Visitor
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2 Messages
Xumo set up w/o active internet
I am truly baffled by the setup of my Xfinity xumo box. I don't know how, but it is connected w/o internet and I was able to sign in to all the apps. When the second box didn't set up the same way, I looked at the connection type on the first one and it says it's an ethernet connection. There's no ethernet cable so I have no idea how it's getting service!
XfinityJoe
Official Employee
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846 Messages
2 days ago
Good morning @Cswslc we would be happy to take a closer look.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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