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Temporarily blacklisted IP

I have been unable to get my Comcast email with the Apple Mail app on my MacBook, iPhone and iPad. When I click on the account, I get a message - "Temporarily Blacklisted IP Address-Try Again Later." The problem started yesterday and is still continuing. I did not make any changes on my devices. I

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smart resume don't work

my smart resume worked just fine until july 12, 2023 when my whole system went down and they replaced my splitter. after that when you fast foward commercials it stops on the blue bar, but there are 3 more commercials before the program starts.  this happens now on all channels.  had 2 te

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Xfinity price increase

I see my bill is increasing every billing, was hoping for any promotion for old customers that can help with billing, have used my veterans one time discount and not available for the senior discount, I may need to look for a new provider.  

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WAN IPV4 address on Xfinity app doesn’t match my actual WAN IPV4

My router is XB8-TOn the Xfinity App under advanced settings it shows my WAN IPV4 address, however on the routers gui, via the admin menu it shows a different WAN IPV4 number. They should be the same and we’re the same in the past. On my computers when connected to the network it shows my wan IPv4

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Loud fan

Box is very loud fan is there a replacement I can get to shut this down

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Internet charge

Hi, why am I being charged $45 this month for internet? It should be $35. Also an agent was supposed to credit my account $100 but only $60 went through. He said the other $40 would be there in 24 hours but it never was. Feel free to look at my chat history.

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New promotion

Hi, my xfinity bill is increasing almost 2x as the 24 months offer ends this month. Do you have new promotion for a better price?

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Using Free Peacock Premium From Comcast Means You Can't Upgrade to Ad-Free Premium Plus

Finally received a banner for Free Peacock Premium and was able to initiate the benefit on Peacock successfully. I know I'm one of the few.  But I wouldn't be so quick to jump on that offer if you would like Ad-Free Peacock Premium Plus.  Because once you've signed up for Peacock Premium

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biling

I have a charge of 15.00 for internet equipment & would like to know what for & also regional sports fee of 10.90 & I don't watch sports

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Gateway has yet to be delivered

I ordered an Xfinity Gateway over a week ago for internet connectivity, and I still have not even received a confirmation email that the device was coming to my address. However, they're still charging me as if it has already been delivered. Worst service ever.

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Intermittent loss of upload speeds

Hello. We have had comcast internet at our home for about 3 years now.  The first 2ish years or so were almost perfect, minus one bad router situation that was quickly resolved.  However, for the last 13 months and counting, we have been having bad intermittent issues.  The primary p

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MSG 2023-24

Still can't reach agreement with msg? It is beyond a travesty that our local cable company cannot provide programming for four local professional sports teams for going on three years now. What's worse is that you provide no information regarding another upcoming season which will be another lost se

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Playback screen size reduced

I use Xfinity stream on Apple TVOS. Watching live television, I am able to fully view the stream on my television.  Issue:  when viewing a recording, the playback reduces the size to 3/4 of my screen size with black margin around.  I attempted to go into setting to see if there is a

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I Don't Want X1

The cable TV box xfinity gave me a few months ago stopped delivering Video On Demand a few days ago. They want me to replace it (for free) with a new box that will deliver VOD but is controlled by the X1 user interface, which I find unusable. Does anyone know a solution perhaps using a cable box fro

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Boxes

I need 2 small boxes for 2 tvs

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Fox local station no longer available in memphis, am i still paying for it?

As my local FOX station and XFINITY have not reached a deal, XFINITY subscribers in MEMPHIS  no longer have access to local FOX WHBQ station.  This means having to figure out other ways to watch their College football and NFL football broadcasts.  Will Memphis subscribers see any red

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1.3K

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Cancelled Service- Internet never worked

Four times technicians were sent to instal my internet. It never worked properly and I was paying for the highest speed. I was patient for two weeks to have it connected and figured out. Not only did the internet not work but after I had cancelled the service that I never received I was charged $247

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Fox KAYU Spokane

It’s extremely frustrating to pay lots of $$$ for a cable service and not have access stations. We are avid, sports, and football fans, and for this contract to expire in the fall is extremely inconvenient. We are seriously considering ending our agreement with Xfinity if this is not resolved in a r

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Soon to lose some promo discounts

Is there someone here who could extend me a DM invite so I can find out if there are any promos available? Thanks for any help.

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ACA

I meet the criteria for the ACA program. I can’t seem to apply on my phone which is the only way I can connect to the internet. My husband is ill, lost most of a job that only added $1200 a year to our only other source of income which is monthly SSI. We are 69 and 72 years old. We can not afford t

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