Not only will they lie to you about discounts for bundled services, they are the worst at repairs. My cable line was knocked down by a tree that fell during a storm and I can’t get them to come fix it. I can’t wait for fiber to hit my area

Description box grayed out on Firefox (windows desktop) private and non-private modes after cache and cookies are cleared. Also grayed on iPhone in DuckDuckGo app. Also grayed on safari mobile site.  Posting now on iPhone from safari but only after requesting desktop version. You need new prog

There should be a way to delete old peer to peer conversations. I don't really need to read my exchange with Xfinity from six years ago.

Hi, I went to the Xfinity store to swap my modem and I discovered a week later that my plan was changed and a landline added without my permission. Now I have spent a long time with different agents on line and the nightmare keeps getting worse. One told me to sign on (this time I did sign) and then

My forum login user name "gergev" has been banned for at least 15 years now, and I don't know why. Perhaps I had a complaint that a moderator did not like? Can I get a release for time served?

I don’t know how to direct message. I only have access to my iPhone.  Please help

Is there a reason that my post about my current issues with xfinity was deleted?

Hello, How do I get direct message function? Thanks!

I need to get the message icon to send a direct message

Hello, I set up my Gateway (XB7) yesterday and I have 5 CTDI CMTX devices that were previously connected to Gateway. Right now, the app shows five devices not connected. I don’t know what does this mean CTDI CMTX. The app shows the devices were last time connected two months before I got the gateway

Hello, I recently moved and my new home got created as a new account rather than a transfer so I have a new account number.  I created ticket ECM0001253447 on April 15 to get the comcast rewards tier applied to the new account.  I was assured in May that the ticket was expedited and that

Hello! I am interested in viewing plans that are available to me without Xfinity Voice.I do not have an option to remove Xfinity Voice online when I go to "Change Plan" and the chat agent told me they are not able to remove it online. Thank you and Merry Christmas to all!!

I am a long-term customer and would like to cancel my TV service and move to internet only. Would like to explore plan options and pricing for this change.

i have to hand over my social security number and bank account information just to SEE what mobile plans are available and how much they are? trying to switch from my deceased father's name into my own plan, as well as merge an xfinity mobile plan into that bundle... but you seriously want that info

I need the duplicated account to be deleted

Hi, I am looking to communicate with a representative who can help me renew my courtesy adjustment or sign up for a new 1-2 year contract. I really like the current plan I am on.  My courtesy adjustment will expire at the end of this month.  Importantly, I need to keep my cable card acti

Hi! I live in Cambridge, MA, and have been benefiting from the public Xfinity WiFi Hotspots available within most of the "T" MBTA subway stations for quite a while. The Newly relocated Lechmere station has recently reopened, but unfortunately there are not a single public Xfinity WiFi

The sound on my kitchen tv box keeps cutting in and out. This does not happen with any other connected tv’s. Also, if I switch over to antenna, the sound operates normally, so I’m pretty sure it’s the tv box. I would like to be sent a new one. I have tried using the assistant, I have called customer

The xfinity steam app is missing channels. This on both my iPhone and on the Firestick app.

I got an email today saying that a cancellation request was received and that my service would end today, but I do not want to cancel my service. How do I stop it from being cancelled?