Yesterday, xfinity was performing system maintenance in our area, and our connection was down for about 3 hours. When it finally came back up, i started having trouble with certain websites that use my location. I checked, and I had an IP address that located about 100 miles from where I live. 

I just signed up for xfinity and the equipment is being shipped to my new address before I move in, can I change my shipping address to my current one?

My problem is with a bombardment of phishing emails that contain attachments. This seems to be a new scam.  What they do is send emails using my email address (I am not sending these) to non-existent email addresses.  They contain attachments which I believe to be malicious.  Xfinity

I am going to be upgrading to a new modem. I don't own a smartphone.  I want to have someone from Xfinity available to help me activate it, since I won't be able to do it myself since I don't have the app.  How do I have someone at Xfinity ready to help me?The new modem is a ARRIS SURFboa

If so, how did you do it? Thanks!

Last afternoon (around 4:00 PM PST) my router unexpectedly stopped being able to communicate with my modem (see picture of router ui: https://imgur.com/a/OVzwZu5)But from my desktop, I'm able to connect to both my router and my modem without issue and can connect to the internet if I plug my desktop

Please cancel my appointment with Xfinity/Comcast tomorrow Feb 13 at 12:30 at Sarasota office on University parkway [Edit: removed personal information]

Picture distortion on CNN channel, has been going on for a month and it's getting worse.  Only happening on CNN channel.

How do i log in to find my card balance? I tried the address on the back of card and it does not work. 

Hello. I need to cancel my MLB Extra Innings subscription before it auto-renews. How would I go about doing that? Thanks for your help.

I got a new switch for some wired devices that don't have wifi and it seems like it's not working right. If I restart the switch, the devices have a connection for a few minutes and then they become unavailable. I thought maybe it was my Apple TV causing the problem but it still happens with that de

Looking to hardwire my internet throughout the house. I have the house pre-wired with Cat 6 cable. I have the XB6 modem and also looking to upgrade that to the latest. Is it as simple as connecting the Ethernet cable in the back of the modem to a router (which router to use for fastest connection?)

Modem: Netgear Nighthawk CM1200 My internet will be fine for about 10-15 minutes then the downstream light will randomly start blinking and cause interruptions in the network. This issue just started today a couple hours ago. Error logs: Time Priority Desc

A few weeks ago I went in to a xfinity store to add 2 wireless tv boxes. To my surprise when I got home I realized I was given wired boxes. After speaking to customer service and several failed attempts to activate the boxes on my end the rep activated the boxes on their side. And scheduled a servic

I've been trying to disable the Guest WiFi Hotspot but I keep getting an error 'Something has gone wrong, please try again later.'  Can someone please disable this for me on my account?

Has Xfinity come up with a fix for the stream app that stopped working on Samsung tablets last month?

Cancel my appointment for the 20th

I have received an email from "xfview@comcast.net" saying I need to confirm my email address to keep my account.Is this true, or is it SPAM?

I want to turn off my TV without turning off the TV box so I can listen to Music Choice without the TV on

I'm trying to connect my MacBook Pro to an xfinity or XFINITY WiFi hotspot while away from home. I followed Comcast's instructions here: https://www.xfinity.com/support/articles/wifi-for-mac Which point me to the following site to download a certificate, but this link appears to be broken: https: