Hey there, user_br67nf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We would be happy to help with any billing concerns with you us, can you share with us a few details of how we can help? Please let us know, we are happy to help!
Thanks for reaching out to us, if you're set up for auto pay your payment gets processed on your due date but depending on your financial institution is when it will be released to Xfinity. If you hadn't gotten any notification that your payment was declined or that your past due then I would not worry about your auto pay payment as your set up for auto pay it will get deducted from your account. I would recommend that you reach out to your financial institute just to see when you can expect that payment to be deducted from your financial institutea
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAdrienne
Official Employee
•
1.3K Messages
9 days ago
Hey there, user_br67nf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We would be happy to help with any billing concerns with you us, can you share with us a few details of how we can help? Please let us know, we are happy to help!
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user_51iyfp
Visitor
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1 Message
8 days ago
Through error, your payment may have been refused by my credit card. I just found out about this and corrected the error.
If it was refused, you can re-apply for payment now.
Cordially,
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(edited)
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user_n7wgpc
Visitor
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1 Message
21 hours ago
I need clarification on what my actual monthly bill is
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user_ckavjd
Visitor
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1 Message
3 hours ago
$27. Increase NOT ACCEPTABLE!
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