Three times in a row when we set up an order for new construction service, you cancelled the appointments. Then you intentionally missed when the trench was open to install the line(s), nothing but [Edited: "Profanity"] and the run around from your staff on the phones and in person in the stores. On

I’m getting this channel is temporarily unavailable on all my TVs please help me

How do I watch on the streaming app a channel horizontal

I need to acces my hotspot profile

Recently my xFi pods are not activating the ethernet port unless the plugged-in device is my computer. For years I have had a NAS plugged into it and now I cannot access without first plugging in my computer and browsing the Internet.  That seems to activate the port and allows me to connect o

We had Comcast come out to our house about this time last year. The home is new construction so less than a year old. The worker told us he could not run a line under the road so had to drill into our brand new siding and use a hanger to hang the line in the air. He then proceeded (without our perm

Would like to order the XB8. I am a long time Platinum member.

I reactivated my tv service after cancelling it and returning all my tv equipment. When I reactivated, I ordered one main x1 4k box with a coax connection and one wireless x1 device.  I received 2 x1 wireless devices which I then had to return to the store.  The rep there (Vernon hills, I

Hi, I have been having the XG1v4-A cable box for a year but in the last few weeks I can no longer activate on-demand - pressing Xfinity on-demand button on the remote or trying to show some on-demand item from the mobile app will cause the XG1v4-A to crash and do a full restart - I'm curious to k

I have been watching shows on my tv via summer of free AMC+ since yesterday and I finished 5 of 8 episodes in a series and now it’s telling me to subscribe. I tried other series and it’s saying that on some but not others. Frustrating! And I did reset the box.

One of my TV's HBOMax app won't load. This is a recent issue. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. All the other apps load and all the apps, including HBOMax, work on my 2 other TV's. I tried all the other suggested troubleshooting

Hello I keep getting error code apps-04154 when I try to watch the mlb app it always worked before until I got the new x1 box  need help 

I cannot get my child’s XBOX to unpause. When I click on it keeps saying it can’t be paused at this time try later.

New user, trying to set up email, getting the message: Error Mail server denies access.

I called and placed the order two days ago, and I even paid $30 to have it overnighted. Much to my surprise when I got home today I eagerly open the box and upon inspection it looked just like the xb7 that I have already. And I looked at the back and the model matched to the XB7. I called and was to

Channel 901, WNBC, broadcast News from NY during standard News times. "News4NY." This has now been replaced by channel 10 Philadelphia news! I spent an hour on the phone today, and they told me they are having a problem here in the Northeast with it. Please explain and when this will be fixed

UPS said that my flex box had arrived but I never got the package.

The other day Court TV was showing a game show even though the menu still called it Court TV. That resolved after a couple hours. Now today the channel has been replaced with grit TV. I've seen old forums so I'm sure the answer is going to be that my local affiliate is to blame because this seems to

Dropped internet connections have been more frequent lately, is it my SB6183 or Xfinity? It is the summer, our electricity is quite stable, no outages or flickering lights. But I can't say that's true for all areas in NJ. Could this be the culprit? When the internet does drop out I do txt Xfinit

I've been waiting for $200, $50, and $75 rewards prepaid cards since 11/2021. I was finally given a FedEx tracking # on 6/28 by one of your chat agents, and that they would arrive on 7/1 at 8PM. They have not even shipped yet.