Xfinity Community Forum

Just curious what type of network card you have for your computer, that supports over 1000 Mbps, Usb, internal?

Jlavaseur

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4 years ago

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Really need an expert for this speed issue

Ok, I have tried everything and can't solve this. I have had comcast come troubleshoot. No one can figure this out. I need an expert. Here's my situation.My EquipmentI pay for 1.2gb speed. I have an Arris S33 modem. I have an Asus RT-AX86U router. The problem:I can't get more than 950/40 speed. My s

Question

@danbromberg wrote: My Xfinity router has 2 USB ports. When I insert my thumb drive into either of them my PC cannot view the files on it. How can I use view my files on my thumb drive? FYI, I am running Windows 10 Pro. Thank you, Dan The USB ports

EG

commented

5 years ago

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Xfinity router's USB ports

My Xfinity router has 2 USB ports. When I insert my thumb drive into either of them my PC cannot view the files on it. How can I use view my files on my thumb drive? FYI, I am running Windows 10 Pro. Thank you, Dan

Question

@ricka47 So are you trying to use it from the post I posted about it? So the routers kernel might not have the proper drivers, that’s why I went with the one the guy posted that worked, I have two different Usb 2.5 gig adapters and they both yield 5

Jlavaseur

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4 years ago

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Motorola MB8611 not Showing 2.5 GB Connection

My equipment is as follows: Modem: Motorola MB8611 (brand new) Router: Asus RT-AX86U AX5700 (brand new) Motherboard NIC: Realtek PCIe 2.5GbE Family Controller (Asus ROG CROSSHAIR VIII DARK HERO) The modem is plugged into the blue connector WAN on the router and the PC is plugged into the green

Question

While being on this topic, is there a way to add an external Hard Drive to the USB port on the back of the X1 box?.

carapungo

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4 years ago

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DVR storage

My DVR went from 80% full to 99% full within one hour last week and it is asking me to pay $10 per month to upgrade my storage. I have called comcast almost daily since February 24 and each rep has told me something different. One rep told me for some reason the % storage is reflecting what is act

Question

So I got this 2,5 gig usb Ethernet adapter, not throttleing me

Jlavaseur

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4 years ago

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Xfinity throttling my internet then denies it.

Okay so i wouldn't be stating this without having looked so very far into this. I have had technicians come out three times who all have some different excuse for why my internet is so slow when i pay for 1Gbps speeds. On 5 different speedtest sites I was showing consistent 200mbps, on xfinity's spe

Question

jlavaseur, I was unable to locate the mode setting in the USB adapter settings. I couldn't anything that changed it from g to n or auto. I may not be understanding which setting it is, but it wasn't obvious. My adapter is a Belkin n300 U

tedknick

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4 years ago

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USB Wireless Adapter can't see Network

I just swapped out the older xfi gateway with the new xfi gateway (Arris TG4482A). All of my devices had no problem reconnecting to the network except for a desktop with a Belkin wireless USB adapter. It can see my neighbors networks, but not mine, it doesn't show as an available network.&nbs

Question

Check to make sure you have the latest firmware for your tv. If it says no update available, check the Samsung web site. Sometimes there are later versions you can download and install via USB.

DreamSayerZ

commented

3 years ago

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Streaming App: Something went wrong Error

App stopped working on Samsung TV last week. I have tried deleting and reinstalling after performing gateway restart and power termination. I get a Success response when I enter the Auth code, but TV screen shows "something went wrong. " Xfinity support said my Samsung model is compati

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@NoNoBadPuppy wrote: "Whether it would work or not depends on the adapter you use. Some will, some won't allow the drive to be recognized." For the benefit of all readers here, would you please elaborate on how one would differentiate betwee

EG

commented

4 years ago

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Connecting USB Drive

I want to connect an external USB drive to my modem so I can use it for storage and backup. I know that the USB ports are unsupported and will not allow this. However, I can connect a computer via the Ethernet port to make the computer available on the network. If I have a USB to Ether

Question

Did you say the printer works connected Usb and ethernet? Or don't work at all? Also whats your modem/gateway setup?

Jlavaseur

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4 years ago

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Manual IP Issue With the New XB7 Router?

The new Xb7 has well documented issues with slightly older printers, they don't work on the XB7 wirelessly, you can see some of the threads I linked about this issue below the images. The Xb6 router works just fine though before we upgraded, and people end up having to switch back to the Xb6. My pri

Question

@user_ff29b7 Check that you have the latest firmware. If TV says up to date, check the Samsung web site. They may have a later version you can install via USB.

DreamSayerZ

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3 years ago

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Xfinity app not on Samsung smart tv

Hi I can’t get the xfinity stream app on my new Samsung smart tv. Help?

Question

U

I spent some more time trying to figure out why the Ethernet connection does not work. I tried various cables, modem ports, modem power recycling, PC reboot, Windows Ethernet driver reinstall, and so on. I still get a "This device cannot start

user_0f7bcb

commented

4 years ago

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U

Issues with USB WiFi adapter?

I recently had Xfinity service installed for the first time. The Ethernet cable connection between the modem and my desktop PC doesn't work. To get around this, I am currently using a USB WiFi adapter, and the adapter plugged into my USB port on my PC talks to the WiFi in the modem a few feet

Question

C

Few things I would try. (1) Turn off VPN from other devices. As in my case, just one device can be VPN at a time. (2) Try with USB tethering to see if it works. This is to see if the issue is on the computer or the modem. (3) If USB tethering works,

ChauBaby

commented

3 years ago

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VPN on Windows 11 PC

I am trying to set up VPN on a new Windows 11 pc. I have port forwarding set up to send to a VPN server I have installed. My mac, Iphone and Ipad works just fine. My windows PC wont. Any suggestions?

Question

@danbromberg wrote: My Xfinity router has 2 USB ports. When I insert my thumb drive into either of them my PC cannot view the files on it. How can I use view my files on my thumb drive? FYI, I am running Windows 10 Pro. Thank you, Dan Have you looke

jav6joev

commented

5 years ago

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Xfinity router's USB ports

My Xfinity router has 2 USB ports. When I insert my thumb drive into either of them my PC cannot view the files on it. How can I use view my files on my thumb drive? FYI, I am running Windows 10 Pro. Thank you, Dan

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U

I connected my iPad to the TV with a USB-C to HDMI adapter but still have trouble with the Xfinity app. Sound comes through but no video showing in the TV. Other apps such as YouTube work fine, audio and video.

user_5ff0d1

commented

4 years ago

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U

Xfinity stream not casting

Trying to cast from my iPhone to my tv, My app says casting to my device, and my device or tv says Xfinity stream ready to cast, but nothing happens. All other apps work fine.

Question

Hi, On the main boxes, ports like ethernet, USB, and HDMI in are reserved for future use.This is per Comcast themselves.

JulianR1

commented

5 years ago

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Ethernet vs coax cable

Hello,when my house was built, the electrician put in Ethernet jacks in the living room, but not coaxial jacks. We can only use the Xi6 WiFi boxes because of this. My question is this: if TV is internet based, couldn't the X1 Box be hooked up to Ethernet cord and not a coax cable?

Question

Personally, i would consider getting a Usb wifi high speed adapter, they are under $15, it would give you access to the 5 g band, much faster speeds, it should connect easily to the new gateway

Jlavaseur

commented

4 years ago

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I want to enable a second router (so that my older laptop can connect and use the internet)

I'd like to add my OLD router (dlink) as a secondary access -- I have a laptop that does NOT connect to the new xfinity router I have -- I was told that is because it has a newer protocol that my older laptop does NOT work with. That laptop DOES work with the older router, so I'd like to set that u

Question

Sorry, I meant an IR reciever that blugs into the USB on an X1 box

breland

commented

5 years ago

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IR extender for cable box Xg2v2-p

can i plug an IR extender into cable box Xg2v2-p using the USB port? are these free? I love this: "An IR Extender or IR Receiver is included with your TV Adapter equipment. Not all of our equipment comes with an IR Receiver." didnt come with ours anyone ever try this? the old equipment had like a

Question

You can get a usb high speed adapter for under $15 that works with both 2.4 g and 5 g sorry my other suggestions didn’t work, they have worked for me in the past

Jlavaseur

commented

4 years ago

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USB Wireless Adapter can't see Network

I just swapped out the older xfi gateway with the new xfi gateway (Arris TG4482A). All of my devices had no problem reconnecting to the network except for a desktop with a Belkin wireless USB adapter. It can see my neighbors networks, but not mine, it doesn't show as an available network.&nbs

Question

Thanks. I'm curious. Why would Comcast disable the network connectivity of the USB ports?

GeogePag

commented

5 years ago

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Arris TG1682G USB Ports to connect printer and external hard drive

Will the Comcast Arris TG1682G allow you to use the usb ports to connect the USB cable from a printer and a hard disk to make them available on the wireless network? If not, is this a Comcast firmware issue? If I purchased my own compatible modem with USB ports enabled would Comcast network setti

Question

I have yes. What does that matter? I still like to be able to use the channel up and down Look, does an IR extender plug into the USB or what?

breland

commented

5 years ago

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IR extender for cable box Xg2v2-p

can i plug an IR extender into cable box Xg2v2-p using the USB port? are these free? I love this: "An IR Extender or IR Receiver is included with your TV Adapter equipment. Not all of our equipment comes with an IR Receiver." didnt come with ours anyone ever try this? the old equipment had like a

Question