I would like to refund a payment scheduled. I mistakenly used the feature. It would be preferred to be a refund instead of a monthly credit.

I have been having an issue with extremely large ping spikes when playing various online games via Ethernet to my PC. I have been experiencing this since about mid Feb. The issue was intermittent and what appeared to be random when it started. Currently it is happening with the highest severity ever

I need old cable lines removed from my house so I can cut down the trees around them and get rid of the around them.

Number for down lines could you send me please [Edited: "Personal Information"]

Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available.  My iPad is updated to newest system.

Xfinity app isn’t showing the “ Wifi “ and “ Services “ tab after upgrading to the white xFi gateway

I have an Xfi Gateway and am trying to connect 3 Unifi 6Pro Access points with a cloud key. I was able to set up the access points and everything was working fine. After this initial set up the access points do not work for more than maybe 30 minutes a day. I have gone through this process many time

Hi! All of a sudden my comcast.net email is no longer accessible through Thunderbird--it claims I'm not using the correct password, even though none of the settings have changed. I can still access my email through webmail, using the same password. What's happened?

The 1-800-XFINITY number goes in circles. It said “you can speak to a live agent at any time” then would not transfer me to a live agent. Absolutely abysmal customer service. Xfinity assistant is even worse. I had an appointment set up for a technician visit, confirmed the visit, then get a message

Here’s a revised version of your review that maintains a professional tone while amplifying your anger and frustration: Xfinity’s Customer Service is an Absolute Disaster Dealing with Xfinity has been one of the most frustrating customer service experiences of my life. Your so-called “support” sys

i am unable to check my email. i click on the link and it just keeps taking me in a loop

My Xfinity TV plan says I have access to Peacock Premium. I’ve tried to activation link and it says it is active. But when I go to Peacock, and try to login, it asked me to select a plan. I need help.

I work at { Edit personal information} we have an internet outage still

I have a new modem and no dial tone on my phone.

How do I cancel my home security and voice service? I am unable to cancel these by myself online.

When will Xfinity push the Samsung One UI 7 update to customers? I still have not received my Feb secrurity update for my S23. It was reported that Samsung released the 1 UI7 update to Xfinity on April 25. My phone is unlocked.

New installment payment plan for past due balance of $397

Hola, He llamado varias veces al servicio al cliente y he tratado de realizar mi registro de exención de impuestos sin éxito. Por favor alguien podría ayudarme, como lo hago.  Gracias saludos,  Paola

Hello, I’m trying to enroll in the Seasonal Convenience Plan, but the website only gives me the $20/month Seasonal Internet Access Plan (20 Mbps). I do not want Internet access while I’m away — I only want the basic Seasonal Convenience Plan at $8/month, with no Internet. Can you please help me s

Hi! I recently took my working cable box from the bedroom to the guest room. Unfortunately, the cable box does not work there (it was working perfectly in the bedroom). After spending a few hours with agents trying to get it to work, it was determined that there is likely faulty equipment in the wa