What You'll Need Xfinity Home The complete kit for the camera you want to install Access to your security router or gateway device Access to your touchscreen Your Master Keypad Code DifficultyMedium Pairing a Camera The Xfinity Home touchscreen provides guided steps to help you pair and instal

When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any inconvenience. Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving t

​ ​ ​Activate the Xfinity Stream App on LG, Samsung, and Xumo Smart TVs​ ​ ​​ ​ ​ ​ ​Note: Your Xfinity TV and Internet services must be installed prior to using the Xfinity Stream App on your Smart TV. For information about the Xfinity Stream app on other Smart TVs, see: Watch Xfinity Stream on A

​ ​ ​Using Advanced Security on the Go​ ​ ​ ​ ​ ​ Advanced Security on the go is available to xFi Complete customers through the Xfinity app and provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for

​ ​ ​Question​ ​ ​ ​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​If you have the S0A00 error message i

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Where can I get a local printable Xfinity channel lineup?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​You can get a copy of your lineup online at ​​https://www.xfinity.com/learn/channel-lineup​​ or ​​ht

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​Can I buy my own DVR or cable box?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​CableCARDs We support CableCARD-compatible retail devices, such as TiVo, SiliconDust (HD Homerun Prime), Ceton (InfiniTV), Samsung (Smart Media Player) and Hauppauge.  What

​Activate the Xfinity Stream App on Roku Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X Roku Streaming Media Players: Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X)

​X1 Overview and User Guide​ ​ ​ ​Xfinity X1 is simply extraordinary!​ ​ ​ ​ ​ ​ ​ ​ ​ ​ What is X1? X1 delivers the simplest, fastest and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! Wi

​ ​ ​ The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E and

​ ​ ​ ​ ​ ​ ​ ​ What's MLB EXTRA INNINGS? Catch out-of-market games with MLB EXTRA INNINGS. Get live scores and advanced stats right on your TV with Xfinity X1 along with access toMLB.TVto stream every out-of-market game live or On Demand on your favorite devices. What You'll Need You'll need the

​Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.​​ ​ ​ ​ ​ ​ ​Access the Self Help Screen​ ​ ​ ​To access the Self Help screen:​ ​ ​ ​ ​ ​Press the​​ ​​Men

The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have di

​ ​ ​How To Pair and Program Your Xfinity Voice Remote​ ​ ​ ​​You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. ​ ​ ​ ​If you have Xfinity X1 or Xfinity Flex, follow these steps to pair the remote wit

Watch your favorite Amazon original content, including The Marvelous Mrs. Maisel, The Man in the High Castle and The Grand Tour, along with the full Prime Video library — directly on your X1 or Flex streaming TV Box with Amazon Prime Video. To access the Prime Video app on

​​​​Xfinity Stream Portal Minimum System Requirements​ ​ ​ ​ ​ ​Windows PC Requirements​ ​ ​ ​If you access the Xfinity Stream portal on a Windows PC, your PC must meet the following minimum requirements.​ ​ ​ ​Hardware​ ​ ​ ​ ​ ​3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor​ ​ ​ ​128

​ ​***Created by our Community Users*** ​ ​ ​Pixelation, audio-video dropout issues and One Moment Please on-screen messages are almost always related to local or individual signal or connection issues. The issue can occur on a single channel or multiple channels due to the frequency or frequen

​Troubleshooting Steps Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper l

​ ​ ​ ​ ​ Movies Anywhere, lets you watch movies you purchased from a variety of retailers on a single, shared playback service. Current retailers include iTunes, Google Play, Microsoft, Vudu, FandangoNOW, Amazon, Verizon Fios, DirecTV and Xfinity.With Xfinity, you can purchase content from Xfi

​​​The ESPN app on Xfinity X1 TV Boxes and Flex streaming TV Boxes offers live and On Demand content from ESPN, ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels.​​​ ​​​You can also subscribe separately to ESPN+ and view content in the ESPN app on X1 and Flex. ESPN+ offers s