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@user_ljqamp Believe it or not it's not Comcast this time! CreateTV is presented by the Public Broadcasting Service. The government funding cuts to the Corporation for Public Broadcasting means that local PBS stations had to make severe cuts.
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
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Sorry that is not correct. Believe it or not it's not Comcast this time! CreateTV is presented by the Public Broadcasting Service. The government funding cuts to the Corporation for Public Broadcasting means that local PBS stations had t
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
@user_74bx7s Believe it or not it's not Comcast this time! CreateTV is presented by the Public Broadcasting Service. The government funding cuts to the Corporation for Public Broadcasting means that local PBS stations had to make severe cuts. But if
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
Believe it or not it's not Comcast this time! CreateTV is presented by the Public Broadcasting Service. The government funding cuts to the Corporation for Public Broadcasting means that local PBS stations had to make severe cuts. But if
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
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Nope. It doesn't do it.
Sent wrong movie
I bought Gladiator and was sent the 4K version. My TV doesn't have 4K and so I can't watch the movie. How do I get a refund or the right version of the movie? I tried using the xfinity chat assistant but it didn't help.
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@user_pp7syw with the large government funding cuts to PBS, decisions needed to be made. If you donate to your local public television station, you will be able to watch many of the shows. Hope this helps!
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
XB7 Bridge mode
has anyone gotten into the UI of an XB7 to switch it to bridge mode?
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Your Home Network
Hello @user_tdm403 . Thanks for reaching out. Have you already attempted the troubleshooting steps outlined on this thread? On your X1 TV box remote, if you hit the Xfinity Button and use the right arrow to get the gear icon to access the sett
Stream App Not Showing All DVR Recordings
Hi, I'm having an issue with my DVR recordings not appearing correctly in the Xfinity Stream app. Previously, all recordings were showing as expected, but after some recent account adjustments, most of them have disappeared from the app. My DVR currently shows 139 recordings and is about 80% full. H
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@train_wreck Those sites locate me in Illinois, but Google puts me in Indiana.
change ip address
Like so many others here my IP address is listed in Indiana, not Illinois where I am. No matter whom I ask or what I've tried I can't get it to change--everyone just passes the buck. How to solve this?
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Good afternoon Jeanne347 we can look into this further for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of
porting xfinity landline to another carrier
My mother passed away and I want to port her landline voip from xfinity to another carrier, so I can keep the phone number for a bit longer. How do I do this? Her house is being sold and I need to end her xfinity service and was told the porting needs to happen before I end service.
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@user_d1golz, thank you for sending the DM to Xfinity support. For future reference, please keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums is a violation of the Forum Guidelines
Tricked/Defrauded by online Xfinity chat agent - HELP
I used Xfinity chat to contact an agent to buy a new x15 remote because my daughter spilled juice on of it and the buttons stick. The agent out of no where said he could save me about 15 dollars a month with a special they had. I clearly asked if any of my services would change and he clearly said N
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Thank you. I thought I was going crazy
XB10 in Bridge Mode with an Asus RT-BE96U Router
Notes on Setting Up Xfinity XB10 in Bridge Mode with an Asus RT-BE96U Router This post is to help anyone who runs into similar issues. I spent some time over the last day troubleshooting a few initial provisioning problems with my Xfinity XB10 router. Goal: Set up the XB10 router in bridge mode so m
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Ok I sent both you directly xfinitymarshante a DM and Xfinitysupport a DM. I just want confirmation the loyalty department has indeed initiated the process of reversing my account to its prior legacy plan status before I was tricked by an agent out o
Tricked/Defrauded by online Xfinity chat agent - HELP
I used Xfinity chat to contact an agent to buy a new x15 remote because my daughter spilled juice on of it and the buttons stick. The agent out of no where said he could save me about 15 dollars a month with a special they had. I clearly asked if any of my services would change and he clearly said N
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CODA 56 capped at 40mbits upload on 2000/250 plan
I have a Hitron Coda56 modem on the 2000/250 plan. My download speeds are around 2000mbit as expected, but my upload is capped at 40mbit. I have had a ticket open in the xfinity reddit modmail for over 2 months which doesn't seem to be going anywhere, and I have also tried calling/chat multiple time
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Your Home Network
Found it and I reached out. Do NOT mess up what the loyalty department did to correct this if they did in fact fix this!
Tricked/Defrauded by online Xfinity chat agent - HELP
I used Xfinity chat to contact an agent to buy a new x15 remote because my daughter spilled juice on of it and the buttons stick. The agent out of no where said he could save me about 15 dollars a month with a special they had. I clearly asked if any of my services would change and he clearly said N
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Hello @user_uuzb3t, thank you for taking the time to leave a post. Sorry to hear about the experience you encountered with changes to your account that you didn't request. If you could send our team a direct message with your full name, th
NOW TV - added without my consent (additional $20/month)
Just received several surprise emails from Xfinity. "Thanks for reaching out to Xfinity" "Here's the article you requested" (about 10 of these) "Thanks, here is your Xfinity order confirmation" (or "Your updated service order is confirmed") --- To state the obvious. I did not request any changes to
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Thank you for sharing your experience with testing out those ports, are you trying to enable the bridge mode again on your gateway now?
Need to configure XB7 gateway to allow L2TP/IPsec VPN.
If my memory serves me right, the VPN that I occasionally use worked before I upgraded to the XB7 Gateway. I have tried all of the suggwated solutions short of port forwarding and nothing worked. I even disable the firewall and it still won't work. The VPN connects my Windows 11 computer to a CISCO
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I don’t see the DM icon. Where is it ? And who do I DM exactly ??
Tricked/Defrauded by online Xfinity chat agent - HELP
I used Xfinity chat to contact an agent to buy a new x15 remote because my daughter spilled juice on of it and the buttons stick. The agent out of no where said he could save me about 15 dollars a month with a special they had. I clearly asked if any of my services would change and he clearly said N
Question
NOW TV - added without my consent (additional $20/month)
Just received several surprise emails from Xfinity. "Thanks for reaching out to Xfinity" "Here's the article you requested" (about 10 of these) "Thanks, here is your Xfinity order confirmation" (or "Your updated service order is confirmed") --- To state the obvious. I did not request any changes to
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Billing
@user_a9365 thank you for working with us to get those additional TV boxes cleared up on the back end systems so that your app is now accurately reflecting the devices you have. Enjoy the remainder of your evening and upcoming holidays, and thank you
XfinityMarcus
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21 hours ago
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account clean up
My account shows I have 3 tv boxes on my account. I actually have only one. I reported this last month and was told it can take up to a full billing cycle to update. After the billing cycle there were still 3 boxes showing and I was told it may take 2 billing cycles to be corrected. It's now been 2
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