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Thank you for reaching out to our Xfinity Forum support page, @Thorkes I am truly sorry for the frustrating experiencing this has been. I would not want to pay for something that I was not supposed to. We can assist you with this. Please send us a pe

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Wrong billing Charges.

I called xfinity on July 16 2021 to resolve this issue and the agent was no help whatsoever and I requested to speak to a supervisor and she said that

Question

Hi, @user_8a28d2 Thank you so much for reaching out to our Xfinity Community forums. I am sorry to hear of the troubles you are having with our Flex equipment. Here is a great link that provides step by steps directions on how you can troubleshoot th

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ENT-22013 CODE

I've restarted my box twice to no avail. It keeps saying "that didn't go as planned." Try again and go back are my only 2 options and neither of which

Question

@irishlad215 You can sign into your account from our [Xfinity Website]( https://comca.st/2VUv5Mp) to view options in your area! Or our team would love the opportunity to assist you and look into your options as well!

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2 Comcast accounts expiring soon

I have 2 Comcast accounts, both expire in July. It is a hefty monthly nut.  Curious about new offers for Phila and Jersey shore?  Calling I

Question

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I'm truly sorry that you've had difficulty sorting our your cable boxes. You've reached the right team of experts to help you out today! Please send us a private m

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Ultra 4K cable box

How do I get an Xfinity X1 XG1v4 or Xi6 TV Box? I went to my local Xfinity store today and requested a box, but the box that they gave me was the sam

Question

Hi @maryjosunshine , we need a little more information to better assist. Almost all TV's are able to be connected to Xfinitys cable equipment, either using an HDMI cable, Coaxial cable, component cable, etc. It will all depend on the type of inputs a

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6 m ago

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Smart Tv

Why can't I hook up my smart tv to the small cable box? I have one hooked in the main cable box & I want to use another in the other room with the

Question

Helllo @user_5e69fc , thanks for reaching out on our forums. =] We can help out--and schedule a tech as needed of course. Have you recently moved your Xfinity Home touchscreen or modem by chance?

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Xfinity Home Touch Screen Controller keeps beeping, warning of "interference."

We’ve had Xfinity Home security for over five years. Unfortunately, during the past two years the Touch Screen Controller has been intermittently beep

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