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Hi there @user_c10gkf. Thank you so much for reaching out to us regarding the show that was airing on ESPN. Now we do not control what the network decides to air. I am sorry you missed the women's tennis match.
ESPN US Open Tennis
It’s stuttering and not good tonight and like this Monday also. It’s hard to watch. Gauff match on that channel.
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@jim5359 Thanks for clarifying this link https://www.xfinity.com/broadband-labels has great information on our mobile pricing for each data plan we have
Unlimited pricing hidden on the website?
I just went to the website and can't find unlimited pricing anywhere. It just shows "varies based on number of lines". There used to be a page you could enter the number of lines and it would give you the price. I can't find that page anywhere now. Can anyone tell me the latest pr
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How can i find out if i am still in a contract
I have looked everywhere on the App and Website. Chat Assist has been no help. How can i get a copy of my original install and find out if I am still in a contract?
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Customer Service
Hey @user_d77hgt, Thank you for visiting our official Xfinity Forums Community support page. Thanks for joining our Xfinity Family! I would be more than happy to look over the Xfinity account and services to see if we can get a technician visit sched
No Coax cable at property
Hi! I have signed up with Xfinity and have made first payments but there is no Coax cable going to my house, despite Xfinity confirming that my adresse has access to Xfinity services. Should I cancel my contract? Would I get my money back? Thanks for answering. Best wishes [Edited: "Personal Inform
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I'm having the same issue and have seen A TON of replies from Xfinity saying to use the "Direct Messaging" icon. Where is it? I do not see one at the top of the page. The chatbot is worthless and I cannot speak on the phone which is the ONLY way to c
Can someone please help me cancel my service?
I have been trying for over a week now to terminate my residential internet service. I have been on several chats with support assistants on multiple days, each time being assured that my connection has in fact been terminated. When I point out it is not, and provide proof such as my IP addre
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Hello, This is the Xfinity Mobile forum, so I'm referring to Xfinity Mobile. Thanks.
Unlimited pricing hidden on the website?
I just went to the website and can't find unlimited pricing anywhere. It just shows "varies based on number of lines". There used to be a page you could enter the number of lines and it would give you the price. I can't find that page anywhere now. Can anyone tell me the latest pr
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No. I live in the Bay Area as well, and all four of the western schools' live sports have been blacked out. There is no "separate guide" for the blacked-out sports locations. It's not just out west; I think it is happening everywhere that is not in
USC Big10 Network San Francisco
will xfinity show USC football on Big10 Network in San Francisco today? It is listed on the SF onscreen program guide, but i’m concerned it may be blacked out.
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@jim5359 Thanks for reaching out to us are you referring to unlimited data for your Internet services or are you referring to unlimited data for your mobile services
Unlimited pricing hidden on the website?
I just went to the website and can't find unlimited pricing anywhere. It just shows "varies based on number of lines". There used to be a page you could enter the number of lines and it would give you the price. I can't find that page anywhere now. Can anyone tell me the latest pr
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Connect to in-home WiFi to watch error message
I am trying to use Xfinity Stream app to watch live TV on my Firestick. Whenever I click on some channels, I get this "Connect to in-home WiFi to watch" message. I am at home, and connected to my home WiFi. My modem is registered since I am renting it from Comcast. I have tried restarting the Firest
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Xfinity Stream App
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
No Coax cable at property
Hi! I have signed up with Xfinity and have made first payments but there is no Coax cable going to my house, despite Xfinity confirming that my adresse has access to Xfinity services. Should I cancel my contract? Would I get my money back? Thanks for answering. Best wishes [Edited: "Personal Inform
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@brent1973 Thanks for reaching out, I know how important it is to get the device color you prefer , please send us a direct message. To send a direct message: Click "Sign In" if necessary. Click the "Direct Message" icon
Reward smart watch
Just ordered a smart watch reward but wrong color. I wanted the cream colored watch
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user_d7hpxz Hmmmm! Looks like we may need to take a closer look into your services and possibily your device. Have you tried to delete your cache and cookies, and restart your device? Can you please send a Direct Message with your name, the service a
login
Been messing around trying to login for an hour and finally figured out that Xfinity "changes" the number 0 to a capital O on my password! To double check this I changed my password, included a zero and it took it but when I went to log back in same thing, changed the ZERO to a CAPITAL O!&nbs
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Big ten network
First it was the deal with Root sports, where Xfinity made it where you had to upgrade your plan just to get 1 channel, making you pay for all the others you dont watch. And now this, btn blacked out across Wa, Or, and Cal, because "people will be paying for channels they dont watch" ? When I upgrad
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Channels and Programming
USC Big10 Network San Francisco
will xfinity show USC football on Big10 Network in San Francisco today? It is listed on the SF onscreen program guide, but i’m concerned it may be blacked out.
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Channels and Programming
steves7839 That is part of the boot up sequence when resetting or plugging in your cable box. Were you having issues with it that it needed to be rebooted? Also, is it currently stuck on that process?
Cast on x1 box
When I reboot my cable box it reads boot, then Cast. Does that mean no signal?
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Hey there, @user_DB5942. How are you attempting to access your emails?
Email access stopped working on all iOS devices
Monday, January 8 at around 10am, the email access for all my accounts across all iOS (iPhone and iPAD) stopped working for me and my wife's comcast email accounts. I can still get email on my Mac and can log into the web email to access email so it is not a password issue. I reviewed the thi
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user_bded3d That is good news to hear that the issue has been resolved, and I appreciate the feedback on your experience trying to get to a live agent. Our Xfinity team is always here for you if you should need us in the future. Is there anything els
Access denied issues with email
Several days ago, my virus software deleted the cache and cookies from my browsers and now when I try to log in to my email, I get an access denied message. I have tried everything other people with this problem have tried but no luck. I can access my email on my phone only.
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Cast on x1 box
When I reboot my cable box it reads boot, then Cast. Does that mean no signal?
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X1
Thank you. This worked but it was very frustrating actually getting to a live agent to address this issue.
Access denied issues with email
Several days ago, my virus software deleted the cache and cookies from my browsers and now when I try to log in to my email, I get an access denied message. I have tried everything other people with this problem have tried but no luck. I can access my email on my phone only.
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Always about the money at the customers expense. Time to look for a new provider!!!
user_nrr6ss
commented
10 hours ago
to the conversation:
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duck football
Is the issue with broadcasting the duck football games resolved yet -- I have paid for the football upgrade to watch on 726 but its hasn't happened yet...
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