3 Messages
Only Xfinity commercials broadcast in Spanish instead of English
Over last several days watching live TV, not streaming, not On Demand, only Xfinity commercials touting battery backup with children not worried because the power went out, are being broadcast in Spanish. (One day there were two children of Oriental descent; the next the children were of Latin descent,) This is happening on more than one channel, NG Wild and Discovery so far. Language never was, or is now, set Spanish. NO OTHER commercials are in Spanish, just Xfinity. There were no updates to my LG TV prior to Xfinity commercials switching languages. Why would Networks would choose to ONLY broadcast Xfinity commercials in Spanish and ALL others in English. I've seen several questions about this, but couldn't find an answer that made any sense.
Accepted Solution
ThatDonGuy
Problem Solver
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791 Messages
1 year ago
Since the commercials are not on broadcast TV channels, and it only happens on Comcast commercials, there is a good chance that the commercials are put in by Xfinity itself. I get the occasional Comcast commercial in Spanish myself, and the only explanation I can think of is, I have a Hispanic-sounding last name, so somebody is assuming that there just might be someone in my household that speaks Spanish.
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XfinitySheila
Official Employee
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781 Messages
1 year ago
Hi there! To restore the default audio language please follow the steps below:
Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote.
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