Two phone lines

I have two phone lines (networks) and neither are working. Need help getting phone lines in both phones set up.

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XfinityJorge

Official Employee

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2.3K Messages

3 months ago

user_i7fcmw Hey there! Thanks for using our Forums to contact our Xfinity Support Team. You came to the right place for help and we are here happy to work with you to get those lines activated. To get started can you send us a DM with your name and address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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user_kov9ly

Visitor

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1 Message

what is comcast's responsibility for outside phone junction box and related outside phone wiring?

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2 days ago

0

XfinityEmilyB

Official Employee

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2.1K Messages

user_kov9ly Welcome to our community forum! Thank you for reaching out so we can answer your questions about the outside phone junction box and related wiring. Our VOIP home phone service is delivered through coax wiring and powered by the internet/voice modem. Are you able to send me a picture of that junction box so I can give you the most accurate information regarding our responsibility?

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11 hours ago

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Network

user_i7fcmw

Two phone lines

XfinityJorge

user_kov9ly

XfinityEmilyB

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