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Visitor

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3 Messages

Sunday, July 6th, 2025 4:40 PM

where can I get another charger for my rewards speaker. I lost mine.

Free rewards speaker

Expert

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111.5K Messages

2 days ago

The concern is not "Home Networking" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.6K Messages

2 days ago

@user_ic71uy Thanks for bringing your question to our team. Can you tell us more about the type of speaker you have? Are you referring to a general charging cable?

Visitor

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3 Messages

whatever I received from rewards.

Official Employee

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1.6K Messages

@user_ic71uy I believe this was a Bluetooth speaker and chargers can be purchased anywhere such as Amazon, Walmart, Best Buy, Target etc. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Gold Problem Solver

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26.5K Messages

2 days ago

... charger for my rewards speaker ...

The Xfinity Rewards Bluetooth speaker didn't come with a charger (at least, mine didn't), only a USB-A to Micro USB charging cord (see page "02 Packing details" on https://forums.xfinity.com/conversations/customer-service/xfinity-rewards-bluetooth-speaker/629b757e855f616353aeb5f5?commentId=629b87a8855f616353aeb7b4). A replacement like https://www.amazon.com/Amazon-Basics-Charging-Transfer-Gold-Plated/dp/B07232M876 should work.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Visitor

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3 Messages

@BruceW​ Thank You. I will look into it.

Official Employee

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1.9K Messages

You are most welcome @user_ic71uy. We are happy to answer any questions form here. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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