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Email loading very slowly.
For the past few weeks my Xfinity email (IMAP) has taken forever to load on my iPad. Not the mailbox itself but the individual emails. Upon opening an email it takes almost 2 minutes for the contents to load. This happened after I updated my iPad to the latest IOS. Suggestions?
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They told me that i could have cancelled it and returned the ipad in the first 14 days of receiving it (of course 14 days in I wouldnt know I was being charged yet). But that is a route you can take if you are still in that timeframe.
“Free” ipad offer [Edited]
We were scammed into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yestsrday being
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I am a new customer. I have been in a chat round robin with 6 "ambassadors" just to get hbo max working. Its been 2 hours already and no resolution. I dont know how they would solve emergency phone/internet issues. Did I make the right decision by sw
Why is xFinity Mobile customer service so terrible?
I've been trying to figure out why your customer service is so bad since I realized I was getting the "run-around" on June the 29th. Let me tell you my story! Over a year ago (almost 2) I broke my Galaxy S20 and had to order a replacement through the insurer you provide: Assurant. Totally painles
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SLOW LOADING
Why have third party apps if it’s known that they run horribly slow to the point of exhaustion with trying to watch or open them? This is not the first post about this and I’m quite sure it’s not going to be the last. If the boxes can’t handle the bandwidth own up to it, upgrade it or don’t offer it
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On Demand
Hi - Having exactly the same issue (Yahoo mail loses internet connection). However, it only occurs only on my Dell running Windows 11. Both Chrome and Edge exhibit the same behavior. No problem on the the same Dell running Win 10, MAC, iPad or iPhon
YAHOO MAIL - timing out NO INTERNET CONNECTION
Yahoo Mail kicks you off the website and then says "no internet connection" even though all other open web pages are still working and the computer shows that there is a wifi internet connection. I have a new Dell computer with Windows 11. This did not happen before on my HP with Windows 10.This pro
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I’m having the same problem or at least a similar one. The app is working on my IPad but my fire stick loads and then crashes back to the TV. I can sometimes get to a channel and sometimes it lags so badly I can’t scroll the channels.
Xfinity app stream lagging
I am experience consistent lagging when viewing Xfinity stream on my tv via my fire stick. I tried a fix recommended on this forum - which was the viewing preference on the setting tab. This did not work. It keeps lagging. Any suggestions. I’m growing frustrated and ready to cancel.
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Did they apply the $40 credit for you yet? Because I’m having the same problem and the customer support keeps transferring me back and forth between mobile dep and internet dep. They don’t even let me return the ipad because it is past 14 days lmao.
False promises by xfinity scam
I contacted Xfinity to lower my internet bill and found the process very frustrating, as I had to speak with an agent via SMS chat. Despite the initial difficulties, the agent offered me a promising deal: $55 for 500Mbps internet plus an iPad via Xfinity Mobile. I was assured that I would receive a
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I had a problem there last week. Couldn't get Woodstock to play on one tv. Played on the other and all the other stuff played, just Woodstock. Finally started playing a few days later. I need Woodstock on HBO max since my recording of it disappeared
HBOMax won't load on 1 of my tv
One of my TV's HBOMax app won't load. This is a recent issue. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. All the other apps load and all the apps, including HBOMax, work on my 2 other TV's. I tried all the other suggested troubleshooting
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I have talked with them and think I have gotten the ipad cancelled and my original contract restored. I will update this post in a few days when I am confident that has occured. Thanks, Bill
How to cancel agreement for ipad
I feel I was mislead yesterday when I signed up for a "free" ipad to lower my internet bill. Now I have a mobile phone bill. The ipad is due to be delivered today, do I refuse delivery? How can I get this agreement cancelled. Thanks, Bill
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Yes, I still have not been able to activate either Showtime Anytime or HBO Max. I opened a trouble call with Xfinity a couple of days ago, but they were not able to resolve the problem. The ticket number was CR115152580, if you have acce
Showtime anytime via Roku Express
Validating that I have subscribed to Showtime via Xfinity is failing on my Roku Express. The Xfinity website has changed a lot recently and I'm wondering if there isn't something broken now. I do the following when accessing Showtime via Roku. I get a message asking me to verify a subsc
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Hello, @user_615330. Thank you for using the Xfinity Forums to look for a resolution to the HBO issue you've been experiencing. We appreciate your comment and helping the community grow. If the issue had persisted could you please send our team a dir
HBO Max can’t verify my subscription
When I go into the HBO Max app on my xfinity it tells me that it can’t verify my subscription and my xfinity subscription has expired. Thanks be talked to four customer service agents who passed it along to a tech who came out (which I knew was not going to fix anything because how could he) and he
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Accepted Solution
Ok, nevermind. I found a statement in an Xfinity Mobile FAQ dated December 2021 that says at this time you cannot bring your own iPad. A pity. I had hoped to bring 3 lines plus the iPad from T-Mobile but if the iPad is a no-go, then I can't bring the
Bring unlocked ipad to Xfinity Mobile?
I've got an unlocked ipad mini 4 that I've been using on T-Mobile. How can I bring it to Xfinity Mobile? I assume I need a new SIM card, but can't find a way to order one. All the "check compatability" functionality on the webpage is phone-specific. It asks what kind of phone I have and the IMEI. Bu
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@XfinityAldrik xfinity is a joke. You should be thankful you have any subscribers after this [Edited: Language] with sports channels. I’d rather watch grass grown than pay you $3500 a year for premium hbo Netflix. This is precisely the reason
No NESN or NBC Sports Boston
I tried to watch the bruins on NESN as I usually do and got a message that said I need a subscription. I then flipped to NBC sports Boston (home of the Celtics) and got the same message. How is it possible that when I pay $220+ per month for cable I can’t even watch my local teams?
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I just purchased AMC+ thru Xfinity, how do I access it on other devices? I can get it on my TV that has the DVR connected to it, but how do I get it on my iPad or other TVs that I'm using the Xfinity Beta streaming app on?
AMC+ subscription
I've signed up for amc+ through AMC and the app. I'm trying to add the app to my TV, but Xfinity says I have to subscribe and pay $6.99/month. Is there a way to bypass this, without having to use Chromecast or other mirroring trick?
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Worst streaming app by far
Of the 9 streaming platforms I use regularly....Xfinity stream by far is the worst. Constant glitching, buffering, crashing, freezing. Even watching recordings is a horrible experience with all of the above happening. I've tried it all including uninstall/re-install and power down iPad and power bac
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Xfinity Stream App
I am using ExpressVPN as well. However, you are on an iPad on wi-fi. I am on a desktop with a wired gigabit ethernet connection. Being on wi-fi isn't near as fast as wired. I have a hard time believing that a 64% reduction in my speed should be consi
Bandwidth Using VPN
While using a VPN my Internet speed is taking a 64%+ hit.For example - the speed test that I did today (1-28-21 at 3:30 pm Eastern) on speedtest.net shows that with my VPN off I'm getting 240 Mbps download speed. With the VPN on, it drops to 85 Mbps. Yes, I'm aware that using a VPN (extra server, en
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I'm having the exact same issue with my ipad pro. The stream menu flashes then closes before I can select a device to stream to. I've uninstalled and reinstalled the app several times for the past month. I've also cleared the cache, nothing had been
Stream is no longer working on iPad.
For some reason, I can no longer watch live tv or DVR programs on iPad. I have uninstalled and reinstalled. nothing helps. It still works fine on my Samsung phone, but not my iPad.
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Hi there @user_85l2g7. Thank you so much for reaching out to regarding your issues you are having trying to log into HBO MAX. You are in the right place and we are happy to assist you today. What type of device are you using to launch the MAX App?
HELP: Sign-In to watch MAX :
How do I Stay Signed in to MAX , so I do not have to go through the whole sign in/code process every time to watch a show ? We love all the new Movies, Shows on Max but hate having to do sign-in process all the time. Originally I only had to sign in once and could stay connected to MAX. If I see a
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The same thing is happening to me. It started about a month ago. Mac is old (2011). Apple says it’s an Xfinity issue and Xfinity says it’s an Apple issue. Very frustrating. Now I have no email account on either my iPad or Mac but my iPhone email st
Can't add Comcast email to Mac OS
I'm posting for my dad. The problem began last week when he stopped being able to send email from his Comcast.net account on his MacBook Pro. Changing the SMTP server settings wasn't helping, so I tried a troubleshooting suggestion of deleting the mail account with the intent of immediately adding i
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I discovered the cast menu disappears for me when the iPad is in landscape/horizontal mode. When I change to portrait, the cast menu stays visible after I tap it. Xfinity instead of just keeping giving people inks to the cast directions, could you fi
Jvo33
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1 year ago
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Streaming on Chromecast and iOS
I have been streaming using the Xfinity Stream app on iOS to 2 different Chromecast devices. Suddenly I have been having a problem when I tap on Connect to Device, the window will pop up and immediately collapses. I can briefly see my devices on the pop up. I have removed and reinstalle
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