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4 day outage
I have had an outage for 4 days now with no updates from Xfinity. The severe weather was on 9/3/26. It has been sunny and 80 degrees from 9/4/26 until today 9/6/26. Why can't anyone tell us what is happening and why after 4 days we still have no service?
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Customer Service
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4 digit channels
Even though I added the 4 digits channels to my favorite list when I set the guide to favorite it doesn't bring them just the 3 digits ones same thing happens with the voice command. Is there a way other than setvthe guide to all channels and to bringvthe 4 digit channels including with the voice co
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Channels and Programming
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Yellowstone season 4
I bought the whole season 4 at $17.99 and i am trying to watch episode 8 and it tells me I need to buy the episode????
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Customer Service
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Non-working box for 4 weeks
I have a box that hasn't been working for 4 weeks I've been calling for 4 weeks to try to speak to a person I have taken my box to the Comcast store and they say they don't have anymore of those boxes so I had to call customer service I've been requesting for 4 weeks for someone to call me and I kee
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Xfinity Stream App
4 Phones stuck in SOS - 4 agents deleted no sims please help
Have 4 phones all went sos 3 agents later (after telling them to escalate) 2 phones with sims deleted and now wont reinstall. 4 phones no service. I rely on my phone for dispatch.
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Customer Service
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6th Outage in 4 Days
Our neighborhood has lost internet for the 6th time over the course of 4 days at random hours.
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Your Home Network
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Contract ends in 4 days
My contract ends in 4 days. I would like to renew but at a lower price. Any help would be appreciated.
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Billing
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Samsung Galaxy watch 4 lte
Is it possible to activate the Samsung Galaxy watch 4 lte on Xfinity mobile? I have the Note 20 Ultra on Xfinity mobile.
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Plan
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Channel 4 (804) breaks up
For several weeks Channel 4 (WCCO) picture and sound breaks up. No other channel exhibits the problem. Resetting the modem and box has not helped.
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Channels and Programming
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continues problems with 4 k boxes
Purchased Sony A90j 4k HDR TV . Xfinity 4 k boxes (replaced 4 boxes so far within a month) signal is on and off all the time. Xfinity checked all in house and outside connection and signal strength- all good.We are tired of calling 800 support and tech visits(3 on site visits by tech) without resolu
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Non-X1 Service
Missing emails going on 4 months
I sent an email between 4 p.m. and 5 p.m. today. It is nowhere to be found. It is not in my "sent" email. It is not in Drafts, Spam or Trash. This keeps happening to me; it has been an ongoing issue for at least 4 months. What is going on??? MORE IMPORTANTLY, HOW CAN I RETRIEVE THE EMAIL I SENT EARL
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Closed
Problem with 4 digit code for xumo
I need help to find 4 digit code to confirm my pin
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Customer Service
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Can't watch purchased season 4 of Yellowstone
I purchased season 4 of Yellowstone and episode 4 is not showing. Called Xfinity several times with no clear answer, except that the show Yellowstone has an outage. This sounds made up to me . I've never heard of such a thing as one tv show episode outage. Went through all the [Edit - language] to n
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On Demand
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IPv6 stopped working about 4 months ago
IPv6 stopped working for me spontaneously about 4 months ago. No change occurred in my equipment or use of the service. Please help.
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Your Home Network
when will xfinity support docsis 4 in cary il
Just a question on docsis 4 availability
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Your Home Network
Getting refunded for 4 days
I'm having trouble getting refunded for the 4 days I did not have Xfinity Until Today we're Technician came and fixed it I inquired everywhere but no response Yesterday I was an hour waiting for an agent from Comcast on the phone. Marita [Edited: "Personal Information"]
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Billing
4 Digit PIN looking to switch TO Xfinity
I am trying to switch from MINT mobile to Xfinity. I am in some kind of awful limbo where Xfinity has given me a "temporary"number until my number is ported over. I have/had MINT which only gives a 4 digit pin to port my number. I spoke to about 4 reps for almost 4 hours and nobody can figure out ho
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Customer Service
