2 Messages
Bad Network - Not Reliable Internet 5G/4G
I recently switched to Xfinity Mobile, but I’m not having the best experience. The tower reception is spotty, and the internet speed is slow. Before you make a switch, I suggest you check out the coverage in your area. It might not be worth it for you.
XfinityVianney
Official Employee
•
1.7K Messages
7 days ago
Thank you for reaching out and providing your feedback. We never want to hear customers having any issues with mobile services. I understand you've found it spotty and unreliable, which is something we don't want. The good news is that you have a awesome support team at Xfinity that is always ready to help. Have you had a chance to troubleshoot with our mobile experts? Does your reception vary depending on where you are?
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