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I am stuck in the settings promt, I can not exit fron it. [Edited: All Caps]
Setup On My Philips TV
I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over. [Edited: All Caps]
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user_euj0z6 Thanks for narrowing it down to just one device. What are the promps you are speaking of that keep repeating?
Setup On My Philips TV
I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over. [Edited: All Caps]
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Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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Yes, the wifi is working on my other tv's [Edited: All Caps]
Setup On My Philips TV
I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over. [Edited: All Caps]
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With pop up from IPhone 16 which says COMCAST is currently unavailable
Imap email client no longer syncing
My Imap email client no longer syncing incoming mail. This is a 'Public chat post so that I can get a chat icon to DM this issue to Xfinity Email Support. I have spent several hours and several days using the chat bot and phone support to no avail. My email will occassionally sync incoming email the
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I am having the same issues as the above on all IOS products
Imap email client no longer syncing
My Imap email client no longer syncing incoming mail. This is a 'Public chat post so that I can get a chat icon to DM this issue to Xfinity Email Support. I have spent several hours and several days using the chat bot and phone support to no avail. My email will occassionally sync incoming email the
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@Annabelle2 I think in court they are going to lose bigtime for the Data Breach hence the switch to Yahoo hosting the Email etc. As for Yahoo charging for tech support, it is not that expensive but very poor. You get routed to India and the person
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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ericeehh Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and servi
Billed for 12 month Mobile free promo plan
I signed up for the free Mobile plan for 12 months promo back in September. Now I see I'm being billed again. I have spoken to customer service about this last month and the month before, do I have to contact someone every month? This is very frustrating. Every month I have to call customer service
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user_ltw3a6 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
Unwanted cell phone return
We are trying to return an unopened new cell phone that we do not need or want. This is part of our effort to disconnect phone service and only keep internet and tv. We talked to Felix on December 3 and he issued us a refund for the phone. He told us to return the phone to our local Xfinity Store. I
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user_euj0z6 Is the Wifi up and running, and working with other devices in the home other than the TV?
Setup On My Philips TV
I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over. [Edited: All Caps]
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yes, hooking up my xfinity wifi to my tv.
Setup On My Philips TV
I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over. [Edited: All Caps]
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Greetings, @user_pv4jay! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your service, but you have definitely co
Lag Spikes Englewood CO. 7-11pm
Hello I'm noticing large amount of ping and packet loss spikes in games like: League of Legends, Valorant, and War Thinder. These occur during the listed time in the title no matter the day. I have logs of these in game spikes. Is there a way a technician can come out to check my connection.
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My account number is [Edited: "Personal Information"]. Upon receiving the notice, I attempted to make a payment immediately, but your dysfunctional website stated that I was not registered and did not allow me to complete any payment. Following this,
Urgent Request for Resolution – Account Errors, Unauthorized Charges, and Service Issues
Dear Xfinity Mobile Customer Service, I am writing to express my deep frustration and concern regarding the numerous unresolved issues I have experienced with your service. Below is a detailed timeline of the events: Aug 27: I canceled one of the two mobile lines on my Xfinity Mobile account. Aug 28
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No TV in Southwick, MA
Outage map says no voice or internet. I have those but no TV all morning
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X1
user_euj0z6 When you say setting up the TV do you mean with one of our TV boxes, our app, or the TV itself?
Setup On My Philips TV
I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over. [Edited: All Caps]
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I just wanted to mention that some people's internet use issue has been something they weren't personally involved in such as: an email client re-re-re downloading the same large attachment perpetually, on-line backup and drive services that develope
Unexplained Data Usage Spikes since August 2025
Hello everyone, I want to report sudden, random jumps in household data usage that began in August 2025, as many others have also noted. I have thoroughly researched this issue, including checking my account information, device names, and device usage. However, the only way to determine device usage
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Why can't I get receipts for my payments each month?
I have repeatedly asked for receipts and repeatedly been sent by agents to billing. The fact that i've had to explain the difference between a BILL and a RECEIPT to billing department Xfinity representatives is embarrassing for them, and concerning for me as they handle the finances. I don't need a
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Billing
$5.00 a month doesn't sound so bad if you're not living in low income housing like me. If you're like me and you rely on Social Security Disability benefits as your only funding, that can all add up!
Annabelle2
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Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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