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I recevied the same promotion and I am unable to get the promotion to work. No one is able to help and I am trying to figure out what are my next steps

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Xfinity promotion support

I was offered the Xfinity "time to switch" mobile phone buyout promotion when i signed up for my new mobile service. I have been trying to fill out the promotion form online but it will not allow me to upload my final Verizon bill. I've tried multiple file formats (PDF, JPG, and PNG) in various file

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I am also experiencing severe delays with my comcast.net email account. My internet is functioning perfectly fine.  My gmail accounts are working as they should.  I have tried on my desktop PC, laptop and 3 different phones.  I sent a

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1 day ago

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Excessive time delays for receiving emails

Xfinity email takes way too long to receive emails. It is impossible to access any of my financial/bank/credit card accounts that require the sending of access codes that have 10-15 minute timers. They always time out. I have had customer service reps at my credit cards and bank tell me that this is

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Xfinity support

Peacock sign in issues. I am platinum rewards and Vince’s but can only view through tv box.

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Help with paramount plus

Getting error code 3205

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I think more people have this problem but have not run into the same issue as the OP. I have run into this so many times and I switch things over to my Gmail to bypass it when I can. Apparently we are just going to ignore it and not fix there issue.

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1 day ago

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Excessive time delays for receiving emails

Xfinity email takes way too long to receive emails. It is impossible to access any of my financial/bank/credit card accounts that require the sending of access codes that have 10-15 minute timers. They always time out. I have had customer service reps at my credit cards and bank tell me that this is

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maelros If you're still having concerns, and not seeing any service interruptions listed in the Xfinity app I'd recommend going through the following troubleshooting steps to see if any concerns can be detected.   Troubleshoot Your Xfinity

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My internet keeps going out

I've had my internet go out 10 separate times this month over 8 different days. It always happens in the evening during what I guess could be considered peak times. Which is also the only free time I have, where I'd love to be able to game with friends or stream something. I'm pretty [Edited: "Langu

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Hey there, @user_gywwkk, thanks for reaching out through Xfinity Forums regarding your Comcast email.   We’ve chosen to partner with Yahoo Mail to provide customers with a comcast.net email the ability to upgrade their email account to Ya

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Comcast email

I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why

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user_wtrcbc Thank you for the feedback. I hope at some point we can add it to our list of networks.   

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Channels

i would really like Xfinity Cable to add Me tv Toons and Me tv Plus and FE TV in the Chicago IL area very soon

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Comcast email

I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why

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Good day user_xgxoud, and happy Black Friday 🙌 I've already done a good amount of spending today, so I hope you're able to come up on some great deals as well hahah. The last thing we want to do is get in the way of your shopping, and I appreciate y

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Outage on BLACK FRIDAY in East Brunswick NJ

When will Internet and TV service be fixed for my area? I am missing lots of special deals on internet shopping! I cannot believe Comcast has not repaired this issue quickly.

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My Incoming emails can take from 1-2 hours or even more to be delivered. Please help

My Incoming emails can take from 1-2 hours or even more to be delivered. Please help

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Hello there, @user_w3oojr! Thank you for creating a post regarding the changes you'd like to make. I'm sorry to hear about the trouble you've had making those changes, and I'd love to see what our team can do to help :) Could you please send our team

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Switching plans from 500Gbps to 300Gbps

Hi Team, I'm looking to downgrade my service from the 500Gbps to 300 Gbps in order to save money. My introductory rate of $50/month expired after 2years and now it's going to $85/month. Looking at plans, the 300Mbps / $70 per month plan will save me $15 a month. I go to "purchase the plan" and it sh

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Outage on BLACK FRIDAY in East Brunswick NJ

When will Internet and TV service be fixed for my area? I am missing lots of special deals on internet shopping! I cannot believe Comcast has not repaired this issue quickly.

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@user_Tmoo24 Have you tried enabling the admin settings via the Xfinity app? If not, please follow these steps to get this completed through the Xfinity App first via WiFi > View WiFi equipment > Advanced settings > Admin Tool online access

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Where can I find the MAC address filtering on my XB3 gateway?

Earlier this year I was able to access this configuration option on my XB3 gateway. As of today, I can't find it from the local interface at 10.0.0.1 nor from the Xfinity App itself. Where is configuration option at? Thanks.

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Label to ship modem back

I need an email with the UPS shipping label. Oh and please stop messaging my bill is due. You should know I cancelled my service. Also, I keep getting messages about a xfinity mobile bill. I’ve never had xfinity mobile in my life so leave me alone. Worst company to deal with. My bill is never what w

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