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user_kplw54
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Wednesday, June 4th, 2025 4:08 PM

New updated app won't let me in

I went to log in my Xfinity app it said I needed to update. I pressed the button to update sent me to open app. I pressed the button. It sent me back to update app

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16 hours ago

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XfinityBenjaminM

Official Employee

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2.1K Messages

16 hours ago

 

user_kplw54 Can you please try uninstalling the app completely and then reinstalling? It sounds like what you're seeing is a glitch. If you still have issues after doing what we suggested, please let us know.

 

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