1 Message
Update app , not working now
I just updated app on phone . Now it won't open and isn't working. What should I do ? I already restarted my phone .
1 Message
I just updated app on phone . Now it won't open and isn't working. What should I do ? I already restarted my phone .
user_a6ffe6
Visitor
•
3 Messages
22 days ago
Same problem here. Tried to open it to see why my a can't ping my networked printer. Said to update did it and now just stuck. This app has been trash for quite a while.
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XfinityDena
Official Employee
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3.2K Messages
22 days ago
I am sorry to hear of the issue you are having with the app @user_trg3bi Have you confirmed your phone does not need an update? Have you tried to delete the app and re download?
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user_45rgmo
2 Messages
21 days ago
Same. I just did a required update, and it signed me out, and when I try to log back in, it does not log me in. It has been like this ever since the update. It is very inconvenient, as I pay for home security and need the app to check my cameras. (Samsung Android user)
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user_fa6b40
Visitor
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1 Message
12 days ago
App says I can't use it until updated. I updated and still says it when I open the app so I unistalled the app and reinstalled it. Clicked on app and it took me to the browser sign in page. I signed into my account and instead of being redirected back to the app it closes. If I click on the app now it says I have to sign in but then it tells me im already signed in.
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