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UPDATED: Free This Week - February 26 to March 3

​​​​​​​​​​Finding what to watch just got freer with Xfinity’s “Free this Week” experience — another way Xfinity gives our customers more to love in entertainment.​​​​​​​​​​ ​​​​​​​​​​ ​​​​​​​​​​ ​​​​​​​​​​Check back every Monday this year to explore highlighted movies, shows,

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ANSWERED: What is Advanced Security on the Go?

​ ​ ​Using Advanced Security on the Go​ ​ ​ Advanced Security on the go: Is available to xFi Complete customers through the Xfinity app. Provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-

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2022 Olympic Winter Games

Comcast is proud to bring you all the excitement and inspiration of the Winter Games through a new, simplified viewing experience available across our entertainment platforms.   Available on Xfinity X1, Xfinity Flex, and XClass TV, the experience will feature a comprehensive Olympics hub makin

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ANSWERED: How to Pay Your Bill Using Apple Pay?

How to Pay Your Bill Using Apple Pay You can now pay your bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add a credit or debit card to your Apple Wallet.To learn about device compatibility and how to set up and use Apple Pay, v

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ANSWERED: Where to find the SEC Network or the SEC alternate channel(s) in your area?

Two of ESPN’s streaming networks are available on Xfinity X1 and Flex! ESPN3 and SEC+ let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball and more. Xfinity X1 TV Boxes a

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio is now available on your Xfinity X1 TV Box!The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more.To use the iHeartRadio

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ANSWERED: Obtén tu menú X1 en español (How to get your X1 menu in Spanish)

Cambio del idioma del menú de X1 a través del menú de Configuración To get to Menu Language Settings: Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control

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ANSWERED: What is Xfinity Home?

Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that plays nicely

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ANSWERED: How to filter the On Demand Menu on X1

In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter Your X1 On Demand Menu Press the xfinity button on your remote. Use the right arrow or left arrow b

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ANSWERED: How to access the Xfinity app

Using the Xfinity app You can download the latest version from Apple App Store or Google Play. Eligibility The Xfinity app is available for all Xfinity Voice, TV, Mobile, and Internet customers (not including Xfinity Prepaid Internet service). Depending on the line of service, gateway model

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ANSWERED: How to pair an Xfinity Camera from the Touchscreen

What you'll need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pair a camera The Xfinity Home touchscreen provides guided steps to help you pair and install a

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ANSWERED: Thermostat Scheduling Available in the Xfinity Home App

Learn how to use the Xfinity Home app to add, change or disable the Thermostat schedules that automatically keep your home temperature just where you want it. Have a Carrier Cor, ecobee or Nest Thermostat? Xfinity Home Thermostat schedules don't work with Works with Xfinity Thermostats, but you ca

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ANSWERED: Comcast's Terabyte Internet Data Usage Plan

Question How does the Xfinity Internet Data Usage Plan work? Answer   Plan overview Xfinity Internet  comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if

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ANSWERED: How to fix Cannot Log Into Xfinity Mobile--Primary User Issue?

***Created by our Community Users*** Issue:   Cannot Log Into Xfinity Mobile--Primary User Issue  I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sig

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ANSWERED: How to simplify your Xfinity WiFi

​Xfinity xFi Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network – for the ultimate connected experience. Earlier generations of xFi Gateways are "dual-band," meaning that they broadcast two separate radio ban

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ANSWERED: How to change your Comcast billing date

Question How do I change my Comcast billing date?     Answer     How to move your bill's monthly due date Are you an Xfinity Home, Xfinity Internet, Xfinity TV, and/or Xfinity Voice customer and need to change the monthly due date for your bill? You can do so online from y

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ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box

​Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.. Access the self-help screen To access the Self Help screen: Press the Menu button on your remote control

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ANSWERED: How to improve your Xfinity Wifi

​Many factors can impact WiFi connectivity in your home. For improved WiFi performance, try the following strategies. Run a Full Network Test If you have an xFi Gateway, you can use the Xfinity app to run a full network test to detect and troubleshoot connectivity issues. The full network test ch

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ANSWERED: How to get help with your Xfinity Visa Card rebate

***Created by our Community Experts*** If you are eligible for a rewards card, check the status here: https://xfinityincentivetracker.com/   Use your account number, it will show a time line that tells you how close you are to receiving your rebate.   If for some reason t

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ANSWERED: Port Forwarding Primer

​***Created by our Community Users***​ ​ ​ ​ ​ ​We see many questions in the forums regarding port forwarding, so I have put together a primer to try to help those who are new to the concept.​ ​ ​ ​WARNING:​​ Port Forwarding exposes devices on your LAN to the Internet. If you DO NOT N

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