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@XfinityThomasA In other words, it’s a cost thing. If Comcast agreed to pay extra, subscribers could keep seeing.Create tv. Good old Comcast. You COULD KEEP BROADCASTING Create tv. Comcast just doesn’t want to pay for it. Su
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
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@XfinityAlfonso Since so many of your subscribers like Create tv, Comcast should fund it, to keep it on the air. But oh no Comcast just CUTS OFF what people like, while still raising rates. STEP UP, COMCAST. KEEP CREATE TV ON THE AIR FO
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
2.4 network
how do i add 2.4 ghz network to connect to my bluetooth devices?
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Your Home Network
@user_cd3911 So in other words another Trump deal taking away something the little people enjoy. PBS knows how much viewers like especially Create tv. I hope somehow they can get the funding to continue Create tv. I love so many of the
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
@XfinityMartyR LIES LIES LIES
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
@XfinityMartyR Sorry, I don’t believe it. Comcast just cutting programming, no doubt to lessen their cost and make even bigger profit
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
Good old Comcast. Create tv is very popular. No doubt a cost-cutting measure so Comcast can make even bigger profit. BOO HISS COMCAST! If I had another choice, I’d be done with Comcast. Price goes up, programming quality goes
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question
PSA: for gateway web page access, if you don't see "View WiFi Equipment" in app, delete and reinstall it
Hey folks, just putting this out there in an attempt to be helpful. If you are trying to enable web access to the http://10.0.0.1 page on the gateway and are following the instructions listed here, you may find that there is no "View WiFi Equipment" button. If so, delete the app off of your device a
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Your Home Network
Change plan
I’d like to make a change to my current plan. Please help me update my account.
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Customer Service
Greetings, user_sf2eq1! We appreciate you taking the time to post on our XFINITY Community forum with your important concerns regarding your recent experience. I can understand where your distress may be coming from as I would feel exactly the same.
Xfinity Survey Scam - Internal Employees manipulating Survey Scores by lying to customers.
I've been having internet connectivity issues for the past couple of weeks. I've had 2 technicians out to my house already and need another one to come out because I'm still having issues (Xfinity can see the problems on their end when I call in). Today (Sunday at 10:11 AM) I called in and scheduled
Question
Thanks for keeping us posted on what you've done so far jdawg90! I'm sorry that you're not receiving the channels included with your package yet. You shouldn't have to wait a certain amount of time or do anything extra to get those channels. We'd be
New TV Plus
It looks like TV Plus is cheaper than my old (but similarly featured) TV Plan. I was going to "upgrade" to the TV Plus plan, but when at the equipment stage it won't let me keep my old TV box. It either says I need to pick a new box up or use the Stream App. I want a TV box (that's "included" now) b
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I'm not the OP, but for me the website is the glitchiest website of any large corporation I work with. I just deleted all of my browsing history and I'm still getting 400 errors on some links, SUPER slow for other URL's, etc. I just updated my accoun
WEBSITE DOESN'T WORK
December 2025, still the same issue with Xfinity website: nothing works.. Very frustrated. Please fix the website, I need to make a payment
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@XfinityDemitrius I ended up driving back out after work to an Xfinity store tonight. I got the new box and changed to TV Plus. But a question now---does it take a few days for my services to be accurate? It shows I have "TV Core" in My Account (but
New TV Plus
It looks like TV Plus is cheaper than my old (but similarly featured) TV Plan. I was going to "upgrade" to the TV Plus plan, but when at the equipment stage it won't let me keep my old TV box. It either says I need to pick a new box up or use the Stream App. I want a TV box (that's "included" now) b
Question
Accepted Solution
Good afternoon user_f17nck. I can assure you this is not the experience we want for you. We would be happy to look into this further. Please send us a direct chat message with your full name and complete service address to “Xfinity Suppor
Stolen Phones
Has anyone else been experiencing issues with devices being stolen during the shipping process? I have ordered two phones within the past few weeks and both were stolen. The packages were delivered by Fedex, I never signed for them, and my devices were missing from the boxes. Is there no way to orde
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Hello, user_ael71z! I hope your Friday has been going well. To create your new Wi-Fi name and password on the XB10 gateway, please follow the steps below. -Open the Wi-Fi section in the app. -Select your network and tap Wi-Fi Details. -Choose
Xfinity WiFi Router (XER10)
Hello team, do you know if the XER10 is available in Jacksonville, FL? I currently have the
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I’m glad this is getting some spotlight. I’m still waiting to hear back on the investigation into this. I posted the issue above. Xfinity should not be creating an environment where their employees are calling customers and lying to them in order to
Xfinity Survey Scam - Internal Employees manipulating Survey Scores by lying to customers.
I've been having internet connectivity issues for the past couple of weeks. I've had 2 technicians out to my house already and need another one to come out because I'm still having issues (Xfinity can see the problems on their end when I call in). Today (Sunday at 10:11 AM) I called in and scheduled
Question
user_gb43a5 Thanks for reaching out! Create TV is a service of your local public television station that Comcast has no control over.
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
Question

Hello @user_1d8sa1. Thank you for taking the time to reach out on our community forum. Here is a link that can help you create that dual-band. How to change home network Let me know if this helps you!
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2.4 network
how do i add 2.4 ghz network to connect to my bluetooth devices?
Question