New Poster
•
2 Messages
Channel 4 (804) breaks up
For several weeks Channel 4 (WCCO) picture and sound breaks up. No other channel exhibits the problem. Resetting the modem and box has not helped.
New Poster
•
2 Messages
For several weeks Channel 4 (WCCO) picture and sound breaks up. No other channel exhibits the problem. Resetting the modem and box has not helped.
XfinityRaf
Official Employee
•
475 Messages
1 year ago
Thanks for reaching out to us to report your channel issue.
Could you please send our team a direct message with your full name and full address?
Our team can most definitely take a further look at this issue.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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