Xfinity Community Forum

I don't want to use Comcast email any longer. Can I ... deactivate it so that any incoming emails are rejected? The simplest way I can think of to do this is by loading https://connect.xfinity.com, navigating to (gear icon) / Email Settings / Mail /

BruceW

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13 hours ago

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deactivate comcast email

I don't want to use Comcast email any longer. Can I delete it, or otherwise deactivate it so that any incoming emails are rejected?

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I’ll update after the estimated repair time passes and it’s allegedly fixed. This happens daily.

user_53f232

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13 hours ago

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Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

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Service out again worked 8 minutes

user_53f232

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13 hours ago

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Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

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Again, I’m reluctant to call customer service just to engage in a lengthy phone call where the advice is to restart my router and agree to extra charges somehow. I have spent many hours dealing with this.

user_53f232

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13 hours ago

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U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

Question

Hey @user_7g439n , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the prepaid gift card. I would be more than happy to offer my assistance looking into this

XfinityJanelle

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13 hours ago

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$50 Virtual Prepaid Card

Good Morning, when I started with Xfinity on the confirmation receipt it says “$50 Virtual Prepaid Card” included. I have not received the $50 virtual prepaid card yet.

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This affects my home security, nest thermostat and ability to work from home.

user_53f232

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13 hours ago

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U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

Question

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Service out again worked for 3 minutes

user_53f232

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13 hours ago

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U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

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user_vv8959, Hi there! Thanks for taking the time to reach out. We greatly appreciate you for your service. I can understand the importance of receiving that prepaid card. You've reached the right place for help. Have you tried visiting the link that

XfinityGabriel

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13 hours ago

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Prepaid Card for Military

Please advise how to receive the $180 prepaid card for military customers. Both my husband and I are military vets.

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Service worked 2 minutes. Out again

user_53f232

replied

13 hours ago

to the conversation:

U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

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@user_yeeub2 Thank you that helped me out

user_9t24f1

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13 hours ago

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opening attachments in email

For the past 3 days I am not able to open attachments included in my email, I have to download each one. Is there some way to change this back to how it used to be?

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user_kkgoxh Hello there! We appreciate you taking the time to reach out to our Xfinity Forums Team for assistance with your account and services. I would be happy to help you with the transition, of the account. To begin, please send a Direct Message

XfinityKassie

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13 hours ago

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xfinity support

I need to cancel my service and have no intention of transferring it as I will be bundling with another provider who I use for my phone. I don't need to hear about any deals or bundling packages as I am content with my current provider.

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Service worked for 3 minutes. Is out again

user_53f232

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13 hours ago

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U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

Question

Same thing, over and over...try this link...error message...please hold,...please try again tomorrow. Tomorrow comes, same thing, rinse and repeat. Your CEO really should trying calling the numbers and use the support links that the customers have to

sjl10

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13 hours ago

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Xfinity [Edited]

Xfinity, please consider [Edited: "Language"]. Been trying to get support with paying my bill for nearly a week now. Your website is [Edited: "Language"] up and your call-takers have confirmed this. Instead of assisting with getting the issue resolved or providing support in getting your invoice pai

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user_53f232 Shoot! That may make it challenging to continue with us. Please feel free to move to DM, so that I may check on your services.

XfinityKassie

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13 hours ago

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U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

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Catalyte, Hi there! Thanks for reaching out. We are honored by the opportunity to be your service provider. You've reached the right place. Our specialized team of experts is happy to assist over social media. To get started, please send us a direct

XfinityGabriel

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13 hours ago

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C

Service extension

I would like to get internet at my house. Services are available in my general area but my address shows unavailable. What is the process to request service.

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I'm on the[Edited: "Language"] phone with your customer support now!

sjl10

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13 hours ago

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Xfinity [Edited]

Xfinity, please consider [Edited: "Language"]. Been trying to get support with paying my bill for nearly a week now. Your website is [Edited: "Language"] up and your call-takers have confirmed this. Instead of assisting with getting the issue resolved or providing support in getting your invoice pai

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sjl10 I apologize the phone agents aren't being as helpful as you would like with paying the bill. I would be happy to look into the issue with paying through our website for you, and while we work on that for you there is also the app, chat, and in

XfinityEricB

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13 hours ago

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Xfinity [Edited]

Xfinity, please consider [Edited: "Language"]. Been trying to get support with paying my bill for nearly a week now. Your website is [Edited: "Language"] up and your call-takers have confirmed this. Instead of assisting with getting the issue resolved or providing support in getting your invoice pai

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My service is cutting out right now

user_53f232

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13 hours ago

to the conversation:

0

U

Please help

I am writing to formally express my extreme dissatisfaction with the ongoing issues related to my internet and television service, as well as the consistently poor customer service I have received while attempting to resolve these problems. Over an extended period, services have been added to my acc

Question

U

Please advise how to receive the $180 prepaid card for military customers.

user_vv8959

commented

13 hours ago

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Prepaid Card for Military

Please advise how to receive the $180 prepaid card for military customers. Both my husband and I are military vets.

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This has been a problem for months. Doesn't seem to matter to Comcast. It has and will to its subscriber base.

user_k6qp49

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13 hours ago

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Can't view attachments

I have always been able to either view or download attachments in my emails. All of a sudden I can no longer just view them. I get an error message saying I have to download. This happens on every device that I read my emails on.

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