U

Monday, June 23rd, 2025 3:44 AM

Unable to pay payment agreement

I am unable to pay payment agreement and was wondering if there was a away to keep my internet at a lower speed until it’s paid or to have a new payment agreement 

Official Employee

 • 

2.5K Messages

22 hours ago

Hello, user_6xubrj! We understand that things don’t always go as planned. That’s why we offer flexible payment arrangements—so you can take care of a past-due balance on a date that works for you, all while continuing to enjoy your Xfinity services without interruption. Included below is a link with more information about setting up a payment arrangement for your Xfinity Balance. If you miss a payment, you may incur late fees and potentially face service interruption. If your service is disconnected, you may need to pay a reactivation fee to restore it. 

Set up a payment arrangement for your Xfinity balance

 

Expert

 • 

111.3K Messages

10 hours ago

Concern moved here to the Billing help section. 

forum icon

New to the Community?

Start Here