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Lost ethernet connection to tv

I have been using an ethernet connection on xfinity modem to my Samsung QN90B for months. Now it won't see it. Connected tv to a voip ethernet box connected to the xfinity modem and it works. Did a tv reset, modem reset and a new cable. Any ideas? Wi-Fi works.

Question

 • Your Home Network

30

2

0

Xfinity stream app sound issues

I use roku streaming stick+ on 3 tv's. On one tv the sound drops very low or goes silent, on another tv it goes very loud or sounds robotic with weird sounds over it. The third tv also drops volume. I can fix it by changing channels and then going back to what I was watching. I have checked for upda

Question

 • Xfinity Stream App

60

3

0

Xfinity

Having trouble signing into my account

Question

 • Sign-In and Account Management

12

1

0

Accepted Solution

download program to tablet's SD drive

Is there a way to download a TV program to android tablet's SD drive? If not directly, can it be moved?

Question

 • Xfinity Mobile

107

1

0

Data usage quandary

On Nov 18th I was notified I had used 90% of my data. So I stopped using the tv at that point.  Then 100% a few days later.  Now I'm at $70 over my normal bill and it looks like I'm using 50gigs a day.  No tv.  Only me.  Changed my password yesterday- still have half the de

Question

 • Your Home Network

37

3

0

Xfinity Mobile Gift card expired - how to get replacement card

Xfinity Mobile Gift card expired - how to get replacement card. Please help. It has $300 balance

Question

 • Xfinity Mobile

11

1

0

I am getting err TVAPP-00251

I am trying to login to xfinity stream from my iphone 13 Pro Max which was working great until I updated my iphone ios 16.1.1

Question

 • Xfinity Mobile

7

0

0

Echo Dot

I am unable to connect my Echo devices to xfinity Gateway. I have been working with both Amazon and xfinity support for solutions. None have worked. An xfinity agent required that I purchase a new Echo device before proceeding. I did that. The new device would not connect as well. The next agent ass

Question

 • Your Home Network

8

0

0

Buried cable cut

I have been without internet service for four days now. I inspected the buried cable in my yard and noticed it has been cut. How do I schedule Comcast to come out and repair the damaged line?

Question

 • Customer Service

21

2

0

Program information

Not seeing any program information. All I see is TO BE ANNOUNCED for every channel.

Question

 • Channels and Programming

13

1

0

Accepted Solution

Making a complaint

Does anyone have a physical address to send a written complaint to Xfinity mobile? I worked for Verizon in corporate (marketing) and after less than four weeks I am fed up with how Xfinity structures its admin side. Things like -not nothing customers which stores are partner stores and which are

Question

 • Xfinity Mobile

128

2

Chicago Bulls recording problem

I set a 3 hour recording (NBC Chicago 200) of the Bulls game last night.  About 75 minutes in, the recording just stopped and kicked me out.  Every other program I had recorded before and after were OK.  If something happened around that time to interrupt the recording, shouldn't th

Question

 • X1

28

1

0

How can I download Xfinity Mobile pdf statements

I have seen this issue being raised many times on this forum. So to clarify my request and avoid copy/paste answers that are irrelevant: 1. This is for reimbursement purpose, so I need the account holder name, billing address and account number on the statement. I know there is some "instruction"

Question

 • Xfinity Mobile

20

1

0

If anyone is not getting any solutions, contact the FCC directly through this link

https://consumercomplaints.fcc.gov/hc/en-us

Question

 • Xfinity Mobile

11

0

0

Not getting a $10 discount for my internet after having active mobile plan

I had my internet service feb this year and The customer service offer that if get a mobile plan for as low as $15 I will get additional $10 off on my internet which I did however That discount never applied on my internet called customer service for the internet advised we need to call mobile Xfini

Question

 • Xfinity Mobile

598

11

Internet frequently down or unusuable

Our internet has been very chaotic ever since we got our xfinity modem installed on 11/22. Sometimes it's down for a few hours, sometimes down for most of a day, sometimes down for a few minutes and then up for a few minutes. Sometimes it works fine for a whole day. We also see a variety of symptoms

Question

 • Your Home Network

14

0

0

Oops…Unfortunately this feature is not working.

I had sound and picture. Used voice command and got this”Oops…” message. Now that message won’t leave the screen. Have sound for various channels; can’t get any picture. Help!

Question

 • Customer Service

1.8K

4

porting new number

if I get TracFone with its own number unlocked can I port it to Xfinity to get a new phone deal

Question

 • Xfinity Mobile

20

2

0

Can't reconnect to Xfinity chat

It says it appears that you already have a chat in progress when I try to reconnect to the agent who was helping me I accidentally exited the window

Question

 • Customer Service

39

3

0

Pinned

Activating iPhones in SOS Mode

We’re aware some customers are having difficulty activating or using their new iPhone 14, iPhone 13, or iPhone SE 3rd generation. If you have one of these devices and you’re seeing “SOS” in the status bar on your device, you may need to set up your eSIM to get your device to

Question

 • Xfinity Mobile

9.7K

52

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