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... cablecards ... arrived in a few days and I installed them ... Be aware that CableCards are an endangered species. See https://www.lightreading.com/cable-technology/cablecard-era-at-comcast-is-drawing-to-a-close. When you Comment on a post (by sc
When will I get my cablecards?
Hi, When I setup my new installation I requested 2 cablecards. When the technician arrived and installed the new service he had no idea about the cablecards, although he said it was noted on the service order. He then informed me that I could have them mailed to me or have a tech come out at a later
Question
I am in the SF Bay area and I also got an email stating that the Big 10 network is now included in my Popular TV lineup. However, I can't access the Big 10 network. I am still using a CableCard and I realize that it might not be available to C
big 10 network
I just got an e-mail from Xfinity that says I have the BIG-10 network as part of my plan (Ultimate TV package). But when I click on the channel I get a box that says I need a subscription. I called Xfinity yesterday when I first heard the news and was told the ultimate tv package
Question
Link works now. XFINITY CableCARD activation & pairing
Xfinity's faulty and failed CableCard pairing process
I have two CableCards working in two different Tivo boxes. I replaced the older Tivo box with a new one. I tried to pair the existing CableCard (which has worked fine for over 10 years) with the new box but the process to do so doesn't work. First, the pairing link hasn't worked f
Question
@XfinityJorge I'd love some help to get my TiVo back to working condition. Is Xfinity offering a new CableCARD or a software push? Or is Xfinity only offering new Xfinity services like a Xfinity cable box?
TV service through Cable Card on TiVo has stopped working
All channels display a black screen with the message: "This channel is not authorized. Contact your cable provider for more information V58)". My service is through cable card in my TiVo. I have called Xfinity support and rebooted the TiVo multiple times with no luck in restoring my TV service. How
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Error messages received: From TiVo: V58 This channel is not authorized.- Every now & then I see these messages from Xfinity - (1)"In order to start service for this device call 877-405-2298 or (2) CableCARD Firmware Upgrade
TV service through Cable Card on TiVo has stopped working
All channels display a black screen with the message: "This channel is not authorized. Contact your cable provider for more information V58)". My service is through cable card in my TiVo. I have called Xfinity support and rebooted the TiVo multiple times with no luck in restoring my TV service. How
Question
... Once I was talking to the right group, which BTW is this number ... Note that the number posted is not a Comcast number, it's a Tivo customer service number. They can be helpful in getting a CableCard paired, but they can't actually do the pair
Cablecard activation issues.....
You sent I wanted to relate my recent experience. I spent nearly 3 hours on the phone trying to get a cablecard activated. The automated attendant kept insisti
Question
... I currently have two cablecards on my account and am having issues with only one ... If the card is a Scientific-Atlanta/Cisco/Technicolor PowerKEY card, it may have died due to a date-related internal flaw. See https://www.lightreading.com
Existing Cablecard stopped working
I know that Comcast no longer issues new cablecards. I do have an existing cablecard though (which I have had for many years), but it recently stopping working. I am now receiving “V58 channel not authorized” messages on every channel. This seems like my existing card was removed from your system.
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... my SubExpireTime has a date of March 2129 ... Weird, and not a good sign, for sure. Just curious: what is the card's model number? It's printed on the card (mine shows "PowerKEY Model PKM908"), and the "CableCARD Diag" screen shows shows "0908"
TV service through Cable Card on TiVo has stopped working
Since yesterday all channels display a black screen with the message: "This channel is not authorized. Contact your cable provider for more information V58)". My service is through cable card in my TiVo. I have reset the TiVo multiple times with no luck in restoring my TV service. How can I get supp
Question
@XfinityAmandaB I finally managed to find someone who knew how to order the cablecards. They arrived in a few days and I installed them yesterday. Installation process is easy if you know how to use cablecards! :-) Thanks for the help.
When will I get my cablecards?
Hi, When I setup my new installation I requested 2 cablecards. When the technician arrived and installed the new service he had no idea about the cablecards, although he said it was noted on the service order. He then informed me that I could have them mailed to me or have a tech come out at a later
Question
UPDATE: Ch 1350 is live on Stream on my Roku Ultra in 4K Dolby Vision. No audio, so no way to know about Atmos yet. Guess I'll be able to compare picture quality between Stream DV and cablecast HDR.
Olympics 4K, HDR, Dolby Vision, and Atmos
On Monday, NBC Sports announced there would be a 24/7 4K simulcast of USA Network coverage on Xfinity X1. And, the Xfinity support note on 4K UHD just added an Olympics section saying channel 1351 would provide a 4K USA network simulcast starting July 24. Of course, USA network will only have
Question
Thanks. Comcast went over my home cabling several months ago and did an excellent job. I checked the signal strength (via tivo) as you suggested. It is excellent on all channels that I examined. I will need to check when I catch a fault. I will check
How do I get a Tuning Adapter for TiVo
I need a Tuning Adapter from Xfinity because they use Stretched Digital Video (SDV) which has been causing frequent failure to record my favorite channel. According to the TiVo web site, Xfininty has an agreement with TiVo that Xfinity will provide one to me. However, I have not been able to find an
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@BIslander he uses cablecard.... he's screwed :(
Olympics 4K, HDR, Dolby Vision, and Atmos
On Monday, NBC Sports announced there would be a 24/7 4K simulcast of USA Network coverage on Xfinity X1. And, the Xfinity support note on 4K UHD just added an Olympics section saying channel 1351 would provide a 4K USA network simulcast starting July 24. Of course, USA network will only have
Question
... I'm trying to get my tivo cablecard activated ... What I've always had to do is what the poster in https://forums.xfinity.com/conversations/customer-service/cablecard-activation-site-unreachable/64694d9c61f60420f4d7fc5d?commentId=646a1562ae2d9
Cablecard Activation
I'm having the same issue that numerous people have listed. I'm trying to get my tivo cablecard activated and it seems no one at Xfinity has any idea. In the past eventually i would get through to the cablecard department and they would easily resolve any issue. But unfortunately that numb
Question
Like many others, I am unable to access the CableCARD activation web site ... Even when the site was accessible years ago, it never worked for me. What I've always had to do is what the poster in https://forums.xfinity.com/conversations/nonx1-serv
CableCARD activation site unreachable
Like many others, I am unable to access the CableCARD activation web site: https://cablecardactivation.xsp.comcast.net/ I know what the problem is: Comcast screwed up the DNS for their own server. cablecardactivation.xsp.comcast.net is a CNAME record pointing to cablecardactivation.g.app
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... Have you tried calling that number to see where it goes? Three years ago I asked a Comcast employee in https://forums.xfinity.com/conversations/nonx1-service/cablecard-not-authorized-after-service-transfer-to-new-address/602daf78c5375f08cd0d26
Cable Card not fully activated
I had a cable card for years, and one day it seems the host id changed (according to the Comcast person.) So after an hour of her trying to fix it, she had me exchange the card at the store. I kept telling her they usually delete the card and put it back in since this happens from time to time, bu
Question
I recently upgraded my router. Ever since I did, my TiVo stopped showing live TV. I am assuming the CableCard needs to be paired to the account again. ... It would be odd for a router change to require the CableCard to be paired again. It's more lik
Need to pair a CableCard
I recently upgraded my router. Ever since I did, my TiVo stopped showing live TV. I am assuming the CableCard needs to be paired to the account again. However, the website listed in the online instructions (https://cablecardactivation.xsp.comcast.net/) is not working. I tried calling, but by the tim
Question
... random V53 & V58 errors on my three DVRs ... V53 means poor signal quality. V58 is an authorization error that can also be caused by poor signal quality. These Tivo installation and troubleshooting articles may help, although what you real
terrible experience with technician visit
These days it seems like there are a lot of sub-par performances by Comcast employees but today that reached a new low. I have been experiencing random V53 & V58 errors on my three DVRs on various channels over the last few months. I went through the standard diagnostic & troubleshooting
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Closed
Lack of OOB Lock
So my cablecard in my silcondust homerun now shows there is no OOB Lock and intermittantly does not work. Is this a problem with the cablecard typically?
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Non-X1 Service
... Is there any way to tell if that is what happened? ... I've been looking for that info ever since I became aware of the date flaw, but have not been able to find it. I can tell you that I have a Tivo Edge using a Technicolor Multi-Stream PowerK
BruceW
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5 months ago
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TV service through Cable Card on TiVo has stopped working
Since yesterday all channels display a black screen with the message: "This channel is not authorized. Contact your cable provider for more information V58)". My service is through cable card in my TiVo. I have reset the TiVo multiple times with no luck in restoring my TV service. How can I get supp
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