I went onto tur Xfinity website and saw more cost effective plans available. When I began the process of changing to one of the 5 year plans, it asked me to sign in and then after going through the checkout, I noticed I now have two accounts to my name instead of a new plan. Is there an easy way to

I put my neighbors address by mistake when purchasing a modem now their address is linked to the internet; is there anything i can do to get that changed? i haven’t received the modem yet it arrives tomorrow (at my neighbors address)

I am now on day 6 of having at least one multiple hours-long outage for my home internet. One just happened a few minutes ago. Each time this has happened, the outage is almost instantly acknowledged on the app as "network damage" that is "under investigation". The outages are always estimated to be

I received a payment reversal notice but I’m not seeing anything saying that I need to pay it

One of these days, I'm planning to add TV to my Xfinity package, and I'm thinking about getting a Roku TV, since my TV doesn't have a USB port. My VCR/DVD Player has a VGA port, which I think is for hooking up a computer monitor, right? Do Roku TV's have a talking feature that allows sight challenge

I negotiated a new package about two months ago lowering my bill by approximately $20 a month. The first two bills were correct. I just got my third bill and not only is it too much it is $2 more than what i was paying before renegotiating. This happens EVERY time I get a new package. . Please fix a

My phone went out yesterday afternoon. I checked my bill shows 0 due

As the title says I was told on the phone my old verizon plan would be paid off in full and I could migrate to xfinity. As well as not having to pay a bill with xfinity until next year. However I have been receiving a bill for $980 dollars and some cents which is ridiculous, and my xfinity app says

Hi, recently in the past couple of months, my bill has increased from $55/mo to $65/mo. I have received no explanation or advanced warning. Please let me know what I his increase is due to & please provide a refund for the excess billing if this is a mistake. I would have liked the option to opt out

I signed up for internet when I moved and I got the 500 mb plan. I was later contacted by comcast saying that my internet had a data limit. I contacted support and asked them about the 1000 mb internet plan. I asked about the price and if it had unlimited data and I was told yes by the employee onli

I'm not sure how long Comcast mobile is going to last operating this way. It's become quite clear their salespeople and customer service do not have the knowledge or tools to sell and support their products. I HIGHLY recommend not switching to Comcast Mobile unless you yourself are the expert on the

Using the Paramount+ app through the Xfinity box has been an ongoing issue for years. It is delayed and crashes daily. It does not respond to pausing, fast rewinding, forwarding, or exiting.

Hello Xfinity Team, I’m posting here hoping to be guided to the right place for help. During a recent international trip, I made an honest mistake and forgot to activate the $10/day international roaming option on my line. As a result, I was charged over $1,000 in roaming fees, which I completely un

Old show are being recorded as new because they are on different channels now. They were originally scheduled from the channel but now from a different channel. Also, dvr is cutting off last minute of so of show

i live in ct. and these channels are available in hd,but you still have them in sd.they are : - wcbs 2 new york,nbc new york,wabc 7 new york,laff tv,heroes and icons(h&i),comet,charge,cozi,catchy comedy,get tv,antenna tv,start tv,fanduel,rewind tv,hsn 2,hbo comedy,hbo drama,the movie channel xtra,sh

Can I trust this email? Was this sent by comcast?