I was wondering if i would go through comcast or an electrician to install a coax output in one of my rooms far away from the modem. I do have access to internet on my desktop in this room, but would love to have direct internet for faster streaming. Where and how much avg wise would that run? Thank

I was recently notified I had "earned" my "1st reply badge", but I haven't posted in a long time. How'd that happen? Does this have anything to do with "kudos?" I have none.

My bill suddenly has xFi Complete and I need it removed. How do I direct message customer support?

I'm looking for a cable extension cord for the XB8-T. I need the small cable, the one that would extend to the modem. I think it is a 5.5 mm x 3.3 mm with single center pin. Male on one end and female on the other. Can't seem to find one online. My AC outlet is too far and need the extension to re

Since Tuesday, PBS on demand is telling me that I have to pay for Beecham House. Other shows say it is free from Netflix..... I find that any episode from Inspector Lewis also wants payment. Is it only for Masterpiece? If so, that's not right. Anyone?

I've been having the same problem, however, I have been having the problem for almost 2 months now. It mostly happens when I hit the "Xfinity" button, I hit it and it restarts the box and goes to the welcome screen. I have made dozens of calls to xfinity and had at least 4 techs out to the house ! I

Hi I accidentally paid my bill for this month twice. Can I get a refund for 1 of the payments please? I really need it.

Typically when I watch an On Demand program and stop in the middle it will resume where I left off. I've found with Peacock that this doesn't happen, it doesn't remember where you stopped and will just restart from the beginning the next time you access that program. I realize Peacock is new, would

even had a tech come out yesterday and he couldn't do it. He said there was some kind of activation issue with the system in my area When does this get resolved?

Hey I've got kind of an odd situation I'm trying to work out.. Several years ago a friend & I moved in together. At the time, we both had our own separate comcast/xfinity internet accounts for separate residences.  When we moved, she set up the new home's internet under her name/account

Hi, I see the T3 time-out every 30 minutes (or shorter), which causes a loss of connection. Once the restart has completed and I am reconnected, the connection is stable from time to time but has been dropping more consistently over the past month (July 2023). I see the following message in the e

Service was started last week, the speeds have never gone over 300Mbps, but the plan we pay for is 1000Mbps. I am using a Comcast provided modem/router and am hardwired with Cat6. I have confirmed the computer and all cables can do gigabit speeds. I had an appointment scheduled for a technician to c

I've been trying to chat with an agent, but it just keeps telling me my services were interrupted. Which is why I'm trying to chat with someone. The phone option is closed until morning, but I need help now.

It happens spiritic, but when watching any program or channel, the picture will freeze, and volume gets cut out. Reminds me of the old dial up and buffering. I've tried restarting, refreshing and unplugging, nothing seems to help

Would like to know how I go about getting a XG1v4 box for my 4K TV.

Why does my DVR show 89% full with only 19 hours recorded?

My internet has been slow for about three months. It’s supposed to have a download speed of 500 Mbps, but I’m consistently getting 20-30 Mbps, and sometimes even less than 1 Mbps. Comcast has sent several technicians to inspect my home, and each one has identified the issue as a problem with the cab

I just signed up for Xfinity Rewards $1 movie rental with an expiration date of 9/1/2021. Is this reward for just one rental or for all rentals before the expiration date?  I asked the question of a Xfinity chat agent Errol and he said it can be used multiple times until the expiration date -

Hi. I'm using the forum because it's the only way to get in touch with an Xfinity representative. I am one of the many affected by Hurricane Milton in Florida. I was, originally, getting an estimated restoration date of tonight but now, my friend who I live with, was told it will be October 20th, a

Recently my last watch function is defaulting to the lower definition channel example it’s says 809 then when I click on it for last watched it will take me to channel 9 the lower def of 809 any ideas of why this just started I am using the rocu Streaming