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Wednesday, July 16th, 2025
How can I schedule a technician to come out to resolve my wifi poor performance?
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Official Employee
2.4K Messages
3 months ago
@user_wp48x9 first we start with remote troubleshooting then if needed we send a tech out. What steps have you already completed on your own?
4 Messages
I need to schedule a Comcast home visit.
I have taken EVERY effort and had a tech out about a week or so ago. TV worked for a few days, then didn't. I need a tech to come fix this!!!!!!!
302 Messages
No worries, I will be more than happy to help with your Wi-Fi performance. I do understand how issues like this can become frustrating. At your last visit, were you giving a reason why your services were not working to its full potential?
No. He just used our controller and his phone to fix the system.
Are you an employee of Comcast?
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XfinityPeterH
Official Employee
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2.4K Messages
3 months ago
@user_wp48x9 first we start with remote troubleshooting then if needed we send a tech out. What steps have you already completed on your own?
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