Is xfview@comcast.net legitimate?

I have received an email from "xfview@comcast.net" saying I need to confirm my email address to keep my account.

Is this true, or is it SPAM?

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Accepted Solution

BruceW

Gold Problem Solver

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25.9K Messages

3 months ago

I have received an email from "xfview@comcast.net" saying I need to confirm my email address ...

This is phishing/fraud. "Click here or else" is a scammer classic, the "From:" address is not one that Comcast/Xfinity uses, and even if it was, "From:" addresses can be forged and cannot be trusted.

If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:

proceeding the email subject line in the list of emails
above the subject line when the email is opened.

See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.

If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site.

Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts under "Top Phishing Scams".

To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse and scroll down to the "Report Phishing Emails" section.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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tremblay50

Regular Visitor

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11 Messages

Thanks.

Interesting that the only "Xfinity verified" message I have in my inbox of a couple hundred messages is the one that notified me of your response!

I do use the report abuse functions and they work well, blocking 10-20 junk messages a day. I'll report this one, although it is interesting that it didn't trigger their system to block it.

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3 months ago

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tremblay50

Is xfview@comcast.net legitimate?

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BruceW

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