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I got new phones for my family on a 24 month plan. When I receive the the phone's my bill was 5200 dollars and it wouldn't allow me to pay my regular monthly bill and needed to pay it in full . I spent hours with customer service trying to fix the issue but them couldn't help. Now xfinity has cancel
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Devices
Hello user_lzge5c! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and I am sorry to hear that your email is also not working properly. I am seeing a lot of customers stating this issue has been fixed on their end.
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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Incorrect charge on bill
Hello, I previously had an Xfinity streaming TV box when we first started our internet service, however we never used it and the promo was ending (free service), so I returned it to a local comcast store as requested but started to receive a charge for equipment. I have spoken to multiple agents abo
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Billing
Hi @user_brthey Thank you for reaching out on the Xfinity Community Forums thread. Are you still seeing an issue with your email?
I cannot connect to imap server from outlook classic or Iphone
I cannot connect to imap server from outlook classic or Iphone. Been around to circle for two days now with customer service with no help. I can connect via xfinity website and new Outlook on PC and through mail app on Iphone (although it is very slow). Cannot connect on Iphone with latest Outlook a
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@user_o205mh Thank you for making us aware of your concern with your driveway pavers and landscaping via Forums. I can definitely help with this inconvenience you're experiencing. Please send a direct message by clicking the chat icon in the upper ri
Paver and Outside internet destroyed by Xfinity Contractor
How can I get xfinity to correct the issue for my drive way pavers and Landscape destroyed by xfinity contractor
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@user_uz74ba Thanks for reaching out to us, are you still having issues syncing your Comcast e-mail to the third party e-mail app applications?
Email not syncing
For more than a week now our mobile email has not been properly syncing. We cannot manually sync and only occasionally will a sync complete. Same phones, same email app.
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... Create TV ... will be removed from the lineup on January 1st. ... Not a Comcast/Xfinity decision. To express your unhappiness with this decision, write or call your US senators and representatives. They are the ones who decided to stop funding P
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
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@Artamon Thanks for reaching out to us and we do apologize for any inconvenience. I recommend try clearing your caches and cookies on your web browser when accessing your Xfinity e-mail, that could help clear up any issues you're having with your em
Comcast email not receiving MFA messages
Many services now require multi-factor authentication. For some reason emails sent to my Comcast.net address often disappear and never reach my mailbox. In some cases they show up after a long wait (10-15 min.) when the code sent by the service already expired. This has been going for a long time. I
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Paver and Outside internet destroyed by Xfinity Contractor
How can I get xfinity to correct the issue for my drive way pavers and Landscape destroyed by xfinity contractor
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Customer Service
@bnew426 Thanks for reaching out to us we do apologize for any inconvenience you're having. There was a known issue with third party e-mail clients through outlook having issues with synching their Comcast e-mail but that issue has now been resolved.
3rd party email client issues
I use eM Client on a family computer for 5 comcast accounts. Those 5 accounts are for each family member that receives email on their iPhones using the iPhone email app or outlook. Worked seamlessly for years. In the past month, it stops syncing every day so new emails won’t come in on my eM Client
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terrible ill conceived change - God I cant wait until there is a Comcast alternative in my area
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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I have had xfinity for as long as I Have had this home 39 years! When they over billed us we canceled them on December 4th I spoke with an agent he mailed us a label and a return box and cut all the channels! We took all boxs and remotes off all 4 TV
cancel service
We canceled Xfinity last week on thursday but they only turned off service yet continued to bill us
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Thanks for your patience while waiting on a response from the community and/or the Digital Care Team, @user_dfbe2o. I'm glad to hear things started working again! It sounds like no particular troubleshooting was the obvious fix, correct?
I cannot connect to imap server from outlook classic or Iphone
I cannot connect to imap server from outlook classic or Iphone. Been around to circle for two days now with customer service with no help. I can connect via xfinity website and new Outlook on PC and through mail app on Iphone (although it is very slow). Cannot connect on Iphone with latest Outlook a
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1-click from switching to AT&T
AT&T is offering me 500gb/$65 non-promotional + 150 GiftCard. No contracts, forever price. xFinity just bumped my bill to $85/month for the same speed. Wants to lock me in 5 years, wants to me add mobile, and what is even this xFI Complete nonsense. Giving xFinity a chance to keep a customer here. D
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Billing
@user_0abllr You're definitely in the right place to get your billing concern addressed. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support&
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Incorrect charge on bill
Hello, I previously had an Xfinity streaming TV box when we first started our internet service, however we never used it and the promo was ending (free service), so I returned it to a local comcast store as requested but started to receive a charge for equipment. I have spoken to multiple agents abo
Question