Visitor
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1 Message
YAHOO MAIL - timing out NO INTERNET CONNECTION
Yahoo Mail kicks you off the website and then says "no internet connection" even though all other open web pages are still working and the computer shows that there is a wifi internet connection. I have a new Dell computer with Windows 11. This did not happen before on my HP with Windows 10.This problem has been reported to Xfinity for at least the last year with no change. Most people report it only happens on Xfinity and Yahoo Mail.
Again
Expert
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31K Messages
3 years ago
@user_3191b5 See if anything in this article is of help.
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CCCassandra
Problem Solver
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502 Messages
3 years ago
Hi @user_3191b5 ! I'm so sorry that's happening! My yahoo email address was the first I ever created, and I'd be lost with not having easy access to it. Did the article that our awesome Expert Again suggested help? We're here if you need any further assistance!
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leejensen416
Visitor
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1 Message
3 years ago
This seems to only happen to me when I try to get to yahoo mail from a non xfinity carrier. My xfinity mobile phone works just fine as well as my computer both connected to the xfinity wifi. But another phone I have with another carrier connected to the xfinity wifi cannot get to yahoo mail
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user_f22a34
Visitor
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1 Message
3 years ago
Hi - Having exactly the same issue (Yahoo mail loses internet connection). However, it only occurs only on my Dell running Windows 11. Both Chrome and Edge exhibit the same behavior.
No problem on the the same Dell running Win 10, MAC, iPad or iPhone.
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user_be216d
Visitor
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8 Messages
3 years ago
I'm getting the same issue, using a Chrome browser (latest version) on my desktop. The article from 'Again' was interesting, and covered all other connection scenarios, except the browser on a desktop computer scenario. I first noticed this a couple days ago (though I don't use a browser to get to my Yahoo mail often).
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user_be216d
Visitor
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8 Messages
3 years ago
As an update, I called Yahoo Customer Care (the paid support line). The representative was very kind, but not able to address this issue.
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