Visitor
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5 Messages
Plan issues and retention
We spoke with multiple reps only to get our grandfathered service canceled and told our bill would increase. I was speaking with a lady by the name Rhonda in retention and the call dropped. How do I get back in contact with the retention department. This experience has been horrible!
XfinityAmandaB
Official Employee
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2.3K Messages
25 days ago
If you were looking for help with new promotion options to help keep your billing down, we would also be happy to help. Just let us know.
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