much for so little service?
My wife has been on me for awhile to cut the cord and dump cable but I’ve kept putting it off. Recent customer service has me rethinking having ANY Xfinity services. A couple weeks back a tech came out because all our services kept dropping temporarily. There was no problem with our equipment and
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• Customer Service
Can Xfinity at least have the channel you were watching be on the guide when you back out of a recent channel? When I turn on the TV and back out to the guide it defaults to channel 2. Then I have to hold down the down arrow for several hundre
Missing mini guide
Is anyone else missing the mini guide from the bottom right of the screen?
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I had a problem there last week. Couldn't get Woodstock to play on one tv. Played on the other and all the other stuff played, just Woodstock. Finally started playing a few days later. I need Woodstock on HBO max since my recording of it disappeared
HBOMax won't load on 1 of my tv
One of my TV's HBOMax app won't load. This is a recent issue. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. All the other apps load and all the apps, including HBOMax, work on my 2 other TV's. I tried all the other suggested troubleshooting
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Cable box
Lately I have had my cable box pop up a message asking me if I'm still watching? I have my box to update between midnight and 2 am. I can binge watch on one channel. What would cause this message? Just started recently. Received two messages now.
Question
• X1
HBOMax won't load on 1 of my tv
One of my TV's HBOMax app won't load. This is a recent issue. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. All the other apps load and all the apps, including HBOMax, work on my 2 other TV's. I tried all the other suggested troubleshooting
Question
• X1
WHATEVER YOU DO, DON'T DO IT! READ EVERYTHING YOU SIGN. On July 17 I came to Xfinity my carrier of two years after my unlocked iPhone became inoperable. I asked Xfinity how I can purchase a phone with them as previously had been very happy with m
iPhone SE (2022) promotion
There is currently a Apple iPhone SE (2022) promotion (until April 26). Free iPhone SE (2022) if you are new Xfinity mobile customer, transfer number and sign a 24 month contract plan. My questions: Can you get two iPhone SE (2022) and sign up for only one Gig plan (1gb)for $15 a month for both
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"FREE" Iphone SE
Anyone else having issues with the new, "FREE" iphone SE, that's actually not free, and a representative lied to you about a $500 contract? This is an SOS, I have posted this everywhere I can, and will continue to until Xfinity fulfil their end of the promotion. Account name: Lauren Staley On
Question
• Xfinity Mobile
They are doing the same BS in 2022. On July 17 (2032) I went to Xfinity my carrier of two years after my unlocked iPhone became inoperable. I asked Xfinity how I can purchase a phone with them as previously had been very happy with my service. Ale
anyone else promised a free phone on 9-11-2021 and now being told...nope, not free?
On 9-11-2021, I called Xfinity cable to update my internet service. The person on the phone offered me a "too good to be true" (literally, it was not true) offer to switch from my mobile phone carrier (Google Fi; who is awesome, by the way, see here: fi.google.com) to them. I would get:-Free phone f
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Comcast doesn't care. They give you Ticket numbers to try to appease you and never ever follow up. I also don't get replies to my posts on cruisecritic. Used to, but not any more.
Unblock Truth Social
I have been unable to join Truth Social Network: due to never receiving a confirmation email they are attempting to send to my @comcast.net email address. Others have reported that they get the verification email immediately when they use a different email account such as @gmail.com. Please remove t
Question
Everything refers you to the app and yes despite all of those To Go channels being there, they are not available outside of home Wi-Fi. Yep, the app was updated but the issue occurred before that update was provided. There’s been several forum posts
In home Wi-Fi problem
I’m trying to watch USA on the stream app and it’s telling me to get into my home Wi-Fi but I am home
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I've gotten these in error too. Any chance you upgraded your modem or changed your plan speed recently? I did both, modem upgrade (to CM2050V) first then plan speed, so I'm not sure what caused it. It's also possible I was getting them b
Xfinity internet speed. Equipment update warning email. Is this a scam?
I own an Xfinity compatible modem yet I've received this email no less than 4 times: Your current device can't keep up with the latest speeds You recently upgraded your Xfinity Internet speed, and as a result, your Internet equipment can't keep up with the latest speeds available
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Modem connects but will only allow internet for desktop, not routers or laptop
Recently, my internet went down. I got a tech to come but he ultimately had to get maintenance out to do work on the junction box. Since then, my modem can connect to the internet but I can only access the internet by hardwiring my desktop directly to the modem. I've reset my modem connected to m
Question
• Your Home Network
Payment arrangement debacle
Hello, I am currently experiencing severe financial hardship due to a major death in my family and some additional unexpected expenses that I have incurred recently. Knowing that I would need some more time to pay this bill before my internet was cut off, I placed a phone call to the Xfinity Cust
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• Billing
@user_faf4e6 see my above posts. Call the number and they will fix it quickly
We're sorry but the number you have dialed has calling restrictions which prevents the call from being completed Announcement 19
I haven't been able to make any outbound calls since yesterday. I have been on the phone with Xfinity mobile and troubleshooting all these steps to no avail. Nothing is working and apparently there are alot off users with the same problems. Even before that I was having trouble making calls and rece
Question
We'd be happy to take a deeper look into this for you @user_7e842d. To get started, please create your own public post in the Customer Service category board with details of your experience, and we can go from there. For information on how to crea
Electronic equipment damages
My surveillance equipment and HVAC were damaged by a power surge that enter my house via the coaxial cable. I have surge protection to the incoming power line and this was not impacted. liberty Mutual Comcast claim department are not answering my claim demands.The Ethernet Equipment circuitry was b
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Oh man I am sick to my stomach after reading these posts. I wish I would have seen this earlier before I switched from Verizon to Comcast. I cant make calls and they act like they have no clue what's going on.
We're sorry but the number you have dialed has calling restrictions which prevents the call from being completed Announcement 19
I haven't been able to make any outbound calls since yesterday. I have been on the phone with Xfinity mobile and troubleshooting all these steps to no avail. Nothing is working and apparently there are alot off users with the same problems. Even before that I was having trouble making calls and rece
Question
Port Forward IP Address Shows Wrong IP
I have seen this problem posted many times on here but there is never a solution posted publicly, so I figure I will shoot my shot. When I create a port forward, the IP address shown does not match the IP address of my device, despite the fact that I am ONLY able to choose the device, and not abl
Question
• Your Home Network
@GalvTexGuy I check for updates on iOS almost daily, if not minimum of at least twice a week. My phone shows last update installed two days ago. Maybe they deleted the most recent version from the AppStore?
Out of home channels
Why are channels like ESPN and Motortrend now not available out of home in the streaming app?
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