Cablecard Activation

I'm having the same issue that numerous people have listed. I'm trying to get my tivo cablecard activated and it seems no one at Xfinity has any idea.

In the past eventually i would get through to the cablecard department and they would easily resolve any issue. But unfortunately that number (and perhaps entire department) is gone.

Can i post the cablecard and Host ID info here for help getting it activated?

Thanks

Responses

vohsh

Visitor

•

1 Message

1 year ago

any info on this would be appreciated!

1

0

Hi there, @user_091795 and @vohsh, thank you for taking the time to reach out to us through our Xfinity Forums. I am sad to hear you are experiencing issues with your Cablecard Activation. Did you receive replacement cards? is there a specific error message you are receiving?

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

1 year ago

0

BruceW

Gold Problem Solver

•

26K Messages

1 year ago

... I'm trying to get my tivo cablecard activated ...

What I've always had to do is what the poster in https://forums.xfinity.com/conversations/customer-service/cablecard-activation-site-unreachable/64694d9c61f60420f4d7fc5d?commentId=646a1562ae2d900d21c7a0ec did: keep trying, and trying, and trying until you get a phone or chat rep who knows how to activate a CableCard. Where CableCards are concerned most Comcast reps simply do not know what they are doing, or are deliberately trying to kill off CableCards and the devices that use them.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

0

Non-X1 Service

user_091795

Cablecard Activation

Was this helpful?

vohsh

CCValerie

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

New to the Community?