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Cannot get to .mil

Same issues as these: https://forums.xfinity.com/conversations/your-home- network/having-issue-accesing-mil-websites/ 6769b108702e6f4793670a41 https://forums.xfinity.com/conversations/your-home- network/military-websites/ 68c2fce1a45b63166e500793 Tried on four devices and connected to cell Hotspot a

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... What makes the Pace box slightly better? ... I tried to find an official answer, but did not succeed. Here's an unofficial one: https://forums.xfinity.com/conversations/x1/xg2v2s/62b3f4c826e4b32f2deb06e8?commentId=62b419f6c1d78836ea3d1f26 Plea

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1 day ago

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New cable box upgrade question

I received a notification while using my existing box that I needed to upgrade it. I followed the on screen prompts and was told a new box was on its way. The box arrived and it is the same box I already have. Actually it is older, because it is an older revision letter. Current box is xg2v2-s. New

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Yes, I’ve deleted and reinstalled the app, but that did not fix the problem. I also rebooted the DVR/cable box, but that also failed.

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Xfinity stream app won’t sync with DVR

I am unable to delete recordings using the Stream app, hence the TV DVR shows the correct number of recordings while the app shows many more. Any suggestions? I have tried syncing, reinstalling the app, and rebooting the DVR box.

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Another Xfinity Stream customer with the same problem...

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Deleted recordings persist on DVR list in streaming app

I have 2 deleted recordings that persist on the DVR list when viewed from the Xfinity Streaming app even though the recordings are indeed deleted and cannot be played. This occurs on all devices (iphone, Roku) where I use the streaming app. I otherwise have no issues with deleting recordings, from t

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How do talk to agent speaks english

I need talk to a live agent speaks English both TVs been acting up only local channels since first of November.> please have them call me. Sending me a bill for bad service, times cant watch shows. On line they said having problems in area when I went to report couple weeks ago figured it would be b

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We want to thank you for reaching out to our Xfinity Forums site for support with your concern. We are glad we were able to resolve your issue! Never hesitate to create another public post for any of your future account and service needs!

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Very unreliable, Internet service, outages all the time

So far this week, and it’s only Wednesday (11/17/25) I’ve had 3 large outages in my area that has affected my entire network. Last week xfinity pulled up in front of my house with three trucks, because we had a large outage. They found the issue, there was a line broke that needed to be spliced 4 fe

Question

Good evening @user_fkgwav, and thank you for reaching out on our Community Forums with your experience, we appreciate you bringing this to our attention. This definitely isn't the kind of frustrations we want for any of our valuable customers. We are

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Incorrect Charges for iPad & Data Plan, Request for Immediate Resolution

Dear Xfinity Customer Support, I am writing to formally report an ongoing billing issue that has not been resolved despite multiple attempts and many hours spent with your support agents. In August 2024, I was contacted by an Xfinity representative who offered me a cheaper plan, including additional

Question

Am having similar issues with TV here in Greensburg PA....in fact most users in our community have similar issues. Am beginning to think its XFinity 3rd party support interfering with signal in an attempt to drum up business. Tech is coming out Wedn

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Frequent short sound drops and picture freezes in cable TV

For the last month or so, I've been frustrated by frequent short (3 - 5 second) sound drops and picture freezes. I'm in Lisle, in the western suburbs of Chicago. It happens on every channel, but seems to be particularly present on channel 191 (PBS station WTTW). Resetting the tuner makes no differen

Question

Incorrect Charges for iPad & Data Plan, Request for Immediate Resolution

Dear Xfinity Customer Support, I am writing to formally report an ongoing billing issue that has not been resolved despite multiple attempts and many hours spent with your support agents. In August 2024, I was contacted by an Xfinity representative who offered me a cheaper plan, including additional

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user_f66961 Let's dig further into this issue for you. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look

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Xfinity Stream does not pause

I use Xfinity Stream on an LG C3 that was running WebOS 24, recently upgraded to 25 with this same problem. When watching a recorded show and wishing to pause pressing the pause button (select/ok button in the middle) will cause a slow fast forward that I don't notice since it advances forward so sl

Question

Hello! I'm having the same issue. Need to have access to 2.4 to connect my home camera to new Gateway XB8.  Please share the steps to connect.

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Trying to get 2.4 GHz on my wifi

Trying to connect a camera and I need to set my modem to 2.4 GHz. I’m not sure how to do that

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first post for dm feature

title title 2 and title 3

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Here's what happens when playing back recorded content that has commercial skip capability: In every recording at some point, but not all the time, when you press the pause select button instead of pausing the slow fast-forward begins. So when you co

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Xfinity Stream does not pause

I use Xfinity Stream on an LG C3 that was running WebOS 24, recently upgraded to 25 with this same problem. When watching a recorded show and wishing to pause pressing the pause button (select/ok button in the middle) will cause a slow fast forward that I don't notice since it advances forward so sl

Question

I'm sorry to hear that you have also been experiencing this issue @user_422cd8. Can you tell me a bit more about your experience and what troubleshooting steps you have tried so far?  

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Stream App Not Showing All DVR Recordings

Hi, I'm having an issue with my DVR recordings not appearing correctly in the Xfinity Stream app. Previously, all recordings were showing as expected, but after some recent account adjustments, most of them have disappeared from the app. My DVR currently shows 139 recordings and is about 80% full. H

Question

Thank you for reaching out to us here. There is not an email option for customer support. We can look into any service issues from here for you. Can you send me a direct message with the full name and complete address for your service? To send a dir

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Ongoing service disruption

Would like an email for customer support so I can fully document all the challenges we've had with now 7 work days of service disruption. Chat and phone agents have provided inconsistent and incorrect updates.

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Ongoing service disruption

Would like an email for customer support so I can fully document all the challenges we've had with now 7 work days of service disruption. Chat and phone agents have provided inconsistent and incorrect updates.

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