Hey there, user_u3i9lz, thanks for reaching out over the community forums! Sorry to hear you're running into issues activating your Xumo box! The 4-digit code should be the last four numbers of the primary phone number associated with your account. You can find all the steps to activate your Xumo box on our support page covering the Xumo Stream Box activation process. If the 4-digit code doesn't line up with the last four numbers of the phone number you enter, you can check to make sure the phone number is correct by logging into the Xfinity Account Settings page. Please let us know if that helps, or if you need further assistance! We'll be here for you!
XfinitySean
Official Employee
•
530 Messages
2 hours ago
Hey there, user_u3i9lz, thanks for reaching out over the community forums! Sorry to hear you're running into issues activating your Xumo box! The 4-digit code should be the last four numbers of the primary phone number associated with your account. You can find all the steps to activate your Xumo box on our support page covering the Xumo Stream Box activation process.
If the 4-digit code doesn't line up with the last four numbers of the phone number you enter, you can check to make sure the phone number is correct by logging into the Xfinity Account Settings page.
Please let us know if that helps, or if you need further assistance! We'll be here for you!
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