Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (16.9K)
Closed
Port Forwarding on 443 doesn't work from LAN network
I have set up port forwarding for port 443 from Xfinity Gateway to my home server. It works fine if the connecting device is not in the home network, but it fails to connect if the device is in my home Xfinity network. I have reached out to Xfinity technical support for this. They have a hard time u
Question
•
Your Home Network
Closed
Could a Network Engineer look into this please?
We've been experiencing extremely high latency for the last one week to ten days. Yesterday was the worst. I went to the local Xfinity store and they opened a ticket in their system. An hour later I received a recorded message that the issue I had reported had been fixed. I rechecked the latency an
Question
•
Your Home Network
No network connection you can only call 911
Anyone figure this out yet? I went to Xfinity yesterday and they had me buy a new SIM card. That did not work. Then they told me I was still connected with T-Mobile which is impossible but I went there as well and there's nothing on there and they could do obviously. This is really getting annoying
Question
•
Network
Closed
a new device has joined your home network
Hi - I have been receiving this message every 3 days or so via email. I can see the device logged in, but cannot determine how to block this MAC address from logging in? The MAC is the only constant, besides it's a generic brand of computer running Windows 10. I am able to pause the dev
Question
•
Your Home Network
Wifi network randomly pinpoints me as in three locations other than where I actually live
We just moved to Harpers Ferry, WV. We had Xfinity home internet installed on Friday, using the comcast-provided gateway. There seems to be some problem with how our wifi network is configured though, because every single device we have connected to wifi bounces back and forth between seeing us in H
Question
•
Your Home Network
Closed
TECHNICOLOR CGM4981COM Overheating & Causing Network to Drop
Issue: (tl/dr Cable Modem Overheating) I received this thing maybe a month ago after signing up with a gigabit internet plan. Over the last two days my internet has begun to intermittently drop without warning and spontaneously. Troubleshooting: I have observed this over the last few da
Question
•
Your Home Network
Closed
Network connection drops multiple times a week
I have a Motorola MB8611 and have had no issues the first 18 months. The last month have been getting multiple dropouts a day. Looking at the cable modem during a dropout typically the downstream connection is flashing. Below are all the details I have, but the OFDM PLC / 32nd channel s
Question
•
Your Home Network
Closed
Wrong channel lineup
Has anyone had all their stations and channel lineup changed? This morning my normal abc local news is now a Spanish yoga channel. The local stations are all stations not in my area. It’s like I somehow have someone else’s lineup.
Question
•
Channels and Programming
Closed
Pac-12 Networks will shutdown June 28
Just a WARNING that all Pac-12 Network channels will be shutting down around June 28. COMCAST HAS NO CONTROL OVER THIS!! This is a decision by the Pac-12 due to the fact that the Pac-12 itself has more or less disintegrated into only 2 schools. https://cordcuttersnews.com/the-pac-12-network-will-shu
Question
•
Channels and Programming
Accepted Solution
Closed
Need network support in Seattle area on node/router/switch 24.124.128.162
80ms ping times during evening/night hours. The issue is affecting a large number of customers. CR088164313: High ping time on Seattle area node 24.124.128.162 during evening/night hours. | Xfinity Community Forum https://www.reddit.com/r/Comcast_Xfinity/comments/1365tgz/still_having_latency_i
Question
•
Customer Service
Closed
How to us 2 Airport Extremes to extend WiFi network...
I have both AEs connected (at opposite ends of the house) to the router via Ethernet. All have the same Network name and password. The AE are currently set as "Create a wireless network", shouldn't they be "Extend a wireless network". I noticed they all have different IP address. Thought they need t
Question
•
Your Home Network
Cannot delete CBN and Univision from my favorites. When I unstar them, it automatically restarts it within seconds. Neither are channels I would ever watch! Clearly Comast is manipulating my favorites to keep them on. As I’m not Spanish speaking ther
Channel won't delete from Favorites
The Impact Channel added itself to my Favorites list in the Xfinity Stream app. It won't go away. I tap the white star, but it comes back on after 1 second. I've tried everything. I accessed it online, and was able to remove Impact from my Favorites list there. But it remains on my list in the Xfini
Question
Closed
RE: Channel won't delete from Favorites
Cannot delete CBN and Univision from my favorites. When I unstar them, it automatically restarts it within seconds. Neither are channels I would ever watch! Clearly Comast is manipulating my favorites to keep them on. As I’m not Spanish speaking there is no way I would ever watch Univision. I also w
Question
•
Xfinity Stream App
Closed
My Wi-Fi is down due to network damage
I have no idea what this means and it says it will almost 1 am before resolving is it something on my end I can do
Question
•
Customer Service
Closed
Gateway Activation Stalls at mew network name and password
App stalls at entering of new network name and password. Just says there was a problem. Please try again. Keeps looping same error message.
Question
•
Xfinity App
Bad Network - Not Reliable Internet 5G/4G
I recently switched to Xfinity Mobile, but I’m not having the best experience. The tower reception is spotty, and the internet speed is slow. Before you make a switch, I suggest you check out the coverage in your area. It might not be worth it for you.
Question
•
Network
Closed
Port forwarding not working from inside network
Hi, I have successfully opened some ports pointing to my server. I have a custom DNS entry to point to my IP, let's say server.home.com. When I access https://server.home.com from outside my home, everything works fine. When I access https://server.home.com from inside my home, request fails.
Question
•
Your Home Network
My question included the fact that the TV as NOT set to Spanish & had never been set to Spanish. I did read other questions about this same issue from a couple of years ago & checked my TV before I asked the question. Again, it was onl
Only Xfinity commercials broadcast in Spanish instead of English
Over last several days watching live TV, not streaming, not On Demand, only Xfinity commercials touting battery backup with children not worried because the power went out, are being broadcast in Spanish. (One day there were two children of Oriental descent; the next the children were of Latin desce
Question
this network is operating on wifi channels in use by several other nearby networks
I see many (closed) posts to this, but I can't find a resolution. I have Xfinity's xFi Gateway, 2Gbps internet service and 4 xFi Pods deployed, all online. I get this error with my iPhone 15 Pro, but it's erratic. I just replaced my iPad with a new one, and it also is getting this error. My wife has
Question
•
Your Home Network
this isn't the 1st time this has happened. there has been other channels where the broadcast was in Spanish. Now it's CBS our local channel 3 . I am paying for English. If I wanted Spanish I would have ordered it. My settings are on English
user_3bkw3l
commented
4 months ago
to the conversation:
0
1
Program broadcast in spanish
All channels and all programs are in English except for one football game on local channel being broadcast in spanish. Settings are all in english. Tried reprogramming box with no change. Also on second tv football game is in english.
Question