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user_etm6pj
1st Topic

Visitor

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1 Message

Saturday, May 17th, 2025 1:44 PM

Bad reception

I have had terrible tv reception for over a year and have not been able to get it resolved

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Updated 

2 days ago

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XfinityThomasD

Official Employee

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1.2K Messages

2 days ago

 

user_etm6pj I appreciate you creating a post and am sorry to hear that you've been experiencing these issues with your TV service. Do you have internet service as well and have been noticing any drops in connection or slower speeds at times? I ask since if there is a signal issue coming to your home, then it would normally impact all lines of service. Have you seen any error messages or codes appear on your TV, or are you seeing pixelation?

 

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