[Edited: "Inflammatory"]. 3 separate times I was on chat with these people trying to clear up one of Xfinity's CONSTANT overcharges and they dragged the chat on for over 2 hours all 3 times. I was told the matter was taken care of, and of course, I get my bill and nothing they said was done got fixe

I am truly baffled by the setup of my Xfinity xumo box. I don't know how, but it is connected w/o internet and I was able to sign in to all the apps. When the second box didn't set up the same way, I looked at the connection type on the first one and it says it's an ethernet connection. There's no e

Want to know when amd where my packages are being delivered. Waiting for a phone and watch. Two separate orders

The idiots at Xfinity keep telling me there are no problems with my service even though I've been trying to tell them for about 5 days now that their cables are lying on the ground under a fallen tree in their right-of-way in the woods behind my house. They seem to think that they can solve problems

I moved units within the same apartment complex and need to setup internet in my new apartment, ideally with the same xfi modem/router. The internet is through the complex (I don’t pay xfinity directly).

Mid split is available just a few blocks away and I am still waiting for my townhome. Is there a timeline for when my neighborhood will get it? I’m in Taylor, Michigan and I am eagerly awaiting the faster upload speeds. I had a couple network maintenance upgrades but no x2.

I am having trouble with my account. I recently got a new wifi account set up with an email that I had not realized been a secondary user for a wifi account in which I was not the primary user. Now I am unable to log onto my new account as the primary user because the email address is the same, and

I got an e-mail to get free movie tickets for Jurassic World Rebirth but when I click on the link, there is no free ticket option for the movie. I didn't have an issue with the How to Train your Dragon tickets. Please advise. Thank you!

I have a Motorola Modem MB 7621. In the last few months, the cable and internet zaps out for about 2 seconds, multiple times a day. When I went into the modem event log there are dozens of sync timing synchronization failure items listed. Is this due to the age of the modem or something else?

WiFi tab not available and I can not manage WiFi devices. Please help.

I scheduled to cancel my Xfinity Internet service in a few days as I will no longer require it. I spoke to an Xfinity service representative who helped to cancel my service and stated that I should receive a confirmation email regarding my cancellation and a refund for the days after cancellation as

I am at my wits end. I have been dealing with terrible service, cannot get a human being, the AI “assistant” wants to run the same tests over, and over, and over. I get thru to it that I am having problems and it schedules an appointment only for it to cancel it of its own volition saying the issues

I’ve paid the monthly charge for insurance on my phone. I completed the claim in a timely manner. It has been 6 days and they have not delivered my replacement phone. The only answer I get is “we are very sorry” but no reposition or compensation. The money for my bill is still be taken out of my acc

Since work was completed in my area yesterday, I can no longer receive Rockford programs.