I recevied the same promotion and I am unable to get the promotion to work. No one is able to help and I am trying to figure out what are my next steps

Hello user_emta1a thanks so much for taking the time to reach us here on our Xfinity Forums! I' glad to hear that you can access Peacock on the X1 box. On your mobile devices, what errors are you getting? Are there any login issues with the email/pas

Yes @user_05c42h, you can absolutely get your transfer pin via text. I will place an article below that actually details very pertinent details to keep in mind when porting out, as well as steps to get your transfer pin easily via text. How do I canc

Good afternoon user_vd2e8r. You have reached the right place. I will be happy to assist you further. I do have a few questions in order for me to better assist you. How are you accessing Paramount Plus, when getting the error? Is it directly through

I am also experiencing severe delays with my comcast.net email account. My internet is functioning perfectly fine.  My gmail accounts are working as they should.  I have tried on my desktop PC, laptop and 3 different phones.  I sent a

I think more people have this problem but have not run into the same issue as the OP. I have run into this so many times and I switch things over to my Gmail to bypass it when I can. Apparently we are just going to ignore it and not fix there issue.

Hey there, @user_gywwkk, thanks for reaching out through Xfinity Forums regarding your Comcast email.   We’ve chosen to partner with Yahoo Mail to provide customers with a comcast.net email the ability to upgrade their email account to Ya

Hey there, @user_31gl2k, thanks for reaching out through Xfinity Forums regarding your email. How are you accessing your email on your phone? Are you using the website or a third-party app?

user_wtrcbc Thank you for the feedback. I hope at some point we can add it to our list of networks.   

Good afternoon user_518f8d I can certainly understand the concern if there is a delay. Are you experiencing this delay with delivery directly through Xfinity.com, or is this happening on a third-party application (ie: Outlook, Mail for Apple, Mail fo

Good day user_xgxoud, and happy Black Friday 🙌 I've already done a good amount of spending today, so I hope you're able to come up on some great deals as well hahah. The last thing we want to do is get in the way of your shopping, and I appreciate y

Hello there, @user_w3oojr! Thank you for creating a post regarding the changes you'd like to make. I'm sorry to hear about the trouble you've had making those changes, and I'd love to see what our team can do to help :) Could you please send our team

@user_Tmoo24 Have you tried enabling the admin settings via the Xfinity app? If not, please follow these steps to get this completed through the Xfinity App first via WiFi > View WiFi equipment > Advanced settings > Admin Tool online access