I have XFINITY Home and recently my touchscreen got upgraded with the newest one. This meant that my 3 older cameras no longer work and only 1 works which is the latest Indoor Camera. I was trying to purchase another Indoor Camera through Xfinity's Website but it kept failing, do I need to go to the

Hello, A few days ago I updated from 1g to 2g, with the `Up to 300 mbps upload`. I have gone through 2 iterations of the assistant rebooting my modem, as well as activating it. My upload is still capped at 40 Mbps. What does Xfinity need from me to remove that hard upload cap? The details of my Xfin

Where can I find the user manual for the XB8 modem. I am not looking for the installation guide or other similar which is readily available

Got an email stating "We received your cancelation request, and we're on it" 4 days ago that I just happened to see This was not me, I did not request a cancelation.

My unused prepaid debit card that I received from a promotion expired. How can I get a replacement?

I've called repeatedly for a half hour and I cannot be connected to a live customer service rep. I don't want the virtual assistant but the automated voice keeps ignoring that I'm saying no.

I recently lost my phone that had an eSIM in it. I had number lock on my telephone number that I've had for 20 years. I went into the store to get a SIM card to put into my iPhone 7 to use as my temporary device So I can receive my calls and texts. The store had trouble activating a new Sim on my ph

I had my comcast email hacked yesterday, even though I have 2 step verification on and Total AV protection, with email breach protection. This person was sending emails to all my contacts requesting Amazon gifts cards. Anyway, now my comcast inbox has been totally deleted. Is there some way to retri

I am a current Xfinity Internet customer, plus I have a one line Xfinity Mobile plan that I do not use. I have installed the Xfinity Mobile app on my Samsung Galaxy S24+ phone which uses the phone number associated with my Xfinity account (NOT the assigned Xfinity Mobile phone number). After uninsta

I’m writing to request assistance with a long-standing issue that has not been resolved through regular support channels.We’ve been loyal Xfinity customers for many years, with both Xfinity Internet and Mobile service. Two years ago, we sold our home and were forced to cancel our internet service, a

This device has been a pain since Day 1. It required multiple daily restarts/resets from the get-go. Now, it doesn't work at all. I need a new one and I've been directed to post here about it. So, here I am. I've tightened and secured every cable, cord and connection numerous times, so please, spare

I am trying to Direct Message Mobile Support at Corporate if possible. Or please just anyone in Mobile Support that are NOT the same support agents at 1-800-xfinity !

New email doesn't show up in the xfinity webmail interface with Chrome or Edge on Windows 10 Pro (or with any 3rd party email client that was tested). As a test, I turned on Auto Forwarding (with save a copy enabled) and it will immediately forward new email to the alternate email address provided f

Message on status of wifi equipment that backup battery is unable to charge, on pro wifi extender (formerly known as storm ready wifi). Have done trouble shooting a number of times. The Internet connection is fine. Maybe I need a new battery?

It has been months and no one has come out to burry the cable. There are JULIE flags all over my yard, I cannot mow, and I'm afraid my neighbor kids are going to trip over it when they go through my yard. I have called multiple times and have gotten no where on this. Can you tell me exactly when som

I need an exterior cable repaired

I need a live person so I can comparatively see the difference between my current package 125 to upgrading to the 185 package. Also does 185 package iinclude Fandual for free ? Or do I still have to subscribe . what channels are on 185 package that are not on my current 125 package? What will be my

I've tried several ways to cancel this TV plan that I don't use, but your website is not being very cooperative. I want to keep my internet plan.

Ordered a modem/router on May 1st, to be shipped by the 23rd. Still have gotten no tracking email or any updates. Where can I go to check on this order's progress?

Hi, from Xfinity certified device list not specifically mentions about MoCA-support. Currently I have rental XB7-T that supports Moca, I'm wondering what other third parity's Xfinity-certified cable modem with both wifi router and MoCA support. Thanks in advance.