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Xfinity Comcast - Adding landline without telephone jack
Hello, I'm looking to add landline service. I already have an analog telephone handset that I'd like to use but my modem doesn't have a telephone jack to hook it into, and my level of the apartment does not appear to have house wiring. Is it still possible to connect to Xfinity voice without completely replacing the router/modem?
BruceW
Gold Problem Solver
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26.4K Messages
20 hours ago
Their Voice home phone service requires a compatible modem, gateway, or eMTA device with phone jacks. See the "Voice/Telephone enabled" devices on https://www.xfinity.com/support/devices and on the "All Compatible Devices" PDF linked near the near the bottom of that page (at the moment it points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2025.03.25 Full List of Compatible Devices.pdf, but this changes from time to time).
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BruceW
Gold Problem Solver
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26.4K Messages
16 hours ago
An ATA is typically used to allow POTS telephones to work with an VOIP provider. Comcast/Xfinity's home phone service is VOIP between the Voice modem or gateway device in your home and Comcast, but they don't allow customer-owned VOIP devices to access their home phone system directly.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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