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manamok
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2.7K Messages

Tuesday, August 24th, 2021 2:12 PM

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Xfinity Rewards $1 movie rental night

I just signed up for Xfinity Rewards $1 movie rental with an expiration date of 9/1/2021.  Is this reward for just one rental or for all rentals before the expiration date?  I asked the question of a Xfinity chat agent Errol and he said it can be used multiple times until the expiration date - but I've been burned by the chat agents before.  Just want some confirmation.  Appreciate any intel on this reward.  Thanks.

Question

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Updated 

3 years ago

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Accepted Solution

CCHeather

Problem Solver

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1.1K Messages

3 years ago

@manamok Hello! Thank you for reaching out to the Digital Care Team today and thank you for your patience while waiting to connect with a Specialist. You can rent any 1 movie, up to $5.99, for only $1. -HE

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manamok

Gold Problem Solver

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2.7K Messages

Thank you Heather - but I wish chat agent Errol was correct.

3 years ago

0

XfinityTony

Official Employee

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1K Messages

I wish. That would be amazing! You are welcome and I hope you have a great day! -Tony

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

mindo77

Visitor

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1 Message

Do we have the list of movies to see before opting for this offer ? Is "The Meg" part of it?

3 years ago

0

VitaminE

Contributor

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255 Messages

@XfinityHeather

How is the "reward" used with On Demand? I just signed up, and I'm finding the directions confusing. I'll get the "reward" on my computer, but I will use the reward with On Demand via my X1 Box. How is the $1.00 applied? Also, what are the fees and taxes? 

3 years ago

0

WinWal

New Poster

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6 Messages

Why didn't anyone answer you?

3 years ago

0

user_e7ad12

Visitor

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1 Message

3 years ago

What app can u use it or u need cable

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WinWal

New Poster

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6 Messages

3 years ago

Yes, I'd like to know also. I was told via text that I could use this reward multiple times until the expiration date also. Is that true.

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gagreenwood3

Visitor

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2 Messages

3 years ago

I spoke to Xfinity agent last night and had to look up everything. It took so long I had to end it. 

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XfinitySara

Official Employee

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1.3K Messages

Hey, @gagreenwood3! Thanks for posting a comment about your concerns with the new Xfinity Rewards. I find these Xfinity Rewards | FAQs extremely helpful! Please let me know if you still don't have the answers you're looking for, and our team is here 24/7 to help however we can!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

song17

Regular Visitor

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2 Messages

We are all confused about how to use our one dollar movie night. Every time someone asks it directs us to a link where we have to JOIN REWARDS!!  WE ARE ALREADY MEMBERS THATS WHY WE HAVE A 99CENT MOVIE WITH AN EXPIRTAION DATE!  why is this so hard???? Doesn't Comcast want us to use the rewards???

3 years ago

0

XfinityKassie

Official Employee

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1.3K Messages

@song17 Good Evening! Thank you for reaching out for assistance, and bringing this to our attention. I will be sure to pass along the feedback, as we are always look for ways to streamline our processes to make it easier for our customers to enjoy their services. I am happy to answer any question or concerns you have regarding your rewards program and redemption this evening. 

 

How the movie redemption works is, once you have redeemed your reward, you can chose a movie rental up to $5.99 or less. This will all be adjusted on your bill, so you will see the reward redeemed, the movie rental, and the adjusted amount. Please let me know if there any any follow up questions I may answer for you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

user_73a95a

Visitor

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1 Message

Where in this loop-d-loop system do I redeem the movie reward? 

3 years ago

0

CCKimberly1

Official Employee

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842 Messages

To join or view rewards, you can do so via the Xfinity app or by visiting https://comca.st/3GzUtbR and enrolling there. 
Viewing and redeeming your rewards are easy! Simply visit the Xfinity app or  https://comca.st/3utYk7J and sign into your Xfinity account. You can then view and redeem eligible rewards, view your redemption history, and more.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

Absinthe1277

Visitor

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1 Message

3 years ago

I was wondering the same as everyone else with the movie rental for $1.  I couldn't find out how to tell if or when it gets applied to the movie.  And I didn't want to hit the purchase button until I knew I wasn't paying $5.99..But anyhow, I did hit the purchase rental button on Vernom:Let there be Carnage for $5.99 and then received a text message on my phone for a purchase of $5.99!! BUT ALAS,..As I was getting pretty upset I then received another text..you have had a $4.99 credit applied to your account..so there it is..You have to take that leap of faith once you know you redeemed the reward and watch the follow up..hope that helps!

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Manc_Yank

Visitor

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1 Message

@Absinthe1277​ So, they'll instantly take $5:99, but will put $4:99 as a credit on your bill ... sounds a bit [Edited: "Language"], if you ask me :/

(edited)

3 years ago

0

VitaminE

Contributor

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255 Messages

@Manc_Yank​ It is a bit [...]. $1 is $1. That's what should be on our bills.

3 years ago

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