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eSIM question
Hi! With the new eSIM technology, how do I switch from android to iPhone as I wish? In other words, currently I have an iPhone 13 and I use the same SIM card between my iPhone 13 and my Samsung Fold 3 whenever I wish to use either. How can I do that with eSIM?
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Devices
Accepted Solution
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"SIM Pairing"
Somehow, as I was attempting to transfer service from my old Pixel 6 to my new Pixel 9, I apparently mistakenly managed to pair the two eSIMs in my new phone. My Devices page for my new phone includes this: "SIM pairing complete. GARY's SIM is now paired with a different device. All network-related
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Devices
Accepted Solution
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sim card delivery estimation
Hi team, i requested a new sim card on 23rd December 2024. It said it will arrive within 5-7 business days. Still i haven't received sim card shipment details. When will my sim card arrive? I haven't got any order confirmation message after requesting for a new SIM card
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Network
Google Pixel 9, SIM to eSIM
I have a physical SIM Card in my Pixel right now. Xfinity support agents say that the number associated with the SIM is already an eSIM, and using a QR code to add an eSIM says the eSIM is already added to another phone. This isn't the case. How can I convert this physical SIM to eSIM and stop using
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Plan
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Dual sim
I have an iPhone 14 with dual sim function. I have a UK 02 sim (physical sim) which I need to keep active (I'm British living 50% time in USA) 02 uses TMobile as its network in USA. I want to add an Xfinity eSim to the same phone but I'm told that the Xfinity eSim will scramble my UK service whilst
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Network
eSIM
I want an eSIM. I just request it but now the app says is not available
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Customer Service
SIM
Have an old phone from when I was with xfinity - I moved to verizon but gave the phone to an employee. I wiped it but he was told the SIM card was locked. How do I unlock it?
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Devices
eSIM needed
My previous carrier was Mint. Used eSIM with them because my phone does not pick SIM cards. Switched to Xfinity using same number but physical card doesn’t work either. Need to switch to eSIM but I cannot even call since I have no signal. Need help but the app has nothing that says eSIM.
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Customer Service
Closed
No SIM
Today, out of nowhere my phone threw an error that it has no SIM. it's an ESIM and has worked for 2 years. Now when I go online to try and download the SIM it's showing a different IPhone has my SIM even though it recognizes that I'm on the website on the phone that I have been using all this time.
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Devices
SIM card
I just received a phone but need the SIM card. it is not in the box
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Customer Service
Dual Sim Scam
I was marketed a phone that was dual sim. As I have two sims I use, I was interested. The agent, throughout the entire conversation, never ONCE mentioned that the second sim would need to wait for 2 years until the phone was paid off! Never once. I asked to ensure the phone has a micro SIM port, tha
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Customer Service
No SIM card no service
I was going to transition to xfinity mobile. I was told my service wouldn’t be interrupted and wouldn’t be charged until I received the new SIM cards and activated them. The SIM cards never came and now I am out of the country with no SIM cards and no cell service. What do I do now?
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Devices