Xfinity Support's profile

Official Employee

 • 

69 Messages

Friday, October 11th, 2024 7:38 PM

Comcast Previews New Multiview Experience on Xfinity X1

Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen

 

Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, football and playoff baseball, together on the same screen.

 

“Xfinity has always been the best place for live sports, and with new features like Odds Zone and enhanced 4K, it’s only getting better,” said Vito Forlenza, Vice President, Sports Entertainment. Comcast. “And now, with this early preview of multiview on X1, we can show customers a little bit of what’s to come in terms of future sports viewing innovations, all while making it easy for them to keep up with two of October’s most exciting events. We can’t wait to see how they respond and look forward to bringing more multiview experiences to them in the future.”

 

 

 

During the preview, Xfinity X1 customers can watch up to three live events at the same time, supporting two key scenarios:

 

Football Sunday: Customers can watch Sunday’s locally airing NFL games side-by-side on the same screen – no need to flip between channels to follow both games. Customers with NFL Redzone as part of their TV package will see a third mosaic featuring RedZone’s whip-around coverage alongside their local games, giving them a simple way to follow all the action happening across the league both locally and nationally.

 

Primetime Football & Playoff Baseball: With MLB baseball playoffs in full swing throughout October, customers won’t need to choose between watching a pivotal inning or the final two minutes. During the preview, they can also enjoy side-by-side coverage of NFL games and playoff baseball within the multiview experience, and never miss a major moment.

 

X1 customers with eligible devices can launch the multiview preview by saying “multiview” into their voice remote, or by finding it within the comprehensive sports destination on X1. Once in the multiview experience, customers can toggle between channels to switch audio and select any of the games to jump into full screen mode. During the preview, availability of multiview options could vary by market.

 

Xfinity plans to continue innovating its multiview experience, such as adding the ability to watch up to four live events at the same time, increasing the number of sports available, bringing the feature to more devices, and letting customers build their own multiview experience. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Frequent Visitor

 • 

23 Messages

2 months ago

Is there a way to rearrange the games on the multiview? 

Frequent Visitor

 • 

8 Messages

2 months ago

Looking forward to the user’s full control of what we want to watch.

Official Employee

 • 

1.1K Messages

@ajanowitz

This is a great question. At this time the initial phase does not include multi-view customizations. I can share your feedback as this is a great suggestion to have. 

Also you can share feedback through our Xfinity App as well.

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Frequent Visitor

 • 

8 Messages

It would have been nice to watch the hockey game and baseball playoffs tonight in Multiview.

(edited)

Official Employee

 • 

1.8K Messages

 

MABirdwatcher Thanks for your comment. What specific issues were you experiencing with the games? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 Messages

1 month ago

What does Comcast consider an "eligible device"? Also, why is Multiview only available with NFL games?  This would be much more useful on Saturdays when College Football literally has 10 different games being broadcast from noon until midnight! 

Official Employee

 • 

1.8K Messages

 

Thanks for your comment and feedback, user_c3zape. We welcome any recommendations that can help improve our customer experience. I will make sure to pass this feedback along. To answer your device question, customers with a Popular TV package and above, X1, and a compatible device Xi6 and XG1v4 TV boxes can enjoy this feature during select Multiview programming windows. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

compatible device Xi6 and XG1v4?

I would like to replace an X1 secondary box with a device that connects via cable not a wireless connection 

Is there a cable connected box that supports multiview available now or future release? 

Official Employee

 • 

1.6K Messages

 

countyline Thank you so much for asking about replacement box options. Currently, Multiview is an option only supported on our 4k box that would be limited to the Xi6 box as a secondary box option, which is wireless, and the 4k DVR XG1v4. At this time we do not have any news about any other box besides the 4k DVR XG1v4 with wired connections becoming available. You can have more than one DVR box at an extra cost if needed so you can utilize the hardwired connection with an additional XG1v4. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Contributor

 • 

28 Messages

1 month ago

How many tuners do the new multiview DVR's have and how does multiview affect the number of programs you can record simultaneously?

Contributor

 • 

137 Messages

@paulmatlin​ excellent question

Contributor

 • 

235 Messages

1 month ago

Watched the NFL Monday night football game and World Series game on Monday with Multiview App works better with 2 events or pictures on one screen.

Visitor

 • 

1 Message

27 days ago

Do it cost any Xtra for a person with Xfinity 

Official Employee

 • 

1.9K Messages

 

shobra, Hi there! Thanks for reaching out. Would you mind sharing some more insight on about your question? Are wanting to know if it costs per person to watch 3 live events at the same time?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

 • 

3 Messages

17 days ago

It’s neat.  Hoping a fourth stream with customization of the layout will be coming. This could make college football Saturday’s epic. 

1 Message

16 days ago

Is there an easy way to switch back from full-screen view back to Multiview or switch from one game to the other in full-screen view other than restarting Multiview through the voice command?

Official Employee

 • 

2.8K Messages

@user_5f0pj6 That is a fantastic question! At this time the only option to access Multiview is by using the voice remote. You can learn more about Multiview by clicking this link.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

10 days ago

We should be able to select what programs we want to watch in "Multi view". I may not care to watch what Xfinity selects for me. 

1 Message

2 days ago

My multi view is showing the CBS Game, Redzone and the news on Fox. There is no NFL game on Fox, yet the multi view is showing 3 screens.

forum icon

New to the Community?

Start Here