Hello, I currently have an XB7 modem/router that I had set-up port forwarding on, and it was working correctly. However, at this point, maybe due to a software update, port forwarding no longer works. Whenever I try to set it up now I get a "Were having problems, try again later." This is on my desk

I saw some posts similar to my issue but no real answer. If I use an xfinity pod my android devices indicate that they have strong wifi. However, while using the pod certain apps do not want to open on my android devices. I can browse the web and use email. However, streaming apps and, most notably.

Xfinity security blocked a domain called adnpbs citing it as suspicious. I’ve culled my privacy report on icloud and cant find the app which was trying to take me there. Anyone see this before.

I literally just signed up. When I log in, none of my account information shows. It's really quite strange. When I try to access support, it doesn't recognize my phone number, and I haven't been provided with an account number. But I signed up and selected the service and equipment to be shipped. I

Cable damaged at street. lost service for 5 days...would like credit

I just tried IOS 18 on my iPad Pro with Stream and tried to watch a recording that had been partially watched. When I select Watch, the Restart/Resume button appears for a fraction of a second and then disappears. There is no way to do a selection. If the recording has not been partially watched, th

I'm in need of your Service has been interrupted for past due only to applnth e ACP BENEFITS TO GET IT APPLIED TO NEXT MONTH BILL CAN U PLS HELP ME RESTORE MY SERVICE. I MADE An arrangement for the 8th an still no service. address [Edited: "Personal Information"] [Image Removed: "Personal Informatio

Hello Xfinity Community, I want to start this post off by saying, I have had stable internet for many months prior to the issue I'm currently facing. The Coax cable comes into my house and routes through a 1 to 2 splitter (A CommScope SV-2G, the xfinity tech installed it during their setup visit a l

I ordered a new line and phone by text and was offered $600 off IPhone. They said I would get $25 off each bill for 24 months which didn’t show up on the bill. When I chat or call customer service they ask for the code for the deal which I was never told about and never received. When I chat or call

I have read similar posts that Peacock Premium claim is not available in reward and the only option is to send a direct message to support, so I am starting this post

Hello, my contract is expiring next month. Can you extend it for another one or two years with the same rate? Thanks.

Just posting this so I can PM

How do I apply my credit for the Affordable Connectivity Program? I was recently approved for the free service.

I need help -my 2 year contract just ended in June, 2024 and my bill went up by more than i can afford since i am on a fixed income. Question - If i agree to a new 2 year contract can my xfinity bill be reduced by at least 15% From $200 to about $170, with no loss of tv channels (~185 channels), min

I have an apple tv subscription paid for by Tmobile. I swapped out my cable box and apple tv app wouldn't load - stuck on the logo. I read that you could go into xfinity and delete local history to solve the problem. It worked but now when I log in to the Apple tv app it says I don't have a subscrip

I am exhausted from trying all of the different ways that Xfinity wants me to submit my request. Every time I do, something fails, and I am required to do it all over again. Xfinity has reached out to me to opera check appointment to fix a number of problems with Internet and streaming. All I wanna

Being charged for additional data usage while having unlimited data option plan I got the unlimited data option in January, but have still received additional data usage charges every month since then. I contacted a representative last month about this issue who told me there would be no more data u

We are selling our home and moving to an Airbnb for about 6 months while our new home is being built. (All 3 locations are in the Xfinity service area), The Airbnb has all Xfinity services provided as part of the rent and I cannot "move" my existing services to the Airbnb. What are my options for ke

We need a service tech to come rewire the internet, because somehow our neighbors power being out equals our internet being out which makes no sense! Our power is still on, but because our internet is wired through our neighbors power and not our own- our net has been out. For a week! And this custo

I claimed my reward through the Xfinity app which was the movie Rocketman. It said to go to my purchases and then open up the movie from there. However the movie does not show up under purchases. (even though, again, I claimed it). How do I get this movie?